2. Mastering, Improving and Managing of the Advanced Metering Infrastructure (AMI) Implementations Date: November 19, 2014 Team members: Joe Jones TECH 50800 Project Analyze Phase

3. Brief Review of Project Charter Team Members Project Stakeholders Business Case Problem Statement Project Objectives Goal Statement Project Deliverables

4. CTQ Tree(s)

7. Data Collection

8. Fishbone Analysis

11. Issue Input Variables/Steps

12. Issue Input Variables/Steps by Responsibility

13. Conclusions 86% Possible Waste Three Areas of Waste – NISC Controllable 14% of Possible Waste – Utility Partially Controllable 5% of Possible Waste – Vendor Little to No Control 67% of Possible Waste