1. Information Operations Support to America’s Combat Logistics Support Agency: Capabilities, Challenges, Solutions, & Needs
Thomas Michelli
15 July 2010

2. Agenda Overview of the Defense Logistics Agency (DLA) - Who is DLA?
DLA Global Support
DLA Facts
DLA Mission & Focus Areas
DLA Organization
DLA Warfighter support
Overview of DLA Information Operations
Organization
Facts
Enterprise Architecture
Challenges & Solutions
DLA Information Operations needs over the next 18 months
Conclusion

3. Who is DLA?

4. We are DLA: Full Spectrum Global Support DLA Strategic Materials
Supply Chains
Subsistence
Fuel/Energy
Land Systems
Maritime Systems
Aviation Systems
Medical
Clothing & Textile
Construction & Equip
Theater Support
DLA Europe & Africa
DLA Pacific
DLA Central
Distribution
DLA Distribution
25 Distribution Centers
Reutilization & Disposal
DLA Disposition Services
Reverse Logistics
DLA Services
DLA Document Services
DLA Transaction Services
Stockpile
DLA Strategic Materials
DLA Logistics
Information Service

5. Director’s Focus Areas
DLA’s Mission
DLA is DoD’s combat logistics support agency. Our mission is to provide best value integrated logistics solutions to America’s Armed forces and other designated customers in peace and in war, around the clock, around the world.
Director’s Focus Areas
Warfighter support
Stewardship excellence
Workforce Development

6. Overview of DLA (Organization)
Chief of Staff
Director
Command
Sergeant
Major
Defense
Supply Center Philadelphia
Defense
Supply Center Richmond
Defense
Supply Center Columbus
Defense
Distribution Center
Defense
Energy Support Center
Defense
Disposition Service
PRIMARY LEVEL FIELD ACTIVITIES
DES
Enterprise Support
J-1
Human Resources
J-3/4 Log Ops & Readiness
J-5
Enterprise Transformation
J-6 Information Operations
J-7 Acquisition Management
J-8 Financial Operations
J-9
Joint Reserve Forces
DLA HQ
This is a quick look at the DLA organization.
DSCC & DSCR & DSCP - Primary Level Field Activities (PLFAs)
DESC - Energy (Fuels)
DRMS - Disposal
DLIS - "Logistics information/systems and DLA Customer Interaction Center.”
DNSC - Stockpile (Mercury, Chemicals)
Liaisons for Oversees Theater Support
DLA E - Europe Liaison
DLA P - Pacific Liaison
DLA-C- Central Liaison
GS 15
DLA Pacific
DLA Europe
DLA Africa
DLA Central
DLA Logistics Info Service
DLA Document Services
DLA Strategic Materials
DLA Business
Services
THEATER
PRESENCE
GS 15
GS 15
GS 15

7. DLA Facts Our People: Support Warfighters the world over by:
25,090 Civilians, 537 Active Duty Military, 759 Reserve Military
Located in 48 States/28 Countries
Support Warfighters the world over by:
Processing an average of 133,960 requisitions per day
Producing an average of 9,270 contract line awarded per day
Staffing 25 Distribution Depots Worldwide (DDC)
Processed 22.7M Receipts and Issues during the past 12 months
Managing 4.0M cataloged NIINs via nine supply chains
Supporting over 1,730 Weapon Systems
Providing ~83% of Services’ repair parts
Providing nearly 100% of Services’ subsistence, fuels, medical, clothing & textile, construction & barrier material

8. DLA Facts (continued)
FY04 sales/services of $28B to FY09 sales/services of $38B make DLA:
FY09 revenues of nearly $38 billion put DLA at #58 on the Fortune 500 list, ahead of companies like American Express, DuPont and Coca Cola
FY 10 projected sales/services revenue is $41.8B
Third largest storage capacity of the top 50 Distribution Warehouses (Only FedEx and UPS have more)
129.0M Barrels of Fuel sold in FY 09 and 132.5M in FY 08
Projected FY 10 net barrels are 128.0M. 82.8M net barrels actual sold through May FY 10
$1.2B Reutilized and $17.4B Disposed through May FY 10 (DRMS)
Our reach extends far beyond DoD
Foreign Military Sales program supports 118 Nations
$1.5 B in Sales and 585K shipments in FY09
Forecast of $1.55B in FY10Sales

9. DLA War fighter Support
US Forces Increase in Afghanistan
Building operating bases
Posturing for the duration
Surging subsistence
Executing repair parts procurement for critical items
Executing ‘Theater First’ supply logic for timely support
Responsible Drawdown in Iraq
Supply support
Distribution support
Disposal support
Streamlining the transfer process

10. DLA ‘Factory to Foxhole’ Support
Inter -
Theater
Movement
Tactical
Movement and
Distribution
RETURNS
Port
Storage
Stock
Positioning
& Movement
Acquisition
Receipt
Store
Document
Ship
Theater Stock Positioning
Vendor/PBL Distribution Activities
DLA
/ Services
USTRANSCOM
/ COCOMs / Services
Point of Effect
DLA Information enables and enhances this support!

11. Overview of DLA Information Operations (CIO/J6)
Ted Case - SES (acting)
Bob Foster, Deputy - SES (acting)
J-61, DLA Information Assurance
Linus Baker, Staff Director
J-62, Program Executive Office
Bob Foster - SES
Bill Tinston, Deputy PEO
J-64, Enterprise
Solutions
Tom Michelli - SES
Karen Schreiber, Deputy
J-65 IT Strategy, Policy, and Licensing
Barry Hutchinson, Staff Director
Information Assurance Policy and Oversight
Information Assurance Enterprise Solutions
Technology Management
Service Delivery and Improvement
Operations Management
Enterprise Architecture
Plans, Policy and Assessments
Enterprise Integration (including DLMSO)
Enterprise Business System (EBS) PMO
Integrated Data Environment (IDE) PMO
IDE/Global Transportation Network Convergence (IGC) PMO
Reutilization Business Integration (RBI) PMO
Common Food Management System (CFMS) PMO
Fusion Center PMO
Energy Convergence PMO
Plans, Policy, and Assessment Management
Enterprise Licensing
DLA Document Services
Steve Sherman
J6C (Columbus)
J6E (Europe)
J6F (Fort Belvoir)
J6H (Pacific)
J6N (New Cumberland)
J6P (Philadelphia)
J6R (Richmond)
J6U (Utah)
DLA Logistics Information Service (DLIS)/J6B Deb Greger
J6O (NOSC) Network Operations and Cyber Defense
DLA Transaction Services Brad Lantz

12. DLA Information Operations (J-6) (as of April 15, 2010)
Resources
Scope of Business
Total FY10-15:
$ 4.8B
DLA IT Investments in DoD IT Portfolio Repository (DITPR)
115
DLIS Services
DLIS Information Products Dist.
Accounts to Online Info Systems
Active National Stock #s in FLIS
Customer Interaction Center Service Tickets
371K
76K
6.5M
642K
Document Services
Number of Service Centers Worldwide
On-Time Delivery
Machines in Customer Workspaces
182
98%
36K
Transactions Processed by DAASC (Monthly)
e-Business Output
MILS Output
162.9M
406.9M
IT Systems Accredited
93.2%
Desktop Licenses Provided
32,426
IT Sites (CONUS/OCONUS)
9/2
Lines of Business
System Sustainment
Infrastructure/LAN Management
Program Management
Information Assurance
Master Data Management
Document Automation and Management
Enterprise Data Services
People
Civilians / At HQ
2975 / 126
Contractors / At HQ
>1500 / 108
Active Duty Military
Active Duty Military On-board 22 18
Reserve Military
Reserve Military On-board 5 3

13. DLA Logistics IT Environment- CONUS …Global, Unique, Dynamic
MECHANICSBURG, PA
Document Management
Records Management
DLA J
OGDEN, UT
Distribution Solutions
DLA - 130 J
NEW CUMBERLAND, PA
Distribution Services
DLA J
BATTLE CREEK, MI
Reverse Logistics
Logistics Information
Customer Contact Center
Portal/Visibility Services
Master Data Management
DLA J
PHILADELPHIA, PA
Troop Support Supply Chain
Business Intelligence Services
DLA J
DLA Network Operations
& Security Center
COLUMBUS, OH
Land & Maritime Supply Chain
ERP Sustainment
HR Solutions
Network Operations
Cyber Defense
DLA J
DLA J-6 delivers global IT Solutions and Services to more than 24,000 DLA personnel at 300+ Base/Post/Camp/Stations
….and wherever the war fighter requires
6.8 Billion Log Business Transactions per year
6.3 Million Items of Supply in Federal Catalog
500K Document Orders per year
32K Desktops/Servers Supported and Defended
DAYTON, OH
Logistics Data Services
DLA - 112 J
FORT BELVOIR, VA
Energy Supply Chain
Headquarters Services
DLA J
RICHMOND, VA
Aviation Supply Chain
Decision Support Services
PDM Solutions
DLA J

14. DLA Logistics IT Environment – Europe/Africa/Central
UK/DEN/BEL
DLA – 20
GERMANY
DLA -600
J6 - 51
TURKEY
DLA –10
ITALY
DLA – 140
J6 – 1
IRQ/AFG/HOA
DLA – ##
J6 - ##
SPAIN/PORTDLA –10

15. DLA Logistics IT Environment - Pacific
KOREA
DLA – 170
J6 – 10
ALASKA
DLA – 35
J6 – 6
JAPAN
DLA – 490
J6 – 23
OKINAWA
DLA – 70
J6 – 13
FAR EAST
Thailand
Singapore
DLA - 4
GUAM
DLA – 90
J6 – 3
HAWAII
DLA – 250
J6 – 38

16. Distribution Process Owner
DLA Enterprise Architecture
Enterprise Business System (EBS)
DLA Engagement
Levels
IDE
Services
Engineering Support
Activities
IDE
Customers
DLA
CMDRs
CSRs/
LNOs
DLA CRM Cell
Customer Interaction Center
Self-Service
DAPS
Engineering Drawings
Supply Discrepancies
Collaborative Demand
Planning
Demand Planning
Supply Planning
Order Fulfillment
Financial Mgmt
Tech & Quality
Customer Service
Real Property
Future:
Procurement
Energy
Reutilization/Disposal
DFAS
US Treasury
Billing & Invoices
Customer Relationship Management
EBS Portal
Pay
Vendor
Production Planning
Industry
Partners
DLMS Transactions
Purchase Order
Invoice
Orders
Status
Supply/Service Centers
Customer, Supplier,
Item Master Data
Move and Deliver
DSS
DLA Direct
Materiel Release Order
Distribution Process Owner
Store and Maintain Inventory
Shipping Notice
Customer Direct
DDC/Depot

17. Challenges and Solutions
War fighter Support Enhancement
Build out of DLA Enterprise Telecommunications Network (ETN) in Afghanistan
Enhanced SIPRNet capabilities
DLA Deployable Depot
Satellite communications refresh
DLA Fusion Center
Improved remote access
Information assurance: redundancy/ availability, capacity, and security.
Stewardship Excellence
Consolidation of commodity IT for economies of scale
Cost management initiatives
-- Tiered Storage
-- Server Virtualization
Enhancement and expansion of EBS and DSS
- EProcurement
- Energy Convergence
-- EMall
-- Reutilization Business Initiative (RBI)
-- Inventory Management and Stock Positioning (IMSP) Spiral 2
-- Common Food Management System (CFMS)
Workforce Development
Industry Standard Practices
Information Assurance
Diversity
Succession planning

18. Industry IT Opportunities
CFMS: program management, development and sustainment ( RFP/RFQ 4th QTR FY10)
RBI: software purchase and integration ( RFP/RFQ 4th QTR FY10)
Fusion Center: program management, development and sustainment (RFP/RFQ 4th QTR FY10)
Enterprise Indefinite Delivery/Indefinite Quantity (IDIQ) or Blanket Purchase Agreement (BPA) (RFP/RFQ 2nd QTR FY11):
Wide Area Networking, Local Area Networking, and Video Teleconferencing engineering and management services, and hardware and software procurement
Infrastructure engineering and management services, and hardware and software procurement
Network Operations Security Center , Enterprise Services Center, and Disaster Recovery Center expansion (RFP/RFQ 2nd QTR FY11)
EMALL: program management, development and sustainment ( RFP/RFQ 1st QTR FY 11)

19. Conclusion DLA is America's Combat Logistics Support Agency.
DLA Information Operations:
focused on support of Director’s vision and Agency’s mission
done on a complex & massive scale
opportunities for industry in projects that support the war fighter, consolidate commodity IT capabilities, and offer cost management opportunities
CONTACT FOR opportunities:
DLA website, Business Opportunities Tab
DLA is America's Combat Logistics Support Agency.

20. DEFENSE LOGISTICS AGENCY
AMERICA’S COMBAT LOGISTICS SUPPORT AGENCY
WARFIGHTER SUPPORT ENHANCEMENT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT 20 20