1. CHAPTER 6 Networks

2. CHAPTER OUTLINE 6.1 What Is a Computer Network? 6.2 Network Fundamentals 6.3 The Internet and the World Wide Web 6.4 Network Applications

3. LEARNING OBJECTIVES 1. Define the term computer network, and compare and contrast the two major types of networks. 2. Describe the differences among the three types of wireline communications media, and discuss the main advantages and disadvantages of each type. 3. Differentiate between the Internet and the World Wide Web, and describe the most common methods for accessing the Internet.

4. LEARNING OBJECTIVES 4. Identify six major categories of network applications, provide an example of each, and explain how that application supports business functions.

5. 6.1 What Is a Computer Network?

6. In a computer network, connected computers: Work together Are interdependent Exchange data with each other

7. Size of Computer Networks Local Area Networks Wide Area Networks Enterprise Networks

8. 6.2 Network Fundamentals

9. Network Fundamentals Analog and Digital Signals Communications Media and Channels Transmission Technologies Network Protocols Types of Network Processing

10. Client/server computing Peer-to-peer processing

11. 6.3 The Internet and the World Wide Web

12. Accessing the Internet Connecting via an online service Internet kiosks Dial-up DSL

13. Accessing the Internet Cable Modem Satellite Wireless Fiber to the Home

14. Addresses on the Internet Domain names Top-level domain Name of the organization Name of the specific computer

15. 6.4 Network Applications

16. Data Warehousing Data warehouses and Data Marts Organized by business dimension or subject. Multidimensional. Historical. Use online analytical processing.

17. Benefits of Data Warehousing End users can access data quickly and easily via Web browsers because they are located in one place. End users can conduct extensive analysis with data in ways that may not have been possible before. End users have a consolidated view of organizational data.

18. Data Marts A data mart is a small data warehouse, designed for the end-user needs in a strategic business unit (SBU) or a department.

19. 5.5 Knowledge Management

20. Network Applications Discovery Communication Collaboration E-Learning and Distance Learning Virtual Universities Telecommuting

21. Discovery Search engines Metasearch engines Discovery of material in foreign languages Portals

22. Commercial (public) portals Affinity portals Mobile portals Corporate portals Industry wide portals

23. Communication Electronic mail (e-mail) Web-based call centers (customer call center) Electronic chat room Voice Unified

24. Collaboration Work Groups Virtual collaboration Collaboration software Electronic Teleconferencing E-Learning and Distance Learning

25. E-Learning Distance learning

26. Benefits of E-Learning Self-paced learning increases content retention. Online materials deliver high-quality, current content. Students have the flexibility of learning from any place at any time at their own pace. Learning time generally is shorter, and more people can be trained due to faster training time. Training costs can be reduced.

27. Drawbacks of E-Learning Instructors may need training to be able to teach electronically. The purchase of additional multimedia equipment may be necessary. Students must be computer literate and may miss the face-to-face interaction with instructors. There are issues with assessing students’ work, as instructors really do not know who completed assignments.

28. Telecommuting Benefits For Employees – Reduced stress, improved family life – Employment opportunities for single parents and persons with disabilities For Employers – Increased productivity – Ability to retain skilled employees

29. Telecommuting Disadvantages For Employees – Feelings of isolation – No workplace visibility – Potential for slower promotions For Employers – Difficulties in supervising work – Potential information security problems – Additional training costs

30. Closing Case The Problem The Solution The Results