1. November 10, 2010 Washington, D.C.

2. Agenda Secure Component tool Secure Component tool Contacts and Messaging Contacts and Messaging Workspaces Workspaces Hypothetical Case Hypothetical Case

3. Communication (Instant Messaging) Information Sharing (Workspaces) Coordination Groupware Common Goals and Objectives What is Groupware?

4. Security (Encryption) Communication (Instant Messaging) Information (Workspaces) Coordination Groupware Secure Groupware Common Goals and Objectives

5. E-mail Message is not encrypted Message can be intercepted Message can be altered Message is not confidential Internet Attached documents are not encrypted Both message and attachments can be intercepted Both message and attachments can be altered Both message and attachments are not confidential E-mail vs. Secure Groupware

6. Message remains encrypted when stored in the hard drive and while in transit Internet Message is encrypted all the time Message can not be deciphered Message can not be altered E-mail vs. Secure Groupware If user is behind a off-line, OAS servers are used Authenticity, Integrity and Availability

7. Initial Considerations Facilitate communications among points of contact on Mutual Legal Assistance. Facilitate communications among points of contact on Mutual Legal Assistance. Confidentiality of the information: Confidentiality of the information: No central database No central database No OAS Member State has control over the application No OAS Member State has control over the application SG/OAS has no access to the information shared by the participants SG/OAS has no access to the information shared by the participants Decision in 2003: Groove Networks Groove Networks

8. Evolution of the Plataform 2003 – Implementation of Groove Networks 2005 – Microsoft acquires Groove Networks 2007 – Microsoft integrates Groove to Office 2007 2010 – Microsoft SharePoint Workspace 2010 Integration with content management platform

9. 2007- OAS/Microsoft agreement 2007 version available in: EnglishSpanishFrenchPortuguese Technology upgrade: Evolution of the Plataform

10. New platform only works in 64-bit platforms New platform only works in 64-bit platforms 32 Migration to new 64-bit servers required Migration to new 64-bit servers required Upgrade Windows 2000 to Windows 2003 64-bit Upgrade Windows 2000 to Windows 2003 64-bit Technology Upgrade The SG/OAS has upgraded the current platform to its latest version

11. ManagementServer Management Server Relay Server Groove 3.1 Windows 2000 32-bit 32-bit Storage Area Network Windows 2003 64-bit 64-bit 64-bit Office Groove 2007 Relay Servers ManagementServer Management Server Technology Upgrade

12. Components of Groove within the OAS Infrastructure Microsoft Office Groove 2007 GrooveUsersGrooveUsers Public and Private components

13. Security Authenticity, Integrity and availability of the information contained in the local hard drive and while in transit Authenticity: information is only available to the intended recipient Integrity: information is never altered or modified Availability: information is always available and ready to be used when desired Use of Certificate Authority (CA) and Public Key Infrastructure (PKI) High encryption standards used

14. Secure Communications System Definition: It is a software that allows groups of geographically separated individuals to work together securely over public networks such as the Internet. Security is always enabled and it is not optional.

15. Secure Communications System Features Efficient use of the Network – Bandwidth optimization Synchronization – can be used off-line Security is always enabled Data encryption – local and while in transit Compatibility with MS Office applications User awareness Alerts Users decide who they share information with Easy to use

16. Launchbar Contacts panel Contacts panel Workspaces Workspaces Common tasks Common tasks

17. Status Indicators Active Active Online Online Online – No Activity Online – No Activity Offline Offline New Content New Content

18. Alerts Notifications of status change, content updates and user presence ContactsWorkspacesContent

19. Contacts Panel The contact panel shows the list of every participant added. This panel is different from the contact panel that appears in the Workspaces Options in the contacts panel: Adding contacts using the Search functionality Deleting contacts Show contacts status

20. Messaging Messages can be sent to an individual or a group Messages can contain text, pictures, documents or audio Messages are sent immediately if the receiver is online. If the receiver is offline, the message is held until he/she reconnects Large files should be shared creating a Workspace Message History

21. The message history maintains a list of sent and received messages

22. Workspace Definition A workspace is a place for information sharing among individuals with common goals and objectives A workspace is a place for information sharing among individuals with common goals and objectives

23. Workspace Definition The information within a Workspace is highly dynamic The information within a Workspace is highly dynamic The information is synchronized instantaneously with the online members of the Workspace The information is synchronized instantaneously with the online members of the Workspace Any change in the Workspace is synchronized with offline users as soon as they reconnect Any change in the Workspace is synchronized with offline users as soon as they reconnect Only Workspace members can access the information shared in that Workspace Only Workspace members can access the information shared in that Workspace

24. Workspace Elements Files panel Workspace members Chat for EVERY member of the Workspace Common tasks Folders panel Message history Files panel Workspace members Chat for EVERY member of the Workspace Common tasks Folders panel Message history

25. Workspace Contacts Allows to choose who to share the information with Allows to choose who to share the information with Allows sending messages to Workspace members Allows sending messages to Workspace members Allows to Chat with EVERY member of the Workspace Allows to Chat with EVERY member of the Workspace Allows sharing Word documents, presentations, pictures or any other file type Allows sharing Word documents, presentations, pictures or any other file type

26. User Roles User Roles Manager – changes roles and rights Manager – changes roles and rights Participant – adds documents and invites contacts Participant – adds documents and invites contacts Guest – read only Guest – read only Folder permissions configuration Folder permissions configuration Features in a Workspace

28. Hypothetical Case

29. November 10, 2010 Washington, D.C.

30. Encryption Algorithms RSA 2048-bits ElGamal 1536-bits MARC4 192-bits ESIGN 1536-bits AES 192-bits MARC4 256-bits AES 256-bits IdentityIdentity MessagesMessages WorkspacesWorkspaces Hard Disc Management Server Relay Server FeatureAlgorithm

31. Security

32. On-line Course “E-Learning” platform MS Office Groove 2007 Available in English and Spanish