1. LEE, JEONGHWAN Korea Internet & Security Agency ICT Use Statistics of Households and Individuals in Korea August 2014

2. Contents 1 2 Overview International ICT Index in Korea Household ICT environment 3 Individuals ICT environment 4

3. International ICT Index in Korea International ICT Related Indices OrganizationIndex name Korea Ranking (Out of total) 200920102011201220132014 UN E-government Development Index - 1 (192) - 1 (193) - 1 (193) ITUICT Development Index 2 (154) 1 (159) 1 (152) 1 (155) 1 [157] - WEFNetworked Readiness Index 11 (134) 15 (133) 10 (138) 12 (142) 11 [144] 10 [148] IMD Technical Infrastructure, World Competitiveness Index 14 (57) 18 (58) 14 (59) 14 (59) 11 [60] 8 [60] Japanese MIAC ICT National Competitiveness Index 2 (24) 1 (25) 1 (30) ---

4. Overview Title Sample Eligibility Periodicity Survey Method Sampling Method Estimation Survey on the Internet Usage Nationwide 30,000 households and its household members aged 3 and over Annually Face-to-Face Interview Stratified Multi-Stage Cluster sampling based on enumeration districts for Population and Housing Census Post-stratification(by applying weight) -Households : based on 'the Household Projections for Korea (by Statistics Korea) as of 2013 -Household members : based on 'the Population Projections for Korea (by Statistics Korea) as of 2013

5. Household Internet Accessibility Rate, ITU(%), 2013 Household ICT environment – Internet Accessibility Rate, ITU ※ This is based on the rate of households that have Internet access via xDSL, cable modem, FTTx, wireless LAN, mobile phone Internet, etc. Regardless of actual use.

6. Household ICT environment – Internet Access Type Internet Access Type of Households (multiple responses, %), 2013 - Households with Internet access Among the Internet access types at home, the rate of using ‘Mobile Internet’ is the highest with 99.9%, followed by Wireless LAN (81.8%)', ‘FTTx(57.1%)', and ‘xDSL(14.3%)'. Mobile Internet Wireless LAN (WiFi) FTTx (Incl. FTTH, Apartment LAN) xDSL Cable Modem Broadband Wireless LAN (e.g, Wibro)

7. Household ICT environment – Households with Computer Households with Computer (%), 2013 Out of all households, 80.6% have computer at Home ※ 'Households with Computer' refers to the rate of household whose member owns one or more Desktop computer, Notebook computer, Tablet PC(Smart-pad) etc.

8. Household ICT environment – Households with ICT Devices Households with ICT Devices (multiple responses, %), 2013 79.7% of total households have 'Smart-phone', while 'Smart TV' and 'Smart-pad' account for 9.6% and 7.8%, respectively. Meanwhile, 76.6% of the total households have 'Desktop Computer' Desktop Computer Smartphone Smart TV SmartPad Digital TV Digital Camera GPS Navigation Notebook Computer (Incl. netbook computer) MP3 Player Game console Digital camcorder Other (e.g. PDA, e-book reader)

9. Percentage of individuals using the Internet, ITU(%), 2013 Individuals ICT environment – Percentage of individuals using the Internet, ITU ※ There's little difference between 'Korea's Internet usage rate(users who used internet in the last 1 month)' and 'The Internet users per 100 inhabitants of Korea as per ITU' because of the latter is calculated by the recommendations of the ITU(users who used internet in the last 1 year). ※ exclude city-states of Less than 1 million people

10. Internet Usage Rate and Internet Users by Age (%, thousand), 2013 Individuals ICT environment – Internet Usage Rate and Internet Users by Age Internet usage of the children aged 3-9 is 80.1% The number of Internet users for males is 21,040 thousand and for females is 19,040 thousand

11. Internet Usage Frequency and hours (%), 2013 Individuals ICT environment – Internet Usage Frequency and hours The vast majority(98.5%) of Internet users access the Internet more than once a week Internet users spend a weekly average of 13.9 hours using the Internet [Internet Usage Frequency -Internet users aged 3 and over] [Internet Usage Hours -Internet users aged 3 and over]

12. Internet Usage Locations (multiple responses, %), 2013 Individuals ICT environment – Internet Usage Locations 'Home (91.6%)' is the main location to use the Internet, followed by 'Office (36.0%)', 'Commercial Internet access facilities (14.8%)', 'School/ Kindergarten (14.5%)' 91.0% of Internet users access Internet ‘Anywhere’ with Smartphone etc. [Internet Usage Locations -Internet users aged 3 and over]

13. E-mail usage rate (%), 2013 Individuals ICT environment – Internet and Communication 60.2% of internet users aged 6 and over use E-mail service The E-mail usage rate of males(64.8%) is slightly higher than females (55.2%) by 9.6%p. [E-mail Usage Rate -Internet users aged 6 and over]

14. E-mail Access Devices (multiple responses, %), 2013 Individuals ICT environment – Internet and Communication 51.4%(up by 29.9%p from previous year) of E-mail users use E-mail via 'Smartphone' [E-mail Access Devices -E-mail users aged 6 and over]

15. Instant Messenger Usage Rate (%), 2013 Individuals ICT environment – Internet and Communication 99.0% of internet users those who in the 20s use Instant Messenger [Instant Messenger Usage Rate -Internet users aged 6 and over] ※ Internet service, which allows people to text each other, transfer certain files, or make voice call if they installed same program such as KakaoTalk, Nateon, MSN Messenger, My people, or business messenger

16. Instant Messenger Access Devices (multiple responses, %), 2013 Individuals ICT environment – Internet and Communication 96.4%(up by 22.8%p from the previous year) of IM user access it with 'Smartphone' [Instant Messenger Access Devices - Instant Messenger users aged 6 and over]

17. SNS Usage Rate (%), 2013 Individuals ICT environment – Internet and Communication Out of the Internet users aged 6 and over, 55.1% (fallen by 12.0%p from the previous year) have used SNS (Social Networking Service) in the last 1 year. [SNS Usage Rate -Internet users aged 6 and over]

18. SNS Usage by Service Type (multiple responses,%), 2013 Individuals ICT environment – Internet and Communication ‘Profile-based service' user and 'Microblog' user account for 94.4%, 25.5%, respectively [SNS Usage by Service Type -SNS users aged 6 and over]

19. Internet Shopping Usage Rate (%), 2013 Individuals ICT environment – Internet and Economic Activities Eight of Ten(81.2%) internet users in their 20s are Internet 'Shoppers‘ [Internet Shopping Usage Rate -Internet users aged 12 and over] ※ Internet Shopping refers to purchasing goods or services (including reservations) over the Internet, which includes purchasing paid contents such as music, movies, and games, but excludes just browsing goods, comparing prices, and buying financial products.

20. Individuals ICT environment – Internet and Economic Activities Purchased Items by Internet Shopping (multiple responses, %), 2013 The most purchased item through the Internet is ‘Cosmetics (68.2%)' [Purchased Items by Internet Shopping - Internet shoppers aged 12 and over] Clothing, footwear, sporting goods, and accessories Music products (Incl. streaming) Booking/reservations Video (e.g., movies, TV programs) Cosmetics Books, magazines, or newspapers Food, groceries (incl. health foods) Computer equipments or parts Computer software (Excl. Games) Home appliances, electronic products (Camera, Mobile phone etc.) Computer or video games Toy or Furniture Other paid contents (Work/School related contents)

21. Internet Banking Usage Rate (%), 2013 Individuals ICT environment – Internet and Economic Activities Four internet users out of ten(45.3%) use Internet Banking [Internet Banking Usage Rate -Internet users aged 12 and over] By age, the usage rates of the 30s (71.6%) and 20s (61.7%) are relatively higher than other age groups.

22. Internet Banking Access Devices (multiple responses, %), 2013 Individuals ICT environment – Internet and Economic Activities 65.4%(up by 36.2%p from previous year) of Internet banking users access via 'Smartphone' [Internet Banking Access Devices -Internet Banking users aged 12 and over]

23. For further information : ICT use statistics in Korea : http://isis.kisa.or.kr/eng/ Email : kisastat@kisa.or.kr Thanks