1. SHS Bloomington Fire, Life, Safety

2. Welcome And Thank You For Joining Our Team

3. Objective By the end of this session, you will be familiar with the Safety and Security Procedures of our Hotel. By the end of this session, you will be familiar with the Safety and Security Procedures of our Hotel.

4. OSHA-Occupational Safety and Health Administration Regulates Safety Standards in the Regulates Safety Standards in the workplace workplace Differs in each state Differs in each state Educates through outreach and Educates through outreach and training training

5. Safety Programs Lock out/Tag out Lock out/Tag out Emergency Exposure Plan Emergency Exposure Plan Safety Committee Safety Committee

6. Report Accidents Report all accidents immediately to supervisor, regardless of seriousness Report all accidents immediately to supervisor, regardless of seriousness  Medical Treatment with Drug/Blood alcohol testing testing Return to work policy Return to work policy

7. Report All Unsafe Conditions To Your Supervisor Light out in hotel and parking lot Light out in hotel and parking lot Door entrances not closing properly Door entrances not closing properly Wipe up spills immediately Wipe up spills immediately –Prevent both Guest and associate injuries Use Wet Floor Signs! Use Wet Floor Signs!

8. Unsafe Equipment Lock Out Tag Out Vacuum cleaner cord Vacuum cleaner cord Use step stools/ladders Use step stools/ladders Guard missing on food slicer Guard missing on food slicer

9. Wear Correct Personal Protective Equipment Goggles Goggles Gloves Gloves Slip resistant shoes Slip resistant shoes –No heels/dress shoes Culinary staff: cut resistant gloves Culinary staff: cut resistant gloves

10. Sanitation Keep your hands clean Keep your hands clean Report unsanitary conditions to manager Report unsanitary conditions to manager Hair cover Hair cover

11. WIPE UP SPILLS IMMEDIATELY  Prevent both guest and associate injuries  Proper floor signage

12. Safety Topics Bloodborne Pathogens Bloodborne Pathogens Chemicals In The Workplace Chemicals In The Workplace Emergency Procedures Emergency Procedures

13. Bloodborne Pathogens Inform your manager of spills of Blood and Bodily Fluids: Inform your manager of spills of Blood and Bodily Fluids: –Do not clean-up without proper equipment  Gloves, goggles, Bio-Hazard Kit  Keep others away from the area while it is getting cleaned

14. Chemicals In The Workplace Part of hotel life Part of hotel life Wear protective equipment Wear protective equipment Material Safety Data Sheets (MSDS) Material Safety Data Sheets (MSDS) Right To Know Stations with MSDS Right To Know Stations with MSDS Keep out of reach of children Keep out of reach of children Never Mix Chemicals! Never Mix Chemicals!

15. Security: Maintain a Safe and Secure Environment Everyone Is A Member of Loss Prevention Team Everyone Is A Member of Loss Prevention Team Report Any And All Incidents Immediately Report Any And All Incidents Immediately Protect Privacy of Hotel Guests Protect Privacy of Hotel Guests Report Unsafe Conditions Report Unsafe Conditions Unregistered Guests Unregistered Guests –Can I Help You? –Never let Guest into Rooms, Escort to Front Desk instead –Guest Service is the best form of Security –Safety, Security, and Service for a memorable stay

16. EMERGENCY RESPONSE TEAM Designate associates and managers Designate associates and managers Facilitates Evacuation Facilitates Evacuation

17. KNOW THE EMERGENCY LSOPS FRONT TO BACK Where do you go Where do you go What do you do What do you do Where does everyone else go Where does everyone else go What are their responsibilities What are their responsibilities What emergency services are contacted What emergency services are contacted What White Lodging personnel are contacted i.e. GM, RM, DLP, DOE, Corporate, etc. What White Lodging personnel are contacted i.e. GM, RM, DLP, DOE, Corporate, etc. Ensure everything is documented Ensure everything is documented

18. GENERAL RULES  Remain calm and in control (people are looking to you for stability)  If possible get input from other sources to assist in decisions i.e. Loss Prevention, Engineering, etc.  All emergencies and serious claims should be reported as soon as possible to the Claims

19. Emergency Procedures Emergency Response Procedures Manual located at Front Desk Emergency Response Procedures Manual located at Front Desk Use Proper Communication Use Proper Communication Emergency Procedures Emergency Procedures –Dial # –Name/Department –Nature of Emergency –Location of Emergency –Seriousness of Emergency

20. If Fire Occurs: Treat alarm as active – no such thing as false alarm Treat alarm as active – no such thing as false alarm Remember to always remain calm Remember to always remain calm Assess situation and use proper procedures Assess situation and use proper procedures –Follow procedure from previous bullet point

21. Evacuation Plan In Each Department In Each Department Speak with your Manager or Safety Representative about plan Speak with your Manager or Safety Representative about plan Know your role in an evacuation Know your role in an evacuation Follow plan designated for your area Follow plan designated for your area

22. MEDIA TV, Press media inquiries TV, Press media inquiries “I’m sorry but I’m unable to comment at this time however our (GM, RM) will be happy to get back with you as soon as we have more information”. Get names and numbers for PR Representative.“I’m sorry but I’m unable to comment at this time however our (GM, RM) will be happy to get back with you as soon as we have more information”. Get names and numbers for PR Representative.

23. Thank You!!