2. Scott Schnoll Principal Technical Writer Microsoft Corporation Session Code: UNC201

3. “I need to deliver secure and compliant communications tools to support a highly distributed workforce.” - CIO/Technology Director “I need to reduce hardware costs and operational overhead.” - IT Manager, Messaging Infrastructure “Our Sales teams need to connect with the right customers and systems while on the road ” - VP of Sales Strategic Business Challenges

4. Top 4 Messaging Challenges Communication overload Globally distributed customers and partners High cost of communications Increasing security and compliance requirements

5. Optimized for Software + Services E-mail Archiving Protect Communications Advanced Security Manage Inbox Overload Enhance Voice Mail Collaborate Effectively Mailbox Resiliency Simplified Administration Deployment Flexibility Anywhere Access Flexible and Reliable Protection and Compliance Exchange Server 2010 Themes

6. Protection and Compliance Delivered in Exchange Server 2007 On-premises and hosted protection from virus and spam Compliance to corporate and government regulations Mobile device security and management policies Building on these Investments in Exchange Server 2010 E-mail archiving and more powerful retention policies Automated rights management protection of e-mail Powerful multi-mailbox search UI for eDiscovery Key Investment Area: Bring protection and compliance to the masses Achieve increased IT governance compliance with advanced tools to protect communications and manage the infrastructure

7. Personal Archive Archive in Outlook/OWA Archive Mgmt with CMDLets and EMC Move and Delete Policy Move and Delete Policies in OLK/OWA Folder/Item Level Policy Hold Policy Edited/Deleted items preserved Single Item Restore Multi-Mailbox Search CMDLet and Discovery GUI Support Role-based AccessPreservePreserve DiscoverDiscover Exchange Server 2010 introduces integrated e-mail archiving capabilities offering customers out-of-the-box tools to preserve and discover e-mail data, without changing the user or IT Pro experience Integrated Archiving and Policies

8. Personal Archive Manage Mail in an Integrated Archive While Maintaining Familiar User Experience

9. Retention and Compliance Apply Granular Per Message and Per Folder Policies as well as Hold Policy

10. Retention and Compliance Empower Compliance Officers to Conduct Multi- Mailbox Searches with Ease

11. Protect Communications Automatic Content-Based Protection: Transport Rule action to apply RMS template to e-mail or voice mail Support for scanning of attachments and searching of protected mail Internet Confidential and Do Not Forward Policies available out of box Information protection cross PC, Web, and mobile device Automatic Content-Based Protection: Transport Rule action to apply RMS template to e-mail or voice mail Support for scanning of attachments and searching of protected mail Internet Confidential and Do Not Forward Policies available out of box Information protection cross PC, Web, and mobile device Automatically Protect Messages With Centralized Rights Management Rules

12. Anywhere Access Delivered in Exchange Server 2007 Outlook-like experience on the Web, phone, and mobile device Single inbox for voice mail, e-mail, and fax Increased productivity with improved calendar experience Building on these Investments in Exchange Server 2010 Easier Inbox navigation with updated conversation view Reduce unwanted messages and non-delivery reports with MailTips Enhanced voice mail with text preview Share free/busy calendar details with external partners Key Investment Area: Best messaging experience from all access points Help manage communication overload by offering an easy to navigate, universal inbox with advanced messaging features

13. Enabling Best Access Everywhere Great Outlook mobile experience Updatable Outlook Mobile! Best-in-class Web client experience New OWA user interface Integrated IM/presence Consistent Web experience Premium support for IE, Firefox and Safari Best-in-class phone experience Call answering rules Voicemail transcription

14. Downloadable Update CAB Installs on WM 6.1+ Auto-detect at the Exchange Server Delivered over the air (OTA) Update Me! Yay!

15. Manage Inbox Overload Organize and Navigate with Ease Using Enhanced Conversation View and Filtering

16. Manage Inbox Overload Help Reduce Unnecessary and Undeliverable E-Mail Through New Sender MailTips

17. Enhanced Voice Mail Quickly Triage and Take Action on Messages with Voice Mail Preview

18. Enhanced Voice Mail Create Customized Voice Mail Menus with Personal Auto Attendant

19. Collaborate Effectively A Familiar and Rich Outlook Experience Across Clients, Devices and Platforms DesktopWebMobile

20. Collaborate Effectively Rich Mobile Messaging Experience with ‘Desktop Class’ Features and Functionality

21. Collaborate Effectively Ease Collaboration by Federating Calendar Details with External Business Partners

22. Flexible and Reliable Delivered in Exchange Server 2007 Improved Installation and deployment experience High Availability through Continuous Replication Simplified management console and command line shell Building on these Investments in Exchange Server 2010 Single platform for High Availability and Disaster Recovery Role-based Administration and User Self-Service Expanded storage hardware flexibility and choice Key investment area: large mailboxes at low cost Provide the flexibility needed to operate a scalable, high performing, and easy to administer messaging infrastructure

23. Enabling Large Mailboxes Reduce storage costs with support for SATA disks and JBOD scenarios (IO Efficiency) Reduce or eliminate backup requirements (Mailbox Resiliency) Maintain end user experience Online Mailbox Moves Fast search Outlook support of large mailbox

24. Deployment Flexibility 70% reduction in IOPS over E2K7 90% reduction in IOPS over E2K3 Smoother IO patterns Resilience against corruption Greater Range of Storage Options Through Performance Enhancements

25. Mailbox Server Mailbox Resiliency Evolution of Continuous Replication technology Easier than traditional clustering to deploy and manage Allows each database to have 16 replicated copies Capabilities of CCR and SCR combined into one platform Simplified Mailbox High Availability and Disaster Recovery with New Unified Platform DB1 DB3 DB2 DB4 DB5 Mailbox Server DB1 DB2 DB4 DB5 DB3 Mailbox Server DB1 DB2 DB4 DB5 DB3

26. Mailbox Resiliency Limit User Disruption During Mailbox Moves and Maintenance Users remain online while their mailboxes are moved between servers Sending messages Sending messages Receiving messages Receiving messages Accessing entire mailbox Accessing entire mailbox Administrators can perform migration and maintenance during regular hours

27. Simplify Administration Empower Specialist Users to Perform Specific Tasks with Role-based Administration Compliance Officer Human Resources Conduct Mailbox Searches for Legal Discovery Update Employee Info in Company Directory Help Desk Staff Manage Mailbox Quotas

28. Simplify Administration Lower Support Costs Through New User Self- Service Options

29. Summary Protection and Compliance…Exchange 2010 enables you to Take control of 100% of your e-mail data Protect data in transit and at rest Maintain or improve the user experience Anywhere Access…Exchange 2010 enables you to Manage information overload Leverage Enhanced Voice Mail Enjoy cross-platform, mobile, calendaring access Flexible and Reliable…Exchange 2010 enables you to Choose from different deployment options Expand your storage options Easily configure high availability and enable site resilience Empower your users safely

31. Win! LifeCam Show Ultra-Thin Mobile Design World-Class High Definition Optics Question: What was the codename for Exchange Server 2010? Please attend other business productivity sessions Office and SharePoint track (OFC) Unified Communications (UNC)

32. www.microsoft.com/teched Sessions On-Demand & Community http://microsoft.com/technet Resources for IT Professionals http://microsoft.com/msdn Resources for Developers www.microsoft.com/learning Microsoft Certification and Training Resources www.microsoft.com/learning Microsoft Certification & Training Resources Resources Required Slide Speakers, TechEd 2009 is not producing a DVD. Please announce that attendees can access session recordings at TechEd Online. Required Slide Speakers, TechEd 2009 is not producing a DVD. Please announce that attendees can access session recordings at TechEd Online.

33. Related Content Breakout Sessions (session codes and titles) UNC308 - Microsoft Exchange Server 2010 Architecture UNC308 - Microsoft Exchange Server 2010 Architecture UNC310 - Microsoft Exchange Server 2010 Transition and Deployment UNC310 - Microsoft Exchange Server 2010 Transition and Deployment UNC312 - Storage in Microsoft Exchange Server 2010 UNC312 - Storage in Microsoft Exchange Server 2010 UNC301 - High Availability in Microsoft Exchange Server 2010 UNC301 - High Availability in Microsoft Exchange Server 2010 UNC311 - Unified Messaging in Microsoft Exchange Server 2010 UNC311 - Unified Messaging in Microsoft Exchange Server 2010 UNC309 - Microsoft Exchange Server 2010 Management Tools UNC309 - Microsoft Exchange Server 2010 Management Tools UNC307 - Archiving and Retention in Microsoft Exchange Server 2010 UNC307 - Archiving and Retention in Microsoft Exchange Server 2010 Interactive Theater Sessions (session codes and titles) UNC12H - Microsoft Exchange Server 2010 High Availability and Storage Scenarios UNC12H - Microsoft Exchange Server 2010 High Availability and Storage Scenarios UNC13H - Microsoft Exchange Server 2010 Server Management Tools UNC13H - Microsoft Exchange Server 2010 Server Management Tools UNC14H - Microsoft Exchange Server 2010 Setup and Deployment UNC14H - Microsoft Exchange Server 2010 Setup and Deployment Whiteboard Sessions (session codes and titles) WTB304 - Designing Microsoft Exchange Server 2010 High Availability Solutions WTB304 - Designing Microsoft Exchange Server 2010 High Availability Solutions Required Slide Speakers, please list the Breakout Sessions, TLC Interactive Theaters and Labs that are related to your session. Required Slide Speakers, please list the Breakout Sessions, TLC Interactive Theaters and Labs that are related to your session.

34. Exchange Deployment Planning Services http://www.microsoft.com/licensing/software-assurance/packaged-services.aspx http://www.microsoft.com/licensing/software-assurance/packaged-services.aspx

35. Take Advantage of EDPS to get your Deployment Going Microsoft Software Assurance Benefit Structured engagement to help guide your organization through the deployment planning Review new Microsoft Exchange product features Best Practice Sharing Help to create comprehensive deployment and implementation plans 3, 5, 10, or 15—as determined by your Software Assurance coverage

36. Track Resources Exchange Server 2010 Documentation http://technet.microsoft.com/library/bb124558(EXCHG.140).aspx http://technet.microsoft.com/library/bb124558(EXCHG.140).aspx Read Exchange Team Blog Posts http://msexchangeteam.com/archive/category/11164.aspx http://msexchangeteam.com/archive/category/11164.aspx Participate in Exchange Server 2010 Forums http://social.technet.microsoft.com/Forums/en-US/exchange2010/threads http://social.technet.microsoft.com/Forums/en-US/exchange2010/threads Required Slide Track PMs will supply the content for this slide, which will be inserted during the final scrub. Required Slide Track PMs will supply the content for this slide, which will be inserted during the final scrub. Communications Server 2007 R2 Documentation http://technet.microsoft.com/en-us/library/dd440724(office.13).aspx http://technet.microsoft.com/en-us/library/dd440724(office.13).aspx Read Communications Server Team Blog Posts http://communicationsserverteam.com/ http://communicationsserverteam.com/

37. © 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. Required Slide