Presentation on theme: "James Smith Mary Wolf Katy Wolfrom. Generations in the Workplace Traditionalists (born before 1946) Baby Boomers (born 1946-1964) Generation X (born 1965-1979)"— Presentation transcript:
Generational Differences The events and conditions each of us experience during our formative years help define who we are and how we view the world. The ‘core values’ and attitudes that we develop as a result manifest themselves in the workplace and can cause conflict.
Borrowing an Analogy from Nature: You can compare members of the same generation to trees that were planted in the same year…..
Traditionalists – Age 62 + *Events & Experiences Great Depression New Deal World War II Korean War *Values Hard work Dedication & sacrifice Respect for rules Duty before pleasure Honor
Baby Boomers – Age 43-61 *Events & Experiences Civil rights Sexual revolution Cold War Space travel Assassinations TV in every home Vietnam War *Values Optimism Team orientation Personal gratification Involvement Personal growth
Generation X – Age 28-42 *Events & Experiences Fall of Berlin Wall Watergate Women’s liberation Desert Storm Energy crisis Challenger explosion Oil embargo *Values Diversity Techno literacy Fun and informality Self-reliance Pragmatism
Millennials – Age 13-27 *Events & Experiences School Shootings Oklahoma City Technology Child focused world Clinton/Lewinsky 9/11 Iraq War Hurricane Katrina *Values Optimistic Feel civic duty Confident Achievement oriented Respect for diversity
Workplace Characteristics VeteransBaby BoomersGeneration XGeneration Y Work Ethic and Values Hard work Respect authority Sacrifice Duty before fun Adhere to rules Workaholics Work efficiently Crusading causes Personal fulfillment Desire quality Question authority Eliminate the task Self-reliance Want structure and direction Skeptical What’s next Multitasking Tenacity Entrepreneurial Tolerant Goal Oriented Work Is… An obligationAn exciting adventureA difficult challenge A contract A means to an end Fulfillment Leadership Style Directive Command and control Consensual Collegial Everyone is the same Challenge others Ask why *TBD Interactive Style IndividualTeam player Loves to have meetings EntrepreneurParticipative Communications Formal Memo In personDirect Immediate Email Vmail Feedback and Rewards No news is good news Satisfaction in a job well done Don’t appreciate it Money Title recognition Sorry to interrupt, but how am I doing? Freedom is the best reward Whenever I want it, at the push of a button Meaningful work Messages that Motivate Your experience is respected You are valued You are needed Do it your way Forget the rules You will work with other bright, creative people Work and Family Life Ne’er the twain shall meetNo balance Work to live Balance Source: Mixing and Managing Four Generations of Employees by George Hammill Generational Work Traits
Frequent Conflicts/Complaints So I told my boss, “If you’re looking for loyalty, buy a dog.” “They have no work ethic. They’re just a bunch of slackers.” “A hiring bonus! Wet behind the ears and he wants a hiring bonus!” “I can’t believe the way he/she dresses.” “He/she is out of touch; he/she should just retire.” “He/she has no manners/does not follow proper etiquette.” If I hear “We tried that in ’87 one more time, I’ll hurl in his wrinkly old face.” He asks me, “Do you have an e-mail address?” I felt like telling him, “since you were in diapers buddy.”
Heathfield’s (2007) tips for managing millennials: Provide structure. Provide leadership and guidance. Provide encouragement. Encourage teamwork. Listen. Provide challenge and change.
More tips: Expect them to multi-task, otherwise millennials will get bored. Expect them to use the computer, cell phone, and other electronic devices…all at once Encourage networking. Provide a life-work balanced workplace. Provide a fun, employee-centered workplace.