1. Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program Certification, Exploring the Process" Karon Mathews, E d.D. CRLA Past-President Texas A&M Rick Sheets, Ed.D. CRLA ITTPC Coordinator Paradise Valley CC, AZ (via remote) Retired I nternational T utor/Mentor Training P rogram C ertification Karen Agee, Ph.D. CRLA Past-President University of Northern Iowa Emerita Dorothy A. Briggs, M.S. ITTPC Certified Master Reviewer University of AZ

2. Exploring the Process Introductions Learning outcomes History of tutoring & tutor training Benefits to certified programs Whats involved How to get started Tips for a good application

3. ITTPC REVIEWERS

4. LEARNING OUTCOMES Participants will be able to… state some of the historical foundations of tutoring & tutor training identify some current or potential benefits to having their program certified by ITTPC or IMTPC list what is needed for certification and where they are in the process state what application process insights they have gained as a result of this session

5. HISTORY of Tutor Training When Harvard opened its doors in 1636 as America's first college, many of its incoming students were not yet proficient in Latin. Harvard provided tutors to help these students acquire the proficiency needed to succeed. Van, B. (1992). College learning assistance programs: Ingredients for success. Journal of College Reading and Learning, 24(2), 27-39.

6. HISTORY of Tutor Training In 1907, over half of the beginning students at Yale, Harvard, Princeton, and Columbia failed to meet entrance requirements. Dr. Maxwell attributed this to their fierce competition for students. Maxwell, M. (1979). Improving student learning skills: A comprehensive guide to successful practices and programs for increasing the performance of underprepared students. San Francisco, CA: Jossey-Bass.

7. HISTORY of Tutor Training In California in 1972: "a facility...where learners, learner data, and learning facilitators are interwoven into a sequential, cybernetic, individualized, people-oriented system to service all students (learners) and faculty (learner facilitators) of any institution for whom learning by students is important." This innovation changed the goals and focus of tutorial support at colleges and universities. Instead of providing services to special populations only (as a stigma, focusing only on weaknesses), this innovation expanded tutorial and other instructional support services to all, including the staff, faculty, and administration of the college or university. Christ, F. L. (1980). Learning assistance at a state university: A cybernetic model. In K. V. Lauridsen (Ed.), New directions for college learning assistance: Examining the scope of learning centers (pp. 45-56). San Francisco, CA: Jossey-Bass. Learning Assistance Centers

8. HISTORY of Tutor Training Roueche (1983), in a national study on elements of success in institutions of higher education, stated that one of the components of the success of basic skill development programs for colleges and universities was the use of peer tutors. Roueche, S. D. (1983). Elements of program success: Report of a national study. In J. E. Roueche (Ed.), New directions for college learning assistance: A new look at successful programs (pp. 3-10). San Francisco, CA: Jossey-Bass. Peer Tutoring

9. HISTORY of Tutor Training In March 1989, CRLA announced the peer volunteer review process now called International Tutor Training Program Certification.

10. HISTORY of Tutor Training In 1992, the National Center for Developmental Education at Appalachian State University completed a follow-up study of over 6000 students enrolled in basic skill development classes nationwide. The study cited that "tutor training is the best programmatic predictor of successful college developmental education [basic skill development] programs" (Maxwell, 1993). Maxwell, M. (1993). Evaluating academic skills programs: A sourcebook. Kensington, MD: M. M. Associates. http://www.ncde.appstate.edu/index.htm

11. HISTORY of Tutor Training In 1997, Hunter Boylan, Leonard Bliss, and Barbara Bonham identified the following: …centralized [or well-coordinated administrative] structure, tutoring with tutor training, and ongoing and systemic program evaluation are related to more [student] success variables than others. Journal of Developmental Education article, Program Components and Their Relationship to Student Performance http://www.ncde.appstate.edu/resources/reports/documents//program_components.html J D E

12. HISTORY of Tutor Training 24 years after its inception, ITTPC has… certified more than 1,000 programs more than 800 programs currently certified trained, certified reviewers http://www.crla.net/

13. Benefits / Endorsements Membership in CRLA not required for tutor program certification Membership in CRLA not required for tutor program certification Association for the Tutoring Profession www.myatp.org/ www.myatp.org/ Beth Nikopoulos Brookhaven College Dallas, TX College Reading & Learning Association www.crla.net www.crla.net Karen S. Agee University of Northern Iowa Cedar Falls, IA National Association for Developmental Education www.nade.net www.nade.net Patrick Saxon Sam Houston State University Huntsville, TX National Center for Developmental Education www.ncde.appstate.edu www.ncde.appstate.edu Hunter Boylan Appalachian State University Boone, NC National College Learning Center Association www.nclca.org www.nclca.org Alan Craig Georgia Perimeter College Dunwoody, GA www.cladea.net

14. Benefits of Certification Provides program recognition, credibility, and validation.

15. Benefits of Certification Sets standards for training of tutors.

16. Benefits of Certification Provides levels to recognize experience and training.

17. Benefits of Certification Member of a community of 800+ programs.

18. Benefits of Certification Build and maintain program overview, history, and statistics.

19. Benefits of Certification Opportunities to share best practices and revise program

20. 1 st Stage New Certification I Year 2 nd Stage Reflection & Renewal Certification 3 Years 3 rd Stage Re-Certification every 5 Years 3 Stages of Program Certification

21. Whats Involved CRLA Certified Advanced Tutor, Level 2 CRLA Certified Master Tutor, Level 3 CRLA Certified Tutor, Level 1

22. Whats Involved $150 for any single level of certification (must be certified for previous level(s)). $250 for any two appropriate levels of a program certification purchased and processed at the same time (1 & 2 or 2 & 3) $350 for all three levels of ITTPC certification of a program, purchased and processed at the same time $ Additional fee and conditions for multiple programs or campuses to be certified under one certificate.

23. ProcessTips Samples RequirementsContact Info How Do I Get Started? On the ITTPC Website: crla.net/ittpccrla.net/ittpc

24. How do I get started? In addition to a Program Overview, verify & document the following: Amount/duration of tutor training Modes of tutor training Areas/topics included in tutor training Tutoring experience Tutor selection Tutoring evaluation at crla.net/ittpc/application_forms.htm crla.net/ittpc/application_forms.htm

25. Tips for a good application Read the directions Show how you meet the requirements Get any questions answered first Get it organized Follow the directions

26. Application Samples Two outstanding application samples provide some organization suggestions. In addition, submitters of other highly-rated ITTPC application packets agreed to allow us to share their applications with you. http://www.crla.net/ittpc/application_samples.htm

27. I nternational Tutor Training P rogram C ertification - Exploring the Process - Rev. 2009OCT21-RAS

28. I nternational Mentor T raining P rogram C ertificationIMTPC - Exploring the Process - Rev. 2009OCT21-RAS

29. CRLA – Proud Member of

30. Sets standards and guidelines for the minimum of skills and training Inspires mentor trainers to create programs that challenge mentors Offers campus recognition and rewards for mentors Endorsed by the CLADEA organizations and Commission XVI of the ACPA IMTPC

32. Levels of Mentor Certification TypeLevel CRLA Certified Mentor Level 1 CRLA Certified Advanced Mentor Level 2 CRLA Certified Master Mentor Level 3

33. Workshops Courses Combination of workshops, courses, and self-paced training IMTPC Training Formats

34. Option 1: Level 1 ITTPC + 5 hours of mentor training Option 2: 15 hours of mentor training Level 1: Amount/Duration of Training

35. Option 1: Level 1 Tutor Certification + –Role of the Peer Mentor –Mentoring Dos and Donts –Professional Ethics –Establishing Rapport and Motivating Mentees –Electives Option 2: –Role of the Peer Mentor –Mentoring Dos and Donts –Professional Ethics –Establishing Rapport and Motivating Mentees –Questioning and Listening Skills –Preparing to Study –Resources and Referrals –Electives Level 1: Areas/Topics to be Covered

36. Option 1: 25 hours of tutoring experience + 25 hours of mentoring experience Option 2: 50 hours of mentoring experience Level 1: Required Experience

37. Level 1 Certification + 10 Additional Hours 25 total hours Level 2: Amount/Duration of Training

38. Level 1 training topics + –Conflict Resolution –Mentoring Boundaries –Ways of Mentoring –Cultural Awareness –Academic Majors and Advising –Electives Level 2: Areas/Topics to be Covered

39. Level 1 requirement + 25 additional hours 75 total hours Level 2: Required Experience

40. Level 2 certification + 10 additional hours 35 total hours Level 3: Amount/Duration of Training

41. Levels 1 and 2 topics + –Conferencing skills –Constructive criticism –Gender issues awareness –Leadership styles –Electives Level 3: Areas/Topics to be Covered

42. Levels 1 and 2 requirements + 25 hours 100 total hours Level 3: Required Experience

43. Certification Overview LevelAmount/Duration of Training Required Mentoring Experience Certification Fees Level 115 hours50 hours$75 Level 225 hours75 hours$150 Level 335 hours100 hours$200

44. Program Certificate

45. Mentor Certificate

46. Review Requirements –www.crla.net/imtpc/certification_requirementswww.crla.net/imtpc/certification_requirements Complete Application –www.crla.net/imtpc/IMTPC_Application.docwww.crla.net/imtpc/IMTPC_Application.doc Submit Application –Mail or –Dropbox (www.dropbox.com)www.dropbox.com –Mail check for certification fee directly to CRLA headquarters Application Process

47. Applications are evaluated by trained reviewers Applications shared in Dropbox Turn-around time is 2-4 weeks Interested in becoming a reviewer? Let us know! Application Review

48. Create a coherent curriculum Secure credibility with students and faculty Attract interest and attention to your program Generate a spirit of teamwork Generate community interest Attract highly motivated mentors Tie wage rates to certification levels Honor certified mentors Benefits of Certification

49. College Reading and Learning Association –www.crla.netwww.crla.net Questions?

50. I nternational Tutor Training P rogram C ertification And I nternational Mentor T raining P rogram C ertification - Exploring the Process - Rev. 2009OCT21-RAS

52. Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program Certification, Exploring the Process" Karon Mathews, E d.D. CRLA Past-President Texas A&M Rick Sheets, Ed.D. CRLA ITTPC Coordinator Paradise Valley CC, AZ (via remote) Retired I nternational T utor/Mentor Training P rogram C ertification Karen Agee, Ph.D. CRLA Past-President University of Northern Iowa Emerita Dorothy A. Briggs, M.S. ITTPC Certified Master Reviewer University of AZ