1. People With Disabilities
Best Practices for
People With Disabilities
Luke Visconti
Chief Executive Officer
(973)

2. Managing Diversity
When someone joins my group, I don't want an attitude that says 'I am different and special - give me extra help to fit in' - I want an engineer that says 'how can I do my job the best and work with the team equally.'  

3. Ernst & Young Business Risk Report 2010
1. Regulation and compliance (2)
4. Managing talent (7)
5. Emerging markets (12)
11. Inability to innovate
13. Emerging technologies
25. Shifting demographics
(2009 risk ranking)

4. Stages of Diversity Management
Workforce Focused
Marketplace Focused
Out-thinking Competition
Stage 3
Stage 4
Stage 1
Stage 2
Danger of raising expectations with no corresponding gains in perceived opportunity
High-level and high-potential regrettable loss
Increasing difficulty in recruiting
Firm diversity plan with actions, objectives and milestones
Gains in workforce diversity
Structured ERGs and mentoring
Decrease in potential liabilities
Denial of opportunity to Stage 1 competitors
Cutting-edge diversity management, accountability and results
Utilization of resulting corporate cultural competency to understand market
Increasing quality of revenue stream
Outpacing competitors
Leveraging internal and external stakeholders to innovate.
Thought leadership

5. Innovation and Diversity
University of Chicago professor Ron Burt (graph, left)
James Surowiecki, FEI Speech, 2010:
Innovations emerge best from communities rather than the mythical lone inventor.
Random group may have lower average IQs than best-of-best group. But diversity gives random group higher collective intelligence.
People *will* make mistakes in judgment. Key is to get crowd to make mistakes on different areas, not same way.
Quality of Idea
Better
Worse
Diversity In an Employee’s Relationships
More
Less

6. National Employment Gap for PWD
70% of corporations polled have diversity policies/programs in place
2/3 of these include disability as a component
Only 18% of companies offer an education program aimed at integrating PWD into the workplace
Source: The 2010 Survey of Employment of Americans with Disabilities (sponsored by the Kessler Foundation and the National Organization on Disability)

7. DiversityInc Top 50 Bridging the Gap

8. People With Disabilities Resource Groups8
Have a Resource Group For People With Disabilities

9. Generational Employee-Resource Groups9
Have a Generational ERG

10. Inclusive Practices

11. Best Practices
IBM – Accessibility & Disability Central – web-based application that helps identify accommodation needs (such as computer-screen readers and live captioning for teleconferences) and accommodation options and sources
E&Y – disability-awareness training, which includes awareness quizzes; creates yearly poster to raise awareness for National Employment Awareness Month
Aetna – onsite fitness center, physical therapy, a pharmacy, an employee-assistance program and massage services

12. DiversityInc Top 10 Companies for People with Disabilities
IBM Corporation
KPMG LLP
Kaiser Permanente
Aetna Inc.
Ernst & Young, LLP.
The Procter & Gamble Company
Merck
Deloitte
Sodexo
Starwood Hotels & Resorts Worldwide, Inc.