1. © Business & Legal Reports, Inc. 0912 Alabama Retail is committed to partnering with our members to create and keep safe workplaces. Be sure to check out all of the training tools that are available in our Safety Library. This training tool is brought to you by

2. “Training the Trainer” Effective Techniques for Dynamic Training

3. © Business & Legal Reports, Inc. 0912 Session Objectives Assess training needs Identify training objectives Understand the elements of adult learning Develop effective training sessions Foster a culture of continued learning

4. © Business & Legal Reports, Inc. 0912 Look at current training Analyze accidents and inefficiencies New regulations or policies Other needs Look at current training Analyze accidents and inefficiencies New regulations or policies Other needs Assess Training Needs

5. © Business & Legal Reports, Inc. 0912 Web of Decision Making Which needs are priorities? Is training necessary? What are the training objectives?

6. © Business & Legal Reports, Inc. 0912 Set Priorities Fatal or serious hazards Major environmental impacts Recurring accidents or injuries Foundational training areas

7. © Business & Legal Reports, Inc. 0912 Training: Not Always the Answer! Change in equipment Install engineering controls Change in procedure Change in supervision

8. © Business & Legal Reports, Inc. 0912 Identify Objectives Understand concepts Perform procedures or job tasks Comply with laws and regulations

9. © Business & Legal Reports, Inc. 0912 “At the end of this training session, trainees will be able to …” A Format for Objectives… “The main objectives of our training program are…”

10. © Business & Legal Reports, Inc. 0912 Four Elements of Adult Learning Reinforcement Transference Retention Motivation

11. © Business & Legal Reports, Inc. 0912 Motivation Learning must matter!

12. © Business & Legal Reports, Inc. 0912 Reinforcement Adult learners respond well to reinforcement

13. © Business & Legal Reports, Inc. 0912 Retention Without retention, learning evaporates

14. © Business & Legal Reports, Inc. 0912 Transference Let trainees show what they’ve learned

15. © Business & Legal Reports, Inc. 0912 Exercise What are the four elements of adult learning?

16. © Business & Legal Reports, Inc. 0912 Questions? Setting objectives Qualities of adult learners

17. © Business & Legal Reports, Inc. 0912 Treat Adults as Adults Be organized and prepared Set the right tone Make learning relevant Focus on the “why” Encourage participation Listen and assess

18. © Business & Legal Reports, Inc. 0912 Developing Training Sessions List the objectives Plan the session Gather the materials Deliver the session Evaluate the learning Assess the session Follow up

19. © Business & Legal Reports, Inc. 0912 Have a hook List your objectives Build understanding Evaluate the learning Organize the Session

20. © Business & Legal Reports, Inc. 0912 Pacing Break material into “chunks” Give the most important content the most time Too much content is as bad as too little © Business & Legal Reports, Inc. 0912

21. Delivery Methods Presentation Video CBT Hands-on

22. © Business & Legal Reports, Inc. 0912 Invite Participation Questions Demonstration Discussion

23. © Business & Legal Reports, Inc. 0912 Ask Questions Don’t assume understanding Ask open-ended questions for deeper learning

24. © Business & Legal Reports, Inc. 0912 Lead the Discussion © Business & Legal Reports, Inc. 0912

25. Smooth Sailing Allow for multiple viewpoints Strive toward consensus “Re-view” your objectives Rely on “why” © Business & Legal Reports, Inc. 0912

26. Evaluation Quizzes Tests Exercises © Business & Legal Reports, Inc. 0912

27. Proficiency Demonstrations Show what you know!

28. © Business & Legal Reports, Inc. 0912 Assessment Gathering input to improve the session

29. © Business & Legal Reports, Inc. 0912 Follow-Up Check for relapses Work with supervisors Build on training

30. © Business & Legal Reports, Inc. 0912 Creating a Learning Culture Policy development and implementation Regulatory changes Career advancement Everyday work Training integrated with: © Business & Legal Reports, Inc. 0912

31. The Trainer Looks for opportunities Takes training seriously Shares the responsibility Gets others involved

32. © Business & Legal Reports, Inc. 0912 Encourage ripnticotaiap List vibstejoce Build stignunaudder Break material into skuchn Ask stonqiseu Lead the scundsiios Exercise— Unscramble the Words understanding chunks questions discussion participation objectives To make training successful, you should:

33. © Business & Legal Reports, Inc. 0912 Questions or Comments? Be sure you understand: How to develop a training session Delivery methods and techniques The importance of evaluation and assessment How to create a learning culture

34. © Business & Legal Reports, Inc. 0912 How Did it Go? Are you able to: Assess training needs Identify training objectives Understand the elements of adult learning Develop effective training sessions Foster a culture of continued learning