1. © 2009 VMware Inc. All rights reserved Practical End User Computing Featuring VMware View, ThinApp and Horizon Application Manager Josh Liebster, Sr. Systems Engineer

2. 2 The Big Question

3. 3 What Do You Want Your Users to Have?  Do you want them to have an OS?  Or do you want them to have apps?

4. 4 Delivering Desktops

5. 5 VMware View Delivers “Desktop as a Managed Service” CONNECTMANAGESIMPLIFY Desktop Service Secure Universal Access App Catalog Service Data Service Users, Desktops, Apps, Data Policies End Users View ThinApp View ThinApp VMware View VMware View Composer VMware ThinApp VMware View Clients VMware View Manager VMware View Architecture “Persona” Management New AV protection framework Extension Services Performance and Capacity Management

6. 6 View and ThinApp: Deliver Desktops as a Managed Service CONNECTMANAGESIMPLIFY Desktop Service Secure Universal Access App Catalog Service Data Service Users, Desktops, Apps, Data Policies End Users View View View View Broker

7. 7 VMware View Solution Overview SIMPLIFYMANAGE CONNECT View Manager View Composer ThinApp Persona Management Extension Services vShield Endpoint vCenter Operations Manager for View vSphere for Desktop vCenter for Desktop View Storage Accelerator View with PCoIP PCoIP Optimization Controls View Clients View Media Services Continuity Services

8. 8 Simplify vSphere for Desktop (Enterprise Plus) vCenter for Desktop (Standard) View Storage Accelerator (New 5.1) Flexible and Dynamic IT Infrastructure

9. 9  Tight integration with vSphere  DRS allocates resources on demand  Fault Tolerance and High Availability  Auto-deploy ESX hosts Details Benefits  Standardize on the leading Cloud Infrastructure platform  Easily scale to 10’s or 1000’s of desktops  Deliver business agility  Protect and recover quickly from downtime  Improve service levels  Ensure optimal desktop performance VMware vSphere and vCenter Server Enable business agility and cloud service levels

10. 10 Overview Benefits  Reduce storage cost  Decrease peak IOPS load on storage  Ensure consistent user experience by handling worst case usage  Allow larger client scale on same resources View Storage Accelerator *new* Optimize storage and improve desktop performance  In-memory cache of common block reads  Applicable to all types of desktops  Completely transparent to the guest  100% server based  No special array technology needed

11. 11 Sample Data: Windows 7 – Single host boot storm ~80% reduction in peak IOPS ~45% reduction in average IOPS ~65% reduction in peak throughput ~25% reduction in average throughput

12. 12 Manage View Manager View Composer ThinApp Persona Management Extension Services vShield Endpoint Secure and Control Your Cloud

13. 13  Simple management console  Visibility to desktop environment through single dashboard interface  Manage users, data and settings through administrative interface  Improved Admin UI response time *new* Details Benefits  Centralized desktop management  Streamline tasks from hours to minutes  Easily apply desktop policy or application access to users or groups  Trouble shoot issues and monitor issues View Manager Simplify management with a unified console

14. 14  Create new desktops from templates  Automate provisioning of desktops from a centralized location  Set group policies to assign end-point to virtual desktop Details Benefits  Reduce complexity and increase consistency  Minimize time to create new desktops  Rapidly respond to business needs  Quickly entitle is or disable users and groups View Manager Flexible desktop provisioning to quickly respond to changing needs VM Template View Manager vCenter Server

15. 15  Decouples applications from OS  Encapsulates data and applications into an executable file  Agentless architecture Details Benefits  Simplify patching and updating by touching smaller number of images  Push out updates to thousands of desktops without disruption to the end-user  Improve performance and reduce costs ThinApp Minimize application conflicts and reduce costs Operating System Application Operating System VOS Application sandbox Application sandbox App Files

16. 16  Create linked clones from master image  Separation of base OS image, user data disks and applications  Use smaller images and leverage tiered storage  Standalone View Composer Server *new* Details Benefits  Simplify patching and updating by touching smaller number of images  Push out updates to desktops without end-user disruption  Easily scale and manage thousands of desktop *new* View Composer and ThinApp Streamline desktop image and application management

17. 17  Secure data in data center  Unified access to View, Terminal Servers, Blade PCs, Phyiscal Desktops  View Security Server  2 Factor Authentication Support  Configurable cut and paste policies Details Benefits  IP protected behind firewall  Ensure regulatory compliance  Single point of brokering for different types of sessions  Choices in two-factor authentication solutions *new* View Manager – Security Server Enable secure access and data protection

18. 18  Just in time retrieval of user persona  Maintain personalization between sessions on virtual and physical desktops *new*  No dependency on Roaming Profiles or extra infrastructure Details Benefits  Reduce desktop costs by using stateless floating desktops  Simplify management and deployment  Streamlines physical to virtual desktop migration  Give users consistent desktops  Faster log in times View Persona Management Efficiently preserve user settings and reduce desktop TCO

19. 19  Data hosted in datacenter  Secure and encrypted end point access  Configurable security settings  vShield Endpoint offloads anti-virus protection, partner integration possible Details Benefits  IP protected behind firewall  Visibility to maintain compliance  Choices in two-factor authentication solutions *new*  Improve performance by eliminating AV boot storms vShield Endpoint (plus 3 rd Party Vendor AV solution) Ensure desktop security and virus protection Cloud Infrastructure agent AV

20. 20 Connect VMware View with PCoIP PCoIP Optimization Controls View Clients View Media Services Continuity Services Seamless End-User Experience

21. 21  Optimized for LAN and WAN environments  Software based protocol with optional hardware acceleration  Adaptive protocol adjusts to network conditions  Progressive build of graphics Details Benefits  Deliver best possible desktop performance  Ensures a responsive desktop while graphics and pages are rendering  Provides end-users with the most optimal user experience VMware View with PCoIP Display Protocol Deliver the Best End-User Desktop Experience

22. 22 Configurable settings by GPO  Enable or disable build to lossless  Enable Client side caching  Enable or disable build to lossless  Adjustable frame rate setting  Adjust max bandwidth per session Details Benefits  Flexible configurations to address a wide variety of use cases and requirements  Increase user density and scalability on the WAN  Delivers the best experience across the LAN and WAN PCoIP Optimization Controls Adjustable setting by user, desktop or group for the best experience

23. 23  View Clients for Windows, Mac and Ubuntu Linux based desktops and laptops  Windows and Linux based thin clients and zero clients  Mobile clients for iPad and Android (Google, Kindle, Cius, Android) Details Benefits  Securely embrace BYOD initiatives  Enable and secure tablet devices  Reduce TCO with repurposed PCs  Increase end-user flexibility with access from a wide variety of devices  Deliver a seamless end VMware View Client for Online and Mobile Access Flexible access to a desktop that follows you - Everywhere

24. 24  Check in and check out desktops to physical devices  Synchronize update upon check in  Encrypted disk image with remote expiration Details Benefits  Provide virtual desktops offline to increase mobility  Support for mobile users, contractors  Ensure security and compliance VMware View Client with LocalMode Deliver offline mobility for desktop services View Manager

25. 25  Integrated UC solution with virtual desktop  Support for software based 3D graphics (OpenGL.21, DirectX9)  Location based printing  USB and multimedia redirection *Improved*  Copy / paste between physical and virtual Details Benefits  Increase end-user productivity with follow me desktop and phone  Leverage existing VOIP investments  Deliver a traditional desktop experience with USB and printing support  Enable more use cases with 3D graphics requirements View Media Services Optimize usability and end-user productivity

26. 26  Automatically detect network loss and reconnect the user session  Streamlined Login:  Single Sign-on  Enable smart and proximity cards  Enable biometric devices Details Benefits  Seamless experience on unreliable networks  Decrease end-user downtime and re-login  Improves end-user productivity  Decrease login times  Support for a wide array of authentication devices and cards Continuity Services Deliver a seamless, uninterrupted experience X Username: Password: Connection Server

27. 27 View 5.1 New Features Overview Connect Manage Simplify Newly implemented USB redirection stack Radius Authentication (more options) More clients (e.g. New Mac Clients) PCoIP & User Experience improvements Local Mode enhancements Admin UI Performance Enhancements Persona Management for physical machines Persona Management Migration tool Support for Pre-created AD machine accounts Large scale tuning and best practices View Storage Accelerator View Composer Array Integration (Tech Preview) Cluster size expansion for NFS Datastores Standalone View Composer Server Customer Experience Improvement Program

28. 28 Delivering Apps

29. 29 VMware View and ThinApp CONNEC T MANAGESIMPLIFY Desktop Service Secure Universal Access App Catalog Service Data Service Users, Desktops, Apps, Data Policies End Users View ThinApp View ThinApp VMware View

30. 30 VMware EUC Platform for the Post-PC Era CONNECTMANAGESIMPLIFY Desktop Service App Catalog Service Data Service Secure Universal Access Users, Desktops, Apps, Data Policies End Users Universal “Broker” of Services

31. 31 SaaS Breaks Traditional I.T. Services Corporate I.T. Corporate I.T. Security Information And Event Managemen t Identity and Access Managemen t Governance, Risk and Compliance Managemen t Business Service Managemen t Purchasing and Contract Managemen t SaaS can for organizations into different purchase models and vehicles for every Saas, with no integration with existing purchasing and RFx processes.

32. 32 Integrating with SaaS Single Sign-On Provisioning and Deprovisioning Auditing and Event Management Billing and License Management ISVs Enterprise Discrete APIs, each requiring point to point integration.

33. 33 Managing the Explosion of SaaS is Hard Provisioning Audit Billing Single Sign-on

34. 34 Managing SaaS Doesn’t Need to be Hard Provisioning Audit Billing Single Sign-on

35. 35 Consumerization creates new problems Corporate I.T. Corporate I.T. Windows’ applications often need to be accessed on devices that do not natively support them

36. 36 Running the Best App on the Right Device is Hard SaaS Windows Apps Windows Apps Android Apps Android Apps VDI Terminal Serives Terminal Serives iOS Apps

37. 37 CONNECTMANAGESIMPLIFY Desktop Service Secure Universal Access App Catalog Service Data Service End Users HTML 5 HTML 5 Horizon Horizon: Setting Application, Data, and Device Policies FederatedDirectoryServicesUsageTracking & Reporting& Reporting File / DataFile / DataPoliciesPaymentServices UserEntitlements, Settings, &Settings, &Policies DevicePolicies Users, Apps, Data Policies

38. 38 Non- PC/Wireles s Kiosk/Intern et Non- PC/Corporate Network PC/Corporate Network Context Aware Application Launching Device Type + Communications Type + Location + Authentications Type = Context Context aware app launching always present the highest quality and most secure application experience

39. 39 Email HR App Horizon Connector Horizon Your Cloud, Your Policy. Your Choice AD Horizon Application Manager Future SaaS Apps SharePoint MSOffice App 1 App 2

40. 40 Virtual Desktops Windows Applications Cloud Applications App Publishing Data Services Cloud Identity Foundation App Entitlement & Tracking Device & Data Access Management VMware Horizon Vision Overview Single Sign On, Self Service Unified Application Catalog Rich User Experience Mobile Applications Admin Console End User Workspace Horizon

41. 41 Where are we headed for the User? My Apps, My Files, Native Device ExperienceMy Apps, My Files, Native Device Experience

42. © 2009 VMware Inc. All rights reserved Thank you!