1. Health Occupations
Job Skills

2. Job Keeping Skills Characteristics of a good employee
Employers state deficiencies of employees
Poor grammar
Poor spelling
Poor speech & math skills
Lack of respect for work
Lack of self-initiative
Poor personal appearance
Not accepting responsibility
Excessive tardiness & poor attendance
Inability to accept criticism

3. Job Keeping Skills Use correct grammar at all times
Both written & spoken word
Ability judged based on communication
Poor grammar can indicate lack of education
Listen to how others speak
Use dictionary to check spelling
Spell check on computer

4. Job Keeping Skills Report to work on time & when scheduled
7 days a week, 365 days per year, 24 hours per day
Absence can cause major disruption to schedule
Strict rules about absenteeism

5. Job Keeping Skills Be prepared to work upon arrival
Don’t socialize, make personal phone calls, talk about personal problems, bring kids to work, work in a sloppy manner
Develop good work ethic
Observe all legal & ethical responsibilities
Follow all policies & procedures
Recognize limitations, ask for help
Be willing to learn new things
Watch & learn

6. Job Keeping Skills Practice teamwork Promote positive attitude
Be willing to work with others
Promote positive attitude
Creates good impression
Don’t concentrate on negatives only
Easy to criticize
Leads to negative attitude & poor morale
Concentrate on positive aspects
Look at rewards
Makes work more pleasant

7. Job Keeping Skills Accept responsibility for actions
Take responsibility for mistakes & report them
Correct errors
Everyone will do something wrong at some time
Honesty is essential

8. Job Keeping Skills Be willing to learn
Changes occur continuously
Staff development
New courses
Professional journals
Need good skills to keep your job
Courteous, responsible, enthusiastic, cooperative, reliable, punctual, & efficient

9. Letter of application Purpose is to obtain an interview
Must create good impression
Usually in response to job advertised
Also send resume
Letter should be in correct form
Computer printed on good quality paper
Neat, complete, done in correct form
Spelling & punctuation correct
Employer’s first impression

10. Letter of application Address letter to correct individual
Telephone agency to get info
Obtain correct spelling for name & title
If responding to box number, follow directions in advertisement
Can address letter to personnel direction or head of a particular department
Letter usually has 3 – 4 paragraphs

11. Paragraph 1
State purpose for writing & express interest in position for which you are applying
State name & date of publication if responding to advertisement
If referred by another person, give that person’s name & title

12. Paragraph 2 State why you feel you are qualified
May include why you want to work for this employer
Keep information brief because most information is included in resume

13. Paragraph 3 State that resume is included
Point out 1 or 2 important features on your resume that will attract attention
If resume not included, state that one is available upon request

14. Paragraph 4 Closes letter & request an interview
Include reference as to how employer can contact you
Include telephone number & times available
Add a thank you for considering the application

15. Resume Record of information about an individual Thorough but concise
Education, experience, abilities
Provides employer with basic information to make you appear qualified as an employee

16. Resume Computer generated or typed Format can vary Organized fashion
Good quality paper
Correct spelling & punctuation
Straight & even margins
Attractive style
Format can vary
One page sufficient for recent high school graduate

17. Parts of a Resume Personal identification Employment objective
Name, address, phone number,
Employment objective
Job desired, career goal, title for which you are applying
Educational background
Name & address of high school
Special courses or majors
List college or technical school first

18. Parts of a Resume Work or employment history Skills
Previous positions or employment
Start with most recent, work backwards
Name & address of employer, dates employed, job title, brief description of duties
Use action verbs to describe duties
Skills
Special knowledge, computer, & work skills
Specific & indicates qualifications & ability to perform job
Shows employer you are qualified if work experience is limited

19. Parts of a Resume Other activities
Organizations of which you are a member, offices held, community activities, special awards received, volunteer work, hobbies, special interests
Keep brief
Include school, church, & community
Shows well-rounded, good citizenship, leadership
Write out full name of organization instead of identifying letters

20. Parts of a Resume References Honesty
“references will be furnished on request”
Always have individual’s permission before using anyone as reference
List full name, title, address, & telephone number
Do not use relatives or high school friends
Seek professionals in your field, clergy, teachers, or other people in responsible positions
Honesty
Never give info that is a half truth
If you have A-B average, include that, otherwise omit

21. Parts of a Resume List all info before preparing your resume
Select best format
Present your info in best possible way
Use correct size envelope for letter of application & resume
Don’t fold into small sections & put in undersized envelope
May want to use 9 x 12 envelope – don’t need to fold then
Buy standard business envelopes that match paper
Computer print or type envelope correctly & neatly

22. Career passport or portfolio
Professional way to highlight knowledge, abilities, & skills
Contain following
Introductory letter – background, education, goals
Resume
Skills & competency list
Letters of recommendation
Copies of work evaluations
Documentation of mastering job-keeping skills
SCANS – Secretaries Commission on Acquiring Necessary Skills
Read, write, math, speak, listen
Thinking skills – reason, problem solving
Personal qualities – responsibility, self-initiative, honesty, etc

23. Portfolio SCANS workplace competencies
Manage resources – time, money, space
Interpersonal skills – teamwork, teaching, cultural diversity
Utilize information
Comprehend systems
Use technologies
Leadership & organizational abilities
Organize into neat binder
Use tab dividers to separate into sections
Correct grammar & punctuation

24. Job Application Used by employers to collect specific information
Vary from employer to employer
Most request similar info
Read entire form before completing it
Note areas where info is to be placed
Read instructions on completing form
May need to type or use own handwriting
May be able to scan into computer & complete there
On-line applications

25. Job Application
Make sure you have all required info before going to job interview
Employers may ask you to complete application at that time
Basic principles
Fill out item neatly & completely
Don’t leave any blanks
Put “none” or “NA” when item does not apply to you
Addresses should include zip codes
Watch spelling & punctuation

26. Principles of job applications
Type or print neatly unless applications specifies otherwise
Use black pen if printing
Take time, make sure it is legible
Do not write in spaces labeled “office use only” or “do not write below this line”
Be sure all info is correct & truthful
If references are requested, include all info – have at least 3 available
Sign your name in signature spot – remember you may be giving permission for something

27. Job Interview
Usually last step before getting or being denied position
Based on resume or application
Purposes
Person to person evaluation
Obtain additional info
See if you meet qualifications
Allows you to ask questions

28. Job Interview Careful preparation
Have all required info
Resume & application
Portfolio
Note scheduled date & time of interview
Know name of interviewer
Exact place
Dress carefully
Conservative dress
Coat & tie for males
Dresses or skirts for females
Clean & well-fitting

29. Job Interview Check entire appearance Hair Nails Clean-shaven
Conservative make-up, perfume
Teeth clean
Avoid excessive jewelry
Use good deoderant

30. Job Interview Leave early Observe following points
Arrive 5 –10 minutes early
Allow time for traffic & complications
Observe following points
Greet interviewer by name
Introduce yourself
Shake hands firmly
Smile
Remain standing until interviewer asks you to sit
Good posture
Use correct grammar, avoid slang

31. Job Interview Speak slowly & clearly Be polite Maintain eye contact
Answer all questions thoroughly, don’t go into long explanations
Don’t smoke, chew gum, eat candy during interview
Smiles but don’t laugh excessively or giggle
Be yourself
Positive attitude

32. Job Interview Listen closely to interviewer, don’t interrupt
Avoid awkward habits
Never discuss personal problems or finances
Think before you respond
Don’t immediately question about fringe benefits, salary, & insurance – usually mentioned before end of interview
Questions – ask about job description, type of uniform, potential for career growth, continuing education programs, job orientation

33. Job Interview Don’t expect definite answer at end of interview
Thank employer as you leave
Never try to extend interview
Send a follow-up note or letter after interview
Thank employer
Indicate you are still interested in position
Suggest you are available for further questions
Could be deciding factor if many equal applicants

34. Federal law
Prevents discrimination regards to age, cultural or ethnic background, marital status, parenthood, religion, race, & sex
Any questions that reflect discrimination don’t need to be answered
Employers are aware that this is illegal
You have right to refuse to answer this type of question
“I prefer not to answer that question”
“Can I ask you how this would affect the job we are discussing?”

35. Proof of eligibility to work
May need to complete an Employment Eligibility Verification Form I – 9
Shows you are legally entitled to work in U.S.
Documents that prove your identity
Birth certificates, passports, immigration cards
Photo I.d. like driver’s license
Employers must make copies of documents