1. Course Rep Conference 2014 Using Digital Media

2. Today’s session: We will cover:  The different types of digital media you can use  The benefits of using digital media in your role  The potential risks of using social media  How to move forward using digital media in your role to gather feedback By the end of the session (hopefully!) you will:  Know about the different digital media available  Understand some of the benefits and risks associated with digital/social media  Have developed some practical ideas/solutions when using social media in your role to gather feedback

3. Who am I? Orion Brooks Media Exec Chair English Literature and Language Student Pure FM In my first year I climbed Mt. Kilimanjaro.

4. Shout out… How can you communicate with students on your course in order to get feedback?

5. Social Media… “There are over a BILLION users of Facebook in the world”

6. “YouTube has over 2 billion views per day” “More than 250 million people access Facebook” through their mobile devices every day” “Over 10 million Twitter users in the UK alone”

7. “Over 50% of all mobile phones in the UK are Smartphones” “Mobile internet usage is expected to overtake desktop usage by the end of 2014””

8. The Social Media Revolution 2014… http://youtu.be/0eUeL3n7fDs

9. Shout out… What are the positives of communicating with students through Social Media?

10. More regularly checked than Email Opportunity to find people using names rather than email addresses Easier to link in and embed additional links and media Set up events for feedback Option to use like function to gauge students views

11. Twitter is excellent for getting immediate response on hot topics such as distribute survey links Allows people to say things which they may not say in person…

12. http://www.youtube.com/watch?v=t TN9We8unmU&noredirect=1

13. What are the potential problems of communicating with students through Social Media? Shout out…

14. Social Media – The responsibility Social media communication channels are an incredibly exciting opportunity for both our personal and professional lives. However, as with most things we need to be aware that our online activity comes with potential implications. Therefore we have a duty of care to ensure we act responsibly.

15. UPSU Student Voice As reps it’s essential that you find out the views on your course, however the Student Voice Team would encourage you to: Stay away from informal talk on Facebook groups relating to your course. Never bring conversations about staff onto Facebook.

16. Things to think about when using Social Media Timely contactAdmin rights Not all students use social media You are a representative

17. Google Mail In an age where social media is dominant people will often overlook something that they use in everyday life. As a student you are expected to check your university email account every 48 hours. Email can be used to discuss more private issues or to engage on a professional level.

18. Keep. Stop. Start. Win! This year we are introducing Keep. Stop. Start. Win!, which should make your lives easier as Reps in capturing and then communicating feedback from students. When posting on social media you could simply use the key questions of...  What would you keep on your course?  What would you stop on your course?  What would you start on your course? The “Win” links in to closing the feedback loop…

19. Win! One of the key parts of this new approach to capturing student feedback is the “Win” aspect… This is all about ‘closing the feedback loop’. Social media is a great way to shout about your wins, so make sure you tell YOUR students, as well as keeping us posted as the Student Voice Team. Portsmouth Course Rep Community 2014/15 ‘Like’ us ‘UPSU Course Reps’ @upsucourserep

20. Any questions…?