1. TELL Delaware Frequently Asked Questions 2015 April, 2015

2. Copyright © 2014 New Teacher Center. All Rights Reserved. What is “TELL Delaware” ? TELL Delaware is an anonymous, online statewide survey of licensed school-based educators to assess teaching conditions at the school, district and state level. The state’s education leaders want to ensure that every educator has the supportive environment necessary to help students achieve at the highest levels!

3. Copyright © 2014 New Teacher Center. All Rights Reserved. The 2015 TELL Delaware Survey is a statewide opportunity for all licensed school-based educators to provide input on teaching conditions such as: Time during the day for collaborative instructional planning School and teacher leadership Facilities and resources Professional development And other supports needed for educators to do their jobs well. The main intent is to provide additional data for school and district improvements. Results are also expected to inform state-level policy. What is the purpose of the 2015 TELL Delaware Survey?

4. Copyright © 2014 New Teacher Center. All Rights Reserved. Why are teaching conditions important? Teaching conditions matter: For students (achievement) For teachers (retention) For school and district improvement Not everyone sees them the same way (Important to understand when trying to change the status quo) The work is research driven and is now part of national education reform initiatives.

5. Copyright © 2014 New Teacher Center. All Rights Reserved. A growing body of research shows the importance of positive teaching conditions to student learning and teacher retention. (http://www.newteachercenter.org/tlcsurvey/index.php#tlc) Education leaders in Delaware want to hear from every teacher and administrator in order to make the best decisions about facilities and resources, professional development, time for collaboration, and ways for improving instruction. TELL Delaware will provide that data and much more. YOUR voice will help inform the decisions that are made not only at your school, but also in your district. Why is it important to complete the TELL Delaware Survey?

6. Copyright © 2014 New Teacher Center. All Rights Reserved.  Entry to the survey  Real time response rates for schools and districts  Help desk via web, email and phone  Schedule of Events www.tellDelaware.org  News Items  The results by school, district, and state including full results, summary with excel download  2013 Results and Reports

7. Copyright © 2014 New Teacher Center. All Rights Reserved.  Anonymous, online survey of every licensed school-based educator in the state of Delaware.  Live from May 13-Jun 13, 2015.  Any Internet location, using an individual, anonymous access code.  Anyone can view the response rate at any school during the survey window to make sure every school reaches the minimum response rate needed for data (50%).  Results will be available for schools and districts reaching the 50% minimum response rate and minimum of 5 educators. Can you tell me about the basics of the survey?

8. Copyright © 2014 New Teacher Center. All Rights Reserved. How can I take the survey? Once you receive your anonymous access code, visit: www.telldelaware.org www.telldelaware.org 24 hours/day Use any Internet location View the survey questions Read about the research Take the survey!

9. Copyright © 2014 New Teacher Center. All Rights Reserved. A designated DSEA Representative or Administrator (known as the Building Contact) in each school will receive a packet of letters the week before the survey begins. There will be a bright sticker on the envelope for each school. Packages are delivered via USPS. How will schools receive their anonymous access codes?

10. Copyright © 2014 New Teacher Center. All Rights Reserved. The building contact in each school will receive a packet of letters before the survey begins. There will be a Letter of Instruction included. Each building contact is asked to: Set up a faculty meeting to take place on or before May 13 Share key talking points about the TELL Delaware Survey. Disseminate the letters randomly. Teachers should switch their letters once received with other licensed educators based in their same school. Meet personally with anyone not in attendance to explain the process. How will teachers and administrators receive their anonymous access codes?

11. Copyright © 2014 New Teacher Center. All Rights Reserved. Your individual, anonymous access code! TELL Delaware Educator Letter

12. Copyright © 2014 New Teacher Center. All Rights Reserved. 1.Go to the website and click on “Need Help?” 2.Help Desk phone: at 1-866-301-2454, extension 14 (7:30 AM-4:30 PM Mon. – Fri. during the survey window) 3. Help Desk email: helpdesk@tellDelaware.org What if I misplaced or never received my anonymous access code ? The Help Desk! ? ??????????? ??????????

13. Copyright © 2014 New Teacher Center. All Rights Reserved. If your entire school did not receive access codes- the administrator should contact the Help Desk 1. Website: www.telldelaware.orgwww.telldelaware.org 2. Phone: call the toll free phone number on the website, which is available 7:30 AM-4:30 PM local time, Monday through Friday during the survey window. 3. Email: helpdesk@telldelaware.orghelpdesk@telldelaware.org What happens if a school did not receive access codes?

14. Copyright © 2014 New Teacher Center. All Rights Reserved. During the survey window, visit www.tellDelaware.org anytime. Click on the response rate button and view the real- time response rate for any school or district!www.tellDelaware.org How do we know when a school reaches the minimum 50% response rate needed for school- level data?

15. Copyright © 2014 New Teacher Center. All Rights Reserved. What should we do if the website has the incorrect number of people for my school? All requests for headcount changes must be submitted via website by the school principal.* 1.Visit www.telldelaware.org and click on the “Need Help?” button then the click the ‘headcount’ link. 2.Include the name of the school and district as well as the corrected headcount. * Or designee The Help Desk!

16. Copyright © 2014 New Teacher Center. All Rights Reserved. How will I know my responses were submitted successfully? When your responses arrive safely in our database you will receive a "Thanks! Your survey is completed”

17. Copyright © 2014 New Teacher Center. All Rights Reserved. TELL Delaware takes approximately 30 minutes to complete. You must complete it in one session and be sure to click “submit” when you are finished. How long does it take to complete the survey?

18. Copyright © 2014 New Teacher Center. All Rights Reserved. School-based educators All full or part time licensed teachers including: instructional coaches, mentor teachers, department heads, vocational teachers, literacy Specialists, endorsed School Librarians, itinerant teachers, and other specialists (e.g., special education teachers, social workers, school nurses, PTs) All school principals and assistant principals Who can participate in the survey?

19. Copyright © 2014 New Teacher Center. All Rights Reserved. No. Only school-based licensed educators. Are central office licensed personnel included?

20. Copyright © 2014 New Teacher Center. All Rights Reserved. Do administrators and teachers receive separate codes? No. They will use the same website (www.tellDelaware.org ) to access the survey using one of the anonymous access codes on the letter. At the very beginning of the survey the participant will be asked to select his/her school position.www.tellDelaware.org When the principal selects “Principal” he/she will then receive many of the same questions as teachers, but will receive an additional bank of questions that has been specifically designed for administrators.

21. Copyright © 2014 New Teacher Center. All Rights Reserved. How are the administrator results reported? Can you ensure that this is anonymous?  The survey is about the school environment - not about any one person or individual.  There are NO questions asked that refer to an individual educator or administrator, instead questions refer to “leadership” at the school.  There are no questions on the survey that specifically ask about subject areas or grade levels. To ensure anonymity of all respondents, all responses for administrators are reported at the state level.

22. Copyright © 2014 New Teacher Center. All Rights Reserved. What are access codes and are they really random? They are randomized codes, that provide confidentiality for the educators, created by the New Teacher Center and associated to school buildings so that school can use the results from their own teachers. They are not linked to any individual. It is impossible to trace to an individual before, during, or after the survey is completed. It does not matter which educator uses a particular code within a school building. Each code can only be used once.Each code can only be used once.

23. Copyright © 2014 New Teacher Center. All Rights Reserved. Can you ensure that this is anonymous? (cont.)  When the school reports are released (for all schools that reach at least a 50% response rate and with a minimum 5 teachers) there is nothing to indicate any type of teacher or any one administrator in a school or district.  Just as in 2013, while there are some demographic questions on the survey, the answers to these questions are only reported at the state level, and not at the district or school level.  There is no way that any connection can be made that a teacher or principal at a certain school gave a certain response.

24. Copyright © 2014 New Teacher Center. All Rights Reserved. What if I’m the only new teacher? Or the only ESL teacher? How will my response really be anonymous? There is a minimum sample size of at least 5 for any school level report; unless there are at least 5 teachers within their first three years of teaching, no data will appear on the school report for the “New Teacher Section.” Additionally, individuals can feel even more secure about their anonymity being protected because: It is not possible to view data by role, years of experience, or any other demographic information at the school or district level. Demographic data will only be reported at the state level. If the Department decides in the future to make raw data available to districts for further research, demographic information will be removed.

25. Copyright © 2014 New Teacher Center. All Rights Reserved. What happened with the previous TELL survey in Delaware? Where can I find the 2013 results of the surveys? All of the data, findings and reports are located at www.tellDelaware.org and can be accessed by clicking on the “Historical” tab.www.tellDelaware.org School/District Practices: Many schools/districts are using the data to strengthen their school and district improvement plans. Individual Practices: Some principals are using the processes (e.g., encouraging participation, using results) as artifacts in their evaluations.

26. Copyright © 2014 New Teacher Center. All Rights Reserved. Yes, for the most part. A few questions have been updated or added to reflect the state’s current context (You may view the survey at www.tellDelaware.org the week before the Survey begins.)www.tellDelaware.org Are the questions the same as the 2013 survey?

27. Copyright © 2014 New Teacher Center. All Rights Reserved. When will the results be ready? How can they be viewed? All data will be available on the website in August Results show answers to every question by school* and district Results can be downloaded in Excel format There will be Guides posted on www.tellDelaware.org for Districts and Schools on how to use the data for school improvement planning.www.tellDelaware.org State results will be analyzed and reported in Fall 2015. *Results for schools reaching the minimum threshold for response.

28. Copyright © 2014 New Teacher Center. All Rights Reserved. The state department has contracted with the New Teacher Center (NTC) to administer the state’s survey. NTC is a national organization dedicated to supporting the development of a high- quality teaching force. NTC has conducted similar surveys in other states and provides induction and professional development for teachers and principals across the country. Since 2008, the NTC has collected more than 1.2 million surveys in 20 states, providing critical information to the faculty in more than 35,000 schools about issues such as planning time, facilities and resources, professional development, school and teacher leadership and other aspects of the school environment that can influence teacher effectiveness. Learn more at: http://www.newteachercenter.orghttp://www.newteachercenter.org Who is administering this survey?

29. Copyright © 2014 New Teacher Center. All Rights Reserved. Thank you, Delaware Educators! Please visit www.tellDelaware.org forwww.tellDelaware.org the latest updates about the survey.