1. The Power of Difference Leading Four Generations

2. Understanding the Generations Who are they ? What makes them tick? Where are they coming from? What do I need to consider? How are we going to learn together? Why should I care?

3. Who are they ?

4. What makes them tick? SeniorsBoomersXersGen Y Respect Hard work Loyal Practical Sacrifice Follow rules Formal Workaholic Self- Gratification Participation Team player Optimistic Physical health Spirituality Technoliterate Global mindset Informal Skeptical Work & life balance Fun Self-reliant Goal oriented Techno- savvy Optimistic Moral mindset Diversity Hopeful Social activism

5. Talkin’About My Generation What happens to us at school, work, home and play, and in the world at large, shapes “who” we are. These events impact how we think, how we feel, what motivates us, our beliefs, our fears, and for us today—how we work together.

6. Seniors

7. “Here’s Lookin’ at You!” Seniors: Work is…survival Loyal and dependable Work is hard Does not deal well with change or conflict. Follows rules, lives by law and order. Honour and respect of authority. Work mostly in…big companies, manufacturing, and government. Highest proportion of self-employed. Rewards and recognition…are waited for, and require personal touch with traditional tangible and intangible recognition.

8. Baby Boomers

9. “Let It Be” Boomers: Work is…fulfillment. Work mostly in….technical and productions jobs, management and professions. Teamwork and cooperation. Technophobes Rewards and recognition…personal and public recognition, involvement, and never forget to thank for the long hours.

10. Generation X

11. “I Will Survive” Generation Xers: Work is…a job. Thrive on change Enjoys being challenged and wants to learn. Work mostly in….information age and services, and starting own businesses Likes multitasking jobs. Globalization. Look out for yourself attitude from downsizing and globalization Adaptable to change. Technoliterate. Rewards and recognition…feedback, freedom, technology tools, lots of tasks.

12. ?

13. “Me, Myself & I” GenY: Work is…means to an end. Hard working. Goal oriented Work will mostly be in…professional careers, services and technology. Require supervision and support. Technologically smart. Rewards and recognition…expect pay equity, working with like- minded people and making a difference to the organization, and… still being defined.

14. How are we going to learn together? Understand what makes them tick – how to motivate Give appropriate feedback & recognition Communicate effectively Accommodate their differences as is practical Invite input Reframe differences in terms of generational values

15. Strategies to create harmony & cohesion between Generations… Acknowledge and appreciate differences Promote intergenerational discussion Adopt the attitude of collegiality Education, the great equalizer Foster multigenerational mentoring programs

16. Why should I care? Veterans: R espect the knowledge, experience and dedication of this group. Boomers: M aintain the engagement of this group. Gen X: R etain this group to ensure that they will be prepared to take the reins when the Boomers retire. Nexters: P revent discouragement and harness the enthusiasm of this group.