1. National Club Association 1201 15 th Street NW | Suite 450 | Washington, DC 20005 Toll Free: 800-625-6221 | Fax: 202-822-9808 www.nationalclub.org NATIONAL CLUB ASSOCIATION 1201 15th Street NW | Suite 450 | Washington, DC 20005 Toll Free: 800-625-6221 | Fax: 202-822-9808 www.nationalclub.org New Club Orientation ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS

2. N ATIONAL C LUB A SSOCIATION Advocate for Clubs – actively lobbies the U.S Congress on behalf of the private club industry. Answers for Club Leaders – provides critical solutions to club leaders when they need them through educational materials and training. ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS

3. CLUB MEMBER BENEFITS ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS Club Director Reference Series NCA Website Publications and Electronic Communications Discounts on Publications Member Consultations Insurance Programs Conferences and Events National Club Association Foundation

4. C LUB D IRECTOR R EFERENCE S ERIES Free to all members ($800 value) This series of technical publications is the club industry's most trusted source for tax, privacy, legal, financial, and policy information. This extensive reference includes the following monographs: Employment Practices Liability Workers Compensation Issues Job Descriptions for Management Staff Independent Contractor Compliance Understanding the Federal Wage & Hour Laws Fitness Facility Management & Liability Capital Budgeting Guidelines Model Club Rules Model Golf Rules Model Private Club Bylaws Model Membership Admission Private Club Membership Guidelines Federal Tax Treatment of Private Clubs Model Committee Guidelines Members receive all updates to the series free of charge. Future updates will include Model Private Club Bylaws ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS

5. NCA WEBSITE NCA's Members-only section puts valuable club resources at your fingertips. Log-in information: User ID: e-mail address (all lowercase) Login: password1 Provides 24/7 access to: Club Director NCA CONNECT Club Director Reference Series NCA Special Reports Knowledge Center ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS www.nationalclub.org

6. NCA WEBSITE Spotlight on Advocacy, front and center on NCA’s home page, directs you to the current top issues facing clubs. NCA members can learn about issues facing private clubs and use our interactive online system to contact representatives to express the collective voice of the private club industry. Spotlight on Advocacy Legislative Action Center ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS

7. NCA WEBSITE Industry Links features NCA's Online Buyers Guide, with up-to-date information on trusted industry vendors prepared to address the specific needs of private clubs. Online Buyers Guide ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS

8. P UBLICATIONS & E LECTRONIC C OMMUNICATIONS Trends & Issues – NCA’s yearly signature publication Club Director – Quarterly Magazine NCA CONNECT – Electronic Newsletter NCA SmartBrief – Weekly e-digest Washington Weekly Update – Weekly update on our government relations work in Congress and federal regulatory agencies. Member Alerts - keep you up to date on key developments in legislative, legal and regulatory matters. ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS

9. PUBLICATIONS FOR SALE New club members receive a $100 credit that can be applied to a publication of their choice. NCA publishes the industry's leading books and reference materials on key areas of private club operations, governance and planning and human resources. All publications are available for purchase at discounted member-only rates. Order through the online store at www.nationalclub.org or call NCA toll free at 800-625-6221 to place an order. For added convenience, members can place an order and request a direct bill as a payment method. ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS

10. TOP SELLING PUBLICATIONS The Legal Reference Guide for Private Clubs Club Governance Guidelines: A Path to Organizational Excellence Membership Marketing Setting the Standard for Club Service Private & Tax-Exempt Status Guide to Strategic Planning Best Practices for Club Leaders Disaster Planning & Recovery ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS

11. MEMBER CONSULTATIONS NCA’s staff will search our specialized database of more than 5,000 abstracts to assist your club with any questions you may have, from privacy concerns to technology uses. NCA also offers access to our expert staff for free personal consultations to help answer questions on industry-specific laws and provide guidance to help your club with complex federal compliance issues. ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS

12. INSURANCE PROGRAMS D&O Insurance: NCA endorses Bollinger’s D&O and Fiduciary coverage for club directors and officers, to protect club assets with broad definition coverage. Initiation Fee Insurance: NCA’s endorsed program helps clubs provide financial liability coverage related to members who must relocate through Owners & Members National Insurance Services, LLC. ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS

13. CONFERENCES & EVENTS April 29-30, 2012 New York City ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS Members receive discount registration fee

14. N ATIONAL C LUB A SSOCIATION F OUNDATION National Club Association Foundation, NCA’s charitable arm, funds critical trends studies and underwrites educational programs and research to ensure a successful future for the private club industry. Analyze key trends that could shape clubs’ future success and anticipate member needs and expectations so club leaders can respond effectively. Support research and educational needs of the private club community. Develop and disseminate ideas for innovative programming to deliver value and create an overall sense of community within the club. Provide best practice examples to enhance management skills and ensure sound governance. Anticipate threats to the private club experience, whether from government intervention, legal threats or economic challenges, and determine the impact of those threats on the future success of clubs. ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS

15. QUESTIONS? ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS