1. CITSCAPES1 Trends and Developments in C&IT Literacy Provision in UK Higher Education Karen Barton & André Reibig

2. CITSCAPES2 1.Aspects in Policy and Practice from a UK-wide Survey 2.Specific Examples from Case Study Investigations Objectives

3. CITSCAPES3 Questionnaire Return Rate

4. CITSCAPES4 Questionnaire Return Rate - HEI Size

5. CITSCAPES5 Questionnaire Return Rate - HEI Type

6. CITSCAPES6 Questionnaire Return Rate – FT League Table

7. CITSCAPES7 Origin of Strategic Response

8. CITSCAPES8 Strategic Organisation of C&IT Provision

9. CITSCAPES9 Strategic Organisation of C&IT Provision - HEI Size

10. CITSCAPES10 Strategic Organisation of C&IT Provision - HEI Type

11. CITSCAPES11 Strategic Organisation of C&IT Provision FT League Table

12. CITSCAPES12 Internal or External Certification

13. CITSCAPES13 Provider of C&IT Course Delivery to Students

14. CITSCAPES14 Provider of C&IT Courses to Staff

15. CITSCAPES15 Mode of Course Delivery

16. CITSCAPES16 Syllabus Wordprocessing81% E-mail81% Login/Network81% Internet Basics80% Printing74% File Management73% OP Environment70% Spreadsheets63% Web/Lib Search Skills60%

17. CITSCAPES17 Effective Doc Design53% PowerPoint52% Data trans. betw. appl.52% Bibl. databases47% Eval. on-line content43% Using elect. help sys.43% Effective use of ICT39% Writing a CV34% EPR issues33% CAL26% No answer5%

18. CITSCAPES18 Glasgow Caledonian University Cheltenham & Gloucester College of Higher Education Oxford University Stirling University Glasgow University Case Studies

19. CITSCAPES19 Cheltenham & Gloucester College of Higher Education Level 1 Level 2 Level 3 Post- graduate Availability through academic career Using the Internet for Learning (SF126) Information Skills for Independent learning (SF206) Postgraduate skills support programme Staff training programme for research students European Computer Driving Licence (ECDL) Computer Literacy and Information Technology (CLAIT) Senior Information Advisors (SIAs) Information Skills Programme Bachelor of Education (BEd) Computing for Leisure Tourism and Hospitality (HM101) Fine Art (FA211)  Professional Media Studies (PM217)  PGCE (Primary)  MBA  = compulsory for defined route  = Postgraduate Certificate of Education = Credit towards degree at C&G = Recognised external certification = Non-credit bearing. No recognised award. Information Technology Module (BT101) PGCE (Secondary) Learning Development (SF121) Information Management (SF122) Programme/Subject Specific C&IT Training Generic C&IT Skills Training CompulsoryVoluntaryCompulsoryVoluntary

20. CITSCAPES20 Programme/Subject Specific C&IT Training Generic C&IT Skills Training CompulsoryVoluntary External Certification Non-Credit Bearing Level 1 Level 2 Level 3 Post- graduate Information Technology Modules embedded in specific subjects (Number of C&IT modules is subject dependent) Subject Specific Optional Modules ECDL (not offered yet, library applied to be testing centre) Library Induction Effective Learning ServiceDrop-In ClinicsLibrary Resources Glasgow Caledonian University Internal Certification Student ICT Skills Programme (Currently on trial - Will come into effect for full- time level 1 undergraduates in A/Y 2001-2002). The programme will be compulsory for all students by 2003/2004)0 CompulsoryVoluntary = Not compulsory until academic year 2001-2002 Level 4 = Credit-bearing courses (subject dependent) = Non-credit bearing. No recognised award. = Recognised external certification

21. CITSCAPES21 Voluntary Generic Training Provided by Central Services Generic Training Provided by Colleges Compulsory Academic C&IT Skills* Credit Bearing Non-Credit Bearing * This is NOT a comprehensive account of every credit bearing, compulsory academic courses of study which has a C&IT element. It is merely representative of a broad range of opportunities. OUCS Training Courses = Available throughout duration of programme of study to all students = Induction at beginning of programme of study Learning and Resource Centre (LaRC) Library Services Humanities Computing Unit Training Courses European Computer Driving License (ECDL) College Computing Facilities – Compulsory C&IT induction Postgraduate and Research Students - Voluntary C&IT induction CONTINUING EDUCATION UNDERGRADUATE DIPLOMA IN COMPUTING UNDERGRADUATE DEGREE IN CHEMISTRY COMPUTING ELEMENT OF POSTGRADUATE HUMANITIES COURSES University of Oxford = Available throughout duration of programme of study to all postgraduate and research students

22. CITSCAPES22 = Non-compulsory training, advertised as ‘essential’ Credit BearingNon-Credit Bearing Level 1 Level 2 Level 3 Post- graduate IT Skills (17L6) Computing Science I (3131) Ultimate Survival Guide Training on specialist software For disabled students Student training sessions Student drop-in service Online training guides Library network DAICE training = Department of Computer Science and Mathematics = Division of Academic Innovation and Continuing Education = Existing students recruited to support specific C&IT skills training needs = Combined service providers University of Stirling Level 4 = Information Services Subject Specific Compulsory Courses* Voluntary * Although the credit-bearing courses are subject specific, they are only compulsory for students who opt to take them.

23. CITSCAPES23 Strategic Perspective C&G: Generic C&IT skills training for staff and students. Overall strategic commitment to use C&IT to enhance development of learning, teaching & assessment. GCU: Graduate employability and vocational training. Greater use of C&IT based learning materials and off-campus delivery.

24. CITSCAPES24 Strategic Perspective Oxford: Committed institutional level responsibility with college/departmental remit. Encouragement to add innovation to quality education rather than introduce C&IT as an objective in its own right. Stirling: Identification and promotion of cautious use of technology in underpinning innovative teaching and learning.

25. CITSCAPES25 Strategic Perspective Glasgow: Commitment to C&IT-rich learning environment. Involvement of staff in this environment seen as a complimentary objective to effective student C&IT empowerment.

26. CITSCAPES26 Emerging Directions On-line learning Virtual Learning Environments Transferable Skills, Personal Development Planning & ‘Graduateness’ Benchmarks, Baselines and Certification Continuous adjustment to C&IT syllabus

27. CITSCAPES27