1. Module 1: Bullying Awareness Training

2. Learning outcomes of Module 1  Learning about workplace bullying  Learning about cyber-bullying  Get to know signs of bullying

3. 1.1 Workplace Bullying

4. Activity 1: Discussion of video http://www.youtube.com/watch? v=ZIaepZmqShU&feature=plcp

5. Summary: Workplace Bullying Bullying is negative behaviour against others, on purpose, in a continuing manner, not fair, frightening.

6. Types  verbal  physical  gesture  social  demands  cyber-bullying Summary: Workplace Bullying Participants  bully(s) (colleague, manager, supervisor, job coach …)  bullied person  witnesses and bystanders Places where bullying can happen  on the way to work and back home  at the workplace  during breaks  via Internet or mobile phone

7. Activity 2 Case Studies

8. Activity 3 Active Game

9. Summary: Bullying Actions  Picking on someone all the time  Shouting at staff  Insults and use of nasty nicknames  Someone making fun of you or making you look silly  Constant criticism  Repeatedly accusing staff of errors which have not been made  Spreading of rumours  Refusing reasonable requests for leave  Blocking a person’s promotion  Exclusion  False evaluation of job performance  Refusal of important information  Withdrawal of work

10. Evaluation 1.1 Workplace Bullying

11. 1.2 Cyber Bullying

12. Activity 1 Discussion of Video http://old.digizen.org/cyberbullying/fullfilm.aspx (main video) http://old.digizen.org/cyberbullying/kim.aspx (bully) http://old.digizen.org/cyberbullying/teacher.aspx (teacher) http://old.digizen.org/cyberbullying/mum.aspx (mum) http://old.digizen.org/cyberbullying/rob.aspx (Rob, bystander) http://old.digizen.org/cyberbullying/joe.aspx (Joe, victim)

13. Summary: Cyber-Bullying Cyber-bullying includes  repeated hostile or aggressive messages  through media  intended to hurt someone  or to make them feel uncomfortable.

14. Activity 2 Case Studies

15. Summary: Channels of Cyber Bullying  SMS: sending or receiving abusive text messages  MMS: taking, sending or receiving unpleasant photos and/or videos  Calls: sending or receiving upsetting phone calls  E-mail: nasty or threatening emails to a victim, or about a victim to others  Chat rooms: intimidation or abuse when participating in chat rooms  Websites: giving away of secrets or personal details, nasty or unpleasant comments on a website, uploading of humiliating photos or videos

16. Summary: Channels of Cyber Bullying  Flaming: messages with angry and crude language  Harassment: lots of nasty, mean and insulting messages  Denigration: gossip or rumours to damage reputation or friendships  Impersonation: Pretending to be someone else  Outing: disclosing of secrets or personal information  Trickery: talking someone into revealing secrets or embarrassing information, then sharing it online  Cyber-stalking: Repeated, intense harassment and putting down of someone that includes threats or creates significant fear.

17. Evaluation 1.2 Cyber-Bullying

18. 1.3 Signs of Bullying

19. Activity 1 Discussion

20. Activity 2 Active Game

21. Summary: Signs of Bullying  Frequent health problems (headaches, stomach aches, sleep problems …)  Absenteeism from work  Behavioural and emotional changes (loss of confidence, change of mood, nervousness, feelings of anxiety, but also aggression, personality changes)  Disinterest in or loss of friendships

22. Evaluation 1.3 Signs of Bullying

23. Evaluation Module 1 Bullying Awareness Training

24. Evaluation Activity Mood Barometer