1. Communications Management Creating HTML Emails

2. Rich Text vs. HTML

3. Presentation Is Everything! Graphics Custom colors Hyperlinks Bullets and lists Tables Style Sheets

4. Getting Started Decide which existing/new communications to send as HTML Emails Naming Convention Identify Web Links Design Mockup Code

5. Comm Mngmnt Screens Communications Management Screens – SEMS – DOC DOCP DPAR UTEC – DFS – EMLD

6. Designing for the Inbox Start in Test Know Your Audience Use White Space Control Widths Consider Disabilities Consider Technology

7. No Take-Backs Email Clients AOL Desktop 10.1Apple MailEntourage Lotus Notes 6.5Lotus Notes 7Lotus Notes 8 Outlook 2003Outlook 2007Outlook 2010 ThunderbirdWindows MailAOL Web GmailMobileMeWindows Live Hotmail Yahoo MailBlackberry BoldiPhone 2.2 Windows Mobile 5Windows Mobile 6Others

8. Coding the Email

9. HTML Opening Tags

10. UNIX Clients For UNIX clients using sendmail only 1. MIME-Version: 1.0 2. Content-Type: text/html 3. 4. 5. … #. Blank Line!!!

11. SEMS

12. DOC

13. DOCP

14. DPAR

15. UTEC

16. Inserting Fields “@” Sign Space Field Name

17. DOC

18. DFS

19. DOC

20. EMLD

21. Process

22. Error Report

23. HTML Email

24. Resources Email Validation – http://litmusapp.com/ http://litmusapp.com/ – http://www.mailchimp.com/features/power- features/inbox-inspector/ http://www.mailchimp.com/features/power- features/inbox-inspector/ HTML Email Templates – http://www.campaignmonitor.com/templates/ http://www.campaignmonitor.com/templates/ – http://themeforest.net/category/email-templates http://themeforest.net/category/email-templates Color Wheel – http://colorschemedesigner.com/ http://colorschemedesigner.com/ HTML Help and Tutorials – http://www.w3schools.com/html/default.asp http://www.w3schools.com/html/default.asp – http://www.htmlcodetutorial.com/ http://www.htmlcodetutorial.com/

25. Questions? Tammy Young tryoung@nic.edu 208-769-3379