1. © 2015 Being First, Inc. BeingFirst.com Critical Focus Areas of Leading Change Content of Change The organizational focus of the change (structure, strategy, business process, technology, culture, product, or service)

2. © 2015 Being First, Inc. BeingFirst.com People in Change Critical Focus Areas of Leading Change Handling the human dynamics of change: people’s mindsets, commitment to change; emotional reactions, behavior, engagement, relationships, politics; cultural dynamics impacting the change

3. © 2015 Being First, Inc. BeingFirst.com Process of Change The way in which change is planned, designed, and implemented; adjusting to how it unfolds; its A-Z roadmap, governance, integration strategy, and course corrections Critical Focus Areas of Leading Change

4. © 2015 Being First, Inc. BeingFirst.com Three Types of Change

5. © 2015 Being First, Inc. BeingFirst.com The Transformational Journey CURRENT REALITY Course Correction Learning Wake-Up Calls: Feedback telling you to learn and course correct Transformational Process Transition Plan Vision

6. © 2015 Being First, Inc. BeingFirst.com The Conscious Change Leader Accountability Model

7. © 2015 Being First, Inc. BeingFirst.com Fullstream Transformation ModelUPSTREAMCHANGE (Setting the Foundations for Success)UPSTREAMCHANGE MIDSTREAMCHANGE(Design) DOWNSTREAMCHANGE (Implementation) (Implementation)

8. © 2015 Being First, Inc. BeingFirst.com The Change Leader’s Roadmap I. Prepare to Lead the Change III. Assess the Situation to Determine Design Requirements II. Create Organizational Vision, Commitment, and Capability IV. Design the Desired State V. Analyze the Impact VI. Plan and Organize for Implementation VII. Implement the Change VIII. Celebrate and Integrate the New State IX. Learn and Course Correct Hear the Wake-up Call Copyright 2010 Being First, Inc. All rights reserved.

9. © 2015 Being First, Inc. BeingFirst.com The Change Leader’s Roadmap Activity Level