2. CRAFTMAN Builder Lic. 180570c CRAFTMAN Builder Lic. 180570c New Homes, Extensions & Renovations Who is Craftman? CRAFTMAN is an established construction business, CRAFTMAN is an established construction business, delivering quality homes and renovations to Sydney’s Eastern suburbs. We are a team of tradesmen who specialise in quality construction. We are a team of tradesmen who specialise in quality construction. Objectives To produce quality workmanship every time To produce quality workmanship every timewww.craftman.com.au

3. Before the build… We, at CRAFTMAN, understand that clients have concerns and questions about their project Do I get value for money? Do I get value for money? Is my builder any good? Is my builder any good? Can he communicate as well as he builds? Can he communicate as well as he builds? How do I know that quality materials are used? How do I know that quality materials are used? Will the build blow out of budget? Will the build blow out of budget? Will I be up for unexpected surprises? Will I be up for unexpected surprises? What if I want to add or change something? What if I want to add or change something? Will we finish on time? Will we finish on time? Do I get any warranty? Do I get any warranty?

4. CRAFTMAN answers Do I get value for money? We don’t over charge. We believe that fair is the key to successful business practice. Is the builder any good? What makes CRAFTMAN a great builder are a few things: 1. Compliance to Australian standards on every single job. 2. Follow BCA (Building Code of Australia) regulations and guide lines. 3. Attention to details 4. Listen and liaise with customer 5. Experience of over 15 years To say more: Work Practices established by CRAFTMAN always go beyond the requirements of the BCA. Communication Regular meeting with client and architect. All instructions confirmed in writing We listen!!

5. CRAFTMAN answers Does my builder use quality materials? CRAFTMAN guarantees, in writing, that only quality materials, which comply to Australian Standards will be used on your job. CRAFTMAN guarantees, in writing, that only quality materials, which comply to Australian Standards will be used on your job. All materials used are bought from reputable manufacturers and professional suppliers. All materials used are bought from reputable manufacturers and professional suppliers. Will the budget blow out? Will the budget blow out? All of CRAFTMAN contracts are “Fixed price contracts” – One price that includes everything. All of CRAFTMAN contracts are “Fixed price contracts” – One price that includes everything. At CRAFTMAN, There are no nasty surprises. At CRAFTMAN, There are no nasty surprises. All quote and contracts are done to eliminate any budget blowouts. All quote and contracts are done to eliminate any budget blowouts.

6. CRAFTMAN answers Will there be any unexpected Surprises? Will there be any unexpected Surprises? As part of my quality assurance process, a considerable amount of time is taken studying all documentation. This is a vital step to minimise any unforeseen “surprises” prior to construction. On occasion, there might be some discrepancies or unclear detail that might require attention. In these cases, I suggest solutions and work with the client towards implementing them.

7. CRAFTMAN answers What if I want to add or change something? What if I want to add or change something? Any changes are allowed - we are here to build your home Nothing is a problem, just ask. Any change is being written down and signed by both parties. (As per guide lines set by Department of Fair trading). Standard forms used are from Master Builders Association. Finish date Finish date We will stick to the finishing date agreed upon in the contract. Unforeseen delays could occur as a result of bad weather.

8. CRAFTMAN answers Warranty Warranty All of CRAFTMAN work is done to the highest standards. Materials and workmanship are always to exceed BCA requirements and guide lines. At the end of the job, after practical completion, the owner is given 3 months to inform us of any issues or defects with the build. All completed work is backed by 7 years warranty including workmanship and materials. no claim We are proud to say that no claim was ever raised since commencement.

9. Why choose CRAFTMAN? Fully licensed builder with 15 years of experience in the industryFully licensed builder with 15 years of experience in the industry All work complies with Australian Standards and BCAAll work complies with Australian Standards and BCA Top quality workmanship for a fair and honest priceTop quality workmanship for a fair and honest price Professionals who deliver superior finishesProfessionals who deliver superior finishes Fixed price contracts giving you peace of mindFixed price contracts giving you peace of mind Honest, reliable teamHonest, reliable team Caters to individual needs.Caters to individual needs. We work with you to exceed your expectations.We work with you to exceed your expectations. Craftman offers trade discount on PC items, appliances, tiles and fittings-This is our service to you.Craftman offers trade discount on PC items, appliances, tiles and fittings-This is our service to you.

10. www. craftman.com.au Builder Lic. 180570c 42 Northcote street.Naremburn 2065 josh@craftman.com.au Josh 0418-644-354