0. Deloitte Consulting LLP
Indiana University SCOOPS Session
January 2006

1. Objectives / Agenda What is Consulting? Analyst Roles
Consulting Project Profiles
Week In the Life of An Analyst
Deloitte Culture
next few minutes, I’ll explain to you why we are indeed different; and why we’re an attractive choice for your career.

2. What is Consulting?
Consulting is primarily about helping clients solve complex business problems and typically involves one or more of the following:
Advise: providing advice to clients
Execute: executing on the advice provided
Implement: implementing process improvements and technology solutions
Operate: enhancement / support of ongoing business operations
Consulting involves:
Delivering innovative solutions for our clients ‘heart of the business’ projects
Offering dynamic work experiences – challenging/fast pace environment
Providing exposure to broad range of industries and technologies
Performing significant client collaboration and teamwork
Conducting rapid on-site learning at client site
Presenting leadership & decision making opportunities to junior staff
Considerable amount of travel I

3. Analyst Qualifications
Analyst Roles
Deloitte Analyst program is typically a two year track
Project roles range in duration from several weeks to several months
Considerable overlap between BA & SA programs. However, SAs are typically assigned more technical roles and BAs are typically assigned more functional roles
Functional
Technical
Project Planning
Benchmarking
Communication Planning
Financial Modeling
Business Process Design
Data Model Design
System Test Planning
Application Development
Package Customization
Network Design
Technology Assessment
Analyst Qualifications
Systems Analyst (SA)
Strong academic performance
Demonstrated leadership and professionalism
Superior quantitative, problem solving, teaming & analytical skills
Effective interpersonal skills
Demonstrated aptitude for IT
Willingness to travel
This graphic shows how our differentiation fits into the marketplace. As you can see, the advisory firms do provide some execution, but don’t extend into the implement and operate sectors. On the other end, the firms that operate services barely extend into the implement area. Several organizations that have a large presence in the middle of the scale, don’t have strength in the advisory area.
Deloitte Consulting’s solutions are first driven by business issues - then delivered through world class execution and implementation. An approach which we believe adds tremendous value to the client.
Business Analyst (BA)
Strong academic performance
Demonstrated leadership and professionalism
Superior quantitative, problem solving, teaming and analytical skills
Effective interpersonal skills
Demonstrated aptitude for performing data analysis, business modeling and research
Willingness to travel

4. Our Client Work World Class Accounting Project
Client: Global Equipment Manufacturer
Project Type: Advise/Execute/Implement
Overall Project: Assist the client’s effort to consolidate their finance and accounting systems globally, improving the integrity, reliability and usability of their management information.
Business Analyst Role: Create the business case, analyzing costs, benefits, and risks of system implementation. Provide analysis to the client in creating a migration strategy for system roll out that best adheres to the company’s preferences.
Systems Analyst Role: Meet with functional teams to gather requirements, evaluate ERP packages (Oracle, PeopleSoft, SAP), develop project costing models. After project starts: system testing, data conversion, training development
Brendy Lange’s slide

5. Our Client Work Driving strategy for the future
Client: Large Telecom Corporation
Project Type: Corporate Strategy
Overall Project: Help the client determine whether to integrate gaming into their upcoming IPTV product offering
Business Analyst Role: Assess customer demand for gaming from different segments and what types of games are preferred, determine client’s ability to effectively deliver games, estimate potential revenue lift from offering games
Mike Bhandarkar’s slide

6. Week in the Life of an Analyst

7. What Happens When You Join?
Analyst programs are stepping stones from college to the consulting world
Analysts who succeed are promoted to Consultant, typically after two to three years
Top-performing Consultants have the opportunity to attend a top graduate school
Business Analyst – Strategy & Operations
Systems Analyst – Integrating
Technology & Business
BAs work across a wide range of projects to tackle complex business problems. Typical roles include performing research, data analysis, and modeling.
SAs are pivotal members of client teams with specific business and technology responsibilities. On projects, SA roles vary from very technical to strictly functional depending on their skills, interests and client needs.
For Undergraduate Students
Our Analyst programs are stepping stones from college to the consulting world. They’ll give you the opportunity to handle a variety of assignments, develop networks and mentor relationships, and work on real engagements.
The programs are designed to provide a great deal of experience in a short time.
Analysts who succeed in these programs are promoted to Consultant, typically after two to three years.
Top-performing Consultants have the opportunity to attend a top/approved graduate school. We provide assistance with applications, a graduate school mentoring network, and tuition reimbursement for strong-performing professionals who return. IMPORTANT: There are formalized programs for BAs (MBA Programs only), SAs (both Technical Masters programs AND a select group of MBA programs that offer a technology focus).

8. Developing People Training Career Development Extra Curricular
New Hire School
Practice-specific training
E-learning
On-site training
Formal counseling
Goal setting
Performance feedback
Project staffing
Peer level networking
Community service
Office initiatives
Social events
Our Culture
Non-hierarchical: Encourage consultants at all levels – from Business Analysts to Partners - to participate in all aspects of decision making during client engagements
Community: Support the communities where we live and work. Beyond financial contributions made by the firm, thousands of our people volunteer for hundreds of worthwhile causes
Diversity: Embrace diversity, which includes everyone, by implementing progressive practices which place a strong emphasis on recruiting, retaining, advancing and developing minorities and women
Your office: Frequent office events providing meaningful connection and mentoring opportunities for our people
Deloitte Consulting is people oriented. That means we provide the environment, resources, and tools individuals need to feel connected and grow professionally.
It starts from the moment you join us. You need to be oriented correctly and have appropriate training to start working effectively. You also need assistance in developing your career and acquiring the skills and training necessary to move ahead.
In addition, you need to have compensation incentives and promotional opportunities. And finally, you need to be provided opportunities to stretch your capabilities and grow professionally. We support these objectives by offering counseling, mentoring, training programs, and many other tools and resources designed to support individuals in their efforts to build rewarding careers.
(Think about personal examples that you can use to illustrate these points).

9. Deloitte Consulting @ IU
Summer Scholar Internship: IT Consulting
10 weeks
June-August 2006 timeframe
Start/end dates based on the intern class’ academic calendars
Work, lifestyle, etc. similar to that of full-time Analysts
Client engagement
Possibility of out-of-town travel
Orientation and training
Coaching and mentoring
Networking and social activities
Move into breakouts by Analyst position (and further breakouts as needed):
Systems Analyst
Business Analyst

11. Appendix

12. What We Do – Strategy & Operations
Corporate Strategy– setting a company’s overall direction.
Customer and Market Strategy – creating profitable growth.
Mergers & Acquisitions– M&A start
to finish.
Supply Chain– getting the right products to the right place at the right time.
Financial Management– more than numbers and greater than controls.
Performance Improvement– increasing profits.
Business Information Technology Strategy– making IT investments matter.
Understanding market dynamics and how to win. Making resource decisions that drive the strategy.
Improving customer experiences, marketing effectiveness, pricing, sales performance, and service.
Defining the role of M&A in top-line strategy. Evaluating candidates and transactions. Delivering expected benefits from “Day One”.
Streamlining operations and improving performance across the entire supply chain.
Advising executives on how to maximize value and efficiency of finance to shareholders and the capital markets.
Redesigning processes and operations to reduce costs while improving performance.
Aligning IT with corporate strategy and enabling IT to deliver significant value.

13. What We Do – Human Capital
Organization and People Performance– optimizing the way organizations manage talent.
HR Operations and Technology–finding better ways to deliver HR services. Redesigning HR business processes.
Total Rewards– designing effective benefits and compensation.
Change, Leadership and Learning– preparing people to lead and sustain change.
Actuarial and Insurance Solutions– redefining how risk is quantified and managed.
Redesigning organizational structures. Improving HR programs and policies.
Implementing new HR systems and technology.
Designing, implementing, and administering comprehensive and integrated compensation, benefit, and retirement programs.
Focusing on the “people” dimension of transformation projects. Providing the training and leadership people and organizations need to be successful.
Providing risk advice to organizations involved in the management, purchase, and/or distribution of risk insurance.

14. What We Do – Technology Integration
Architecture & Infrastructure – optimizing the underlying platforms that support business applications.
Enterprise Business Integration – tools that help systems share information and manage business processes.
Information Dynamics – tools to convert raw data into business insight.
IT Strategy & Management – developing executable plans and managing performance.
Systems Integration – building and tailoring applications to fit the business.
Technical infrastructure. Networking. IT operations.
Enterprise application integration. Middleware.
Enterprise information strategies. Business intelligence. Data warehousing. Enterprise portals.
IT strategy. Planning. Governance. Performance management.
Custom and package development. Functional and performance testing. Large-scale IT project management.

15. What We Do – Enterprise Applications
Enterprise Resource Planning (ERP)– applications for running the entire business.
Customer Relationship Management (CRM)– applications to manage and analyze interactions with the customer.
Supply Chain– applications for managing the flow of products and materials across the entire supply and distribution network.
Deploying and customizing ERP applications, such as SAP and Oracle, to increase business value.
Deploying and customizing software applications for sales, marketing, and service across every channel (e.g., face-to- face, call center, , web) through applications such as Siebel and SAP CRM.
Deploying and customizing packaged software applications that help get the right products to the right place at the right time.

16. What We Do – Extended Business Services
Application Management Services– operating and managing software applications and IT.
Outsourcing Advisory Services – helping companies make the right outsourcing decisions.
Business Process Management Services– providing industry-specific extended business process solutions to portfolio clients.
Managing client applications and technology infrastructure. Capitalizing on our experience with thousands of ERP deployments.
Helping clients decide what to outsource– and how.