1. Outrage, Emotion and Public Participation August 2009 Canada Health Stephani Roy Mc Callum Mary Hamel

2. Welcome IAP2 Your Trainers Peter Sandman

3. Meet Peter

4. Meet Mary Mary I have spent more than 20 years as a full-time public participation practitioner and counsel within a state environmental and natural resources agency. Writing and carrying out public participation plans, working with individuals and communities, serving as a member of agency planning teams, training staff and management – all are part of this work. I have work on conservation issues including endangered species protection, forest management, wildlife management and recreational planning as well as environmental issues such as permitting facilities, contamination cleanup, site utility and other facilities and more I have been with IAP2 since – as a chapter member and president, international conference chair, board member, and trainer. It has been an invaluable resource in this work and I thank all my IAP2 colleagues for helping me grow in this profession.

5. Meet Stephani Stephani I have more than 17 years of experience engaging organizations, communities and individuals in public policy issues at the local, regional and national levels in Canada. She has worked on issues related to health care, environment, climate change, eco system and conservation initiatives, municipal land use and urban planning, regulatory and legislative impacts of food production, distribution and sale such as organics and labeling, and community based visioning and strategic planning. She has extensive experience with diverse and marginalized communities. She specializes in issues of high conflict and controversy, working to create common ground and lasting change.

6. Meet Each Other Who are you? And when were you recently outraged?

7. Expectations Pre-course survey results

8. Learning Objectives Link meaningful and best practices for public participation with outrage and emotion Understand the principles and concepts of both and how they flow together Understand the differences in the goals and ethics between public participation as practiced by IAP2 and outrage management Develop a shared understanding of the foundational concepts and definitions Understand strategies for assessing and addressing outrage and how to plan for it in your P2 program Fully participate in the training Express your learning needs and have time to translate that into practice

9. Agenda: Today 8.30 -9.15Getting acquainted and course expectations 9.15 – 11.30 (includes a break) Identifying and Assessing Outrage 11.30 -12.15Establishing the Foundations: Linking Meaningful P2 & Outrage Management 12.15 -1.15Lunch 1.15- 4.15 (includes a break) Strategies & Approach for Outrage Management 4.15- 4.30Review, Close of Day

10. Agenda: Tomorrow 8.30 -9.00Opening of day 9.00 – 12.00 (includes a break) Working through Strategies & Approaches for Outrage 12.00 -1.00Lunch 1.00 -2.45 (includes a break) Roles, responsibilities and self awareness in Outrage & P2 2.45 -4.00Practicum – Planning, Assessing & Implementing 4.00 - 4.30Review, Evaluation & Close

11. In this training you will discover – Six practical strategies for managing outrage – New behaviors to apply immediately – A new way of thinking and analyzing outrage – A new way of approaching the planning and implementation of P2 projects with outrage