Presentation on theme: "(Total Quality Management)"— Presentation transcript:
1 (Total Quality Management) T Q M(Total Quality Management)For OrganisationalExcellence
2 T Q MRATIONALETotal Quality Management (TQM) is fundamental to ensurecontinous and sustainable success of any organisation. It isproven systematic approach to the planning and management ofactivities.TQM is aimed to ensure contributions of aech activity arespeared to business objectives achievement.The course will be focusing on the principals, implementationand critical success factors in deploying TQM. The techniquesand tools on managerial and practical perspective will also bediscuss.
3 T Q M CONTENTS (COURSE DURATION = 2 DAYS) DAY 1 Introduction to TQM and it’s Benefits- The emergence of business threats- The acceptance of TQM ConceptIntroduction to Quality TheoryEvaluation of Quality Management and AwardsTQM Guru’s and Their ApproachesTQM Underlying Concept- Customers focus- Continuos improvement- Employee involvement
4 T Q M CONTENTS DAY 2 Top Management Leadership - Discussion and ExercisesManagement by FactSupplier PartnershipBusiness ResultsVideo Presentation- Flight of BuffaloManaging Change Towards Excellence
5 T Q M WHO SHOULD ATTEND Managers Executives Engineers DirectorsManagersExecutivesEngineersThose who are involved in ensuring continuos qualityimprovement in an organisation
6 T Q M TRAINER PROFILE MR. IRMAN KANG Mr. Irman Kang has a Master in Business Administration from Southern Pacific University, U.S.A. He is also a certified lead auditor for ISO9001:2000 and also a certified ISO/TS 16949:2002 Organization/Supplier Auditor.Mr. Irman Kang also has a Certificate in Factory Management from Sanno Institute of Management, Japan. He also has a Certificate in Competent Toastmaster (CTM) from Toastmaster International, U.S.A. He also has a Certificate in Training (Train The Trainer) from PSMB.
7 T Q MTRAINER PROFILEMr. Irman Kang is very experience in conducting APQP, PPAP, FMEA, MSA and SPC trainings. He is also very experience in conducting Internal Quality Audit trainings and also participated in a lot of IQA audits as well as suppliers’ audits.He has also conducted numerous trainings on 5S, 7QC Tools, Lean Manufacturing, Effective Supervision, Effective Communication, Effective Presentation, Project Transfer Management, Train The Trainer and Stress Management.Mr. Irman Kang has 28 years of working experience in Quality Management Systems, Quality Assurance and Operations. Also covering a wide range of industries from semiconductors, plastics, wire harness, assembly of connectors and light emitting diodes (LEDs).