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Total Service Support WHO YOU GONNA CALL?. Total Service Support PHONE NUMBERS l 1-800-263-3526 ACDelco Service Centre. Call this # for enquiries regarding.

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Presentation on theme: "Total Service Support WHO YOU GONNA CALL?. Total Service Support PHONE NUMBERS l 1-800-263-3526 ACDelco Service Centre. Call this # for enquiries regarding."— Presentation transcript:

1 Total Service Support WHO YOU GONNA CALL?

2 Total Service Support PHONE NUMBERS l 1-800-263-3526 ACDelco Service Centre. Call this # for enquiries regarding marketing, promotions and general info. l 1-800-461-8606 ACDelco Training Centre. Scheduling for hands on training, CFC/ODP certification courses and infoXchange. l 1-800-929-0125 ACDelco Technical Assistance Centre. Dominic and crew – “The Think Tank”.

3 Total Service Support TSS Enhanced Levels for 2006 2006 ANNUAL ACDelco PURCHASE LEVEL $ EY % ADDITIONAL BENEFITS $8,000 - $17,999 1.0% See Tier 1 benefits $18,000 - $35,999 1.5% See Tier 2 benefits $36,000 - $47,999 2.5% See Tier 3 benefits $48,000 - $71,999 3.0% See Tier 4 benefits $72,000 + 4.0% See Tier 5 benefits

4 Total Service Support Tier 1 Benefits $8,000 to $17,999 (Annual Purchases) l Unlimited Training –ACDelco Info X-Change and hands-on training available to all TSS account employees l Discounted TAC line rates of $2.15 / minute l Preferred Credit Card Program l Seasonal Shop POS – Qualification l PLUS One-time benefit for new members –$50 registration fee includes 60 minutes free TAC line support ($195.00 value) –ACDelco Marketing Kit including plastic sign, filter cabinet and banners ($300.00 value ) l Access to ACDelco MechanicNet Customer Retention System Benefits (NEW) $670 in parts purchases per month 1% Exclusively Yours Points

5 Total Service Support Tier 2 Benefits $18,000 to $35,999 (Annual Purchases) All Tier 1 Benefits PLUS l ADT Services l Car Rental Discounts l ACDelco TSS Website Locator (ACDelcocanada.com) l Special Marketing Mailings (Pizza Box including Words on Wheels) l Qualification for Exclusive Marketing Promotion l Qualification to participate in Technician of the Millennium Contest $1500 in parts purchases per month 1.5% Exclusively Yours Points

6 Total Service Support Tier 3 Benefits $36,000 to $47,999 (Annual Purchases) All Tier 1 & 2 Benefits PLUS l Coop Marketing Funds l Incentive Travel Credit l GM New Vehicle Purchase Program l Illuminated Sign (Fascia) l Framed recognition for membership $3000 in parts purchases per month 2.5% Exclusively Yours Points

7 Total Service Support 2006 TRAVEL INCENTIVE l TIER 3 = $300 INCENTIVE l TIER 4 = $500 INCENTIVE l TIER 5 = $700 INCENTIVE l ALL THE ABOVE WILL RECEIVE AN ADDITIONAL $100 “MAD MONEY” CREDIT TO THEIR HOTEL ACCOUNT

8 Total Service Support 2006 Proposed Program Tier 4 Benefits $48,000 to $71,999 (Annual Purchases) All Tier 1, 2 & 3 Benefits PLUS l Midtronic Battery Tester Discount (NEW) l Bob Greenwood Management Training Discount (NEW) $4000 in parts purchases per month 3.0% Exclusively Yours Points

9 Total Service Support 2006 Proposed Program Tier 5 Benefits $72,000 Plus (Annual Purchases) All Tier 1,2,3 &4 Benefits Plus l ARS Signage / Accreditation (with qualification) including a New ARS Illuminated Sign (Fascia) (NEW) l No charge TAC line support (NEW) l Plus other benefits presently under review $6000 in parts purchases per month 4.0% Exclusively Yours Points

10 Total Service Support TSS – TOP 5 FEATURES 1. Unlimited Training 2. Moneris Solutions. 1.73% for Visa & 1.82% for MasterCard. $.10 for debit card 3. EY Points 4. Technical Assistance 5. Seasonal Promotions

11 Total Service Support YOUR INVESTMENT l $99.95 PER MONTH PLUS GST l BILLED AS TRAINING l A COMMITMENT TO PURCHASE ACDELCO PARTS


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