1. Quality Education for a Healthier Scotland Pharmacy New learning developments in NES Pharmacy! Autumn 2014

2. Quality Education for a Healthier Scotland Pharmacy Drug Misuse Virtual Patient Scenarios Equipment Exchange and Opioid Substitution Very easy to use! Listen to Derek and Louise’s stories and make decisions on their care! Try these by going to Portal and choosing the e learning option! It’s a MUST! Available now!

3. Quality Education for a Healthier Scotland Pharmacy E-learning available from NES Storage and Handling of Vaccines - New multiprofessional resource to coincide with the Scottish Government’s Seasonal Influenza Vaccine Programme for 2013-14 Adverse Drug Reactions – six e-learning modules (with MCQs) developed for multidisciplinary use. Available now Medicines Reconciliation– new e-learning resource available through NHS Boards for pharmacists, pharmacy technicians, medical and nursing staff now Providing pharmacy services for secure environments (Prisons) - new e-learning resource

4. Quality Education for a Healthier Scotland Pharmacy E-learning available from NES Dealing with Patient Feedback & Complaints – there is a videoed webcast of a live webinar on this topic by the NES lead for this. This topic is also covered by the e-learning modules made available in Autumn 2013 for multidisciplinary use to help staff dealing with patient feedback and complaints, in line with the Patients Right Act. Good Practice Guidance for Recording in Patients Case Notes – a guidance document produced for hospital pharmacists in Scotland with examples of how to record particular types of data.

5. Quality Education for a Healthier Scotland Pharmacy Recent webinars available to view 1.An update on hepatitis C 2.Prescription for Excellence 3.Smoking cessation 4.A day in the life of a hospital cancer care pharmacist 5.Community pharmacy asthma LES Process 6.Pharmaceutical care of people with depression 7.Warfarin high risk tool 8.Mindful prescribing and polypharmacy Register at www.neswebinars.co.uk for a passwordwww.neswebinars.co.uk

6. Quality Education for a Healthier Scotland Pharmacy Virtual Patients: Pharmaceutical Care Plans for CMS The aim is to complete a Pharmacy Care plan by asking the virtual patient a set of questions, these can be using key words or freely typing your own. Patient responses grow over time, so the more the virtual patients are used – the more the technology will grow! Once the consultation with the virtual patient is complete you receive feedback on your consultation skills; what you did well and what could have been better. Using the Virtual Patient software allows you to compare your completed care plan with a model answer. Tom Cullen – COPD- available now on PORTAL under e-learning

7. Quality Education for a Healthier Scotland Pharmacy Virtual Patients: Pharmaceutical Care Plans for CMS Elaine Cullen – Hypertensive patient Available now on PORTAL Barbara Cullen – Elderly lady in pain Available now on PORTAL Sam Cullen –Patient with hyperlipidaemia Available now on PORTAL Beth Cullen- Child with asthma Available SOON on PORTAL

8. Quality Education for a Healthier Scotland Pharmacy Distance Learning resources - developments Pharmaceutical care for people with Dementia – NEW distance learning resource sent to every pharmacy in Spring 2014 Pharmaceutical care for people with Learning Disabilities – NEW distance learning resource was made available in Spring 2014 Palliative care – UPDATE resource available late 2014 Substance Misuse – UPDATE resource available late 2014 Scottish Community Pharmacy Smoking Cessation Training – e learning and MCQs available on Portal

9. Quality Education for a Healthier Scotland Pharmacy National Topic for Autumn 2014 In November 2014, NES Pharmacy is running a month of face to face learning events on Sexually Transmitted Infections These events will be run by local Sexual Health Specialists and although they will cover national priorities in this important area, events will largely concentrate on local initiatives An updated e learning resource on Sexual Health will also be available on Portal at the end of October 2014

10. Quality Education for a Healthier Scotland Pharmacy NES Pharmacy Team recently received a Highly Commended Excellence in Education Award by the Royal Pharmaceutical Society