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Emotionally Intelligent Leadership 2.0 Marcy Levy Shankman, Scott J. Allen & Paige Haber-Curran November 12, 2013.

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Presentation on theme: "Emotionally Intelligent Leadership 2.0 Marcy Levy Shankman, Scott J. Allen & Paige Haber-Curran November 12, 2013."— Presentation transcript:

1 Emotionally Intelligent Leadership 2.0 Marcy Levy Shankman, Scott J. Allen & Paige Haber-Curran November 12, 2013

2 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. THE PRACTICE FIELD

3 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com.  10 Assumptions About Leadership  Emotionally Intelligent Leadership (EIL)  EIL 2.0  Frequently Asked Questions  Q & A OUR TIME TOGETHER…

4 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. Leadership is one of the most observed and least understood phenomena on earth. JAMES BURNS – LEADERSHIP

5 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com.  Leadership is Art and Science  Leadership Can Be Learned/Developed  Leadership is Available to All  Leadership Does Not Require a Title or Position  Leadership is More than the “Leader” OUR ASSUMPTIONS

6 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com.  Leadership Involves Effecting Positive Change  Leadership is an Activity  No Theory is the Best Theory  Leadership is Stressful, Difficult, even Dangerous  Leadership Requires Inner Work OUR ASSUMPTIONS

7 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. LEADERSHIP IS NOT…

8 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. Emotional intelligence, at the most general level, refers to the abilities to recognize and regulate emotions in ourselves and in others. DANIEL GOLEMAN

9 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com.  http://www.youtube.com/watch?v=xokthY5zuPU http://www.youtube.com/watch?v=xokthY5zuPU WHEN PEOPLE LACK EIL…

10 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com.  There are multiple “intelligences”  Emotions are more than feelings  Emotions are contagious  The behaviors of leaders impacts others in a positive or negative manner  With time & intentional work… EI – SOME ASSUMPTIONS

11 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. EMOTIONALLY INTELLIGENT LEADERSHIP Scholarship of Integration

12 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. The three facets of EIL are about being (consciousness of self), interacting and engaging (consciousness of others), and assessing (consciousness of context). The 19 capacities listed equip individuals with the knowledge, skills, perspectives, and attitudes to achieve desired outcomes. SELF, OTHERS & CONTEXT

13 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. Intervene Skillfully intentional acts of leadership that are carefully and collaboratively designed to positively impact an issue. Default the behaviors in which we naturally engage in many different situations that have worked for us so often in the past. INTENTIONALITY (Source: Kansas Leadership Center, 2010)

14 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. HOW ABOUT YOU? Self OthersContext

15 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. A COUPLE EXAMPLES…

16 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. Self OthersContext

17 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. The 21 capacities equip individuals with the knowledge, skills, abilities and other characteristics to achieve results. EMOTIONALLY INTELLIGENT LEADERSHIP

18 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. CONSCIOUSNESS OF SELF Self Emotional Self-Perception Emotional Self-Control Authenticity Healthy Self-Esteem Flexibility Optimism Initiative Achievement

19 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. CONSCIOUSNESS OF OTHERS Others Displaying Empathy Inspiring Others Coaching Others Capitalizing on Difference Developing Relationships Building Teams Demonstrating Citizenship Managing Conflict Facilitating Change

20 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. CONSCIOUSNESS OF CONTEXT Context Assessing the Environment Analyzing the Group

21 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. A CASE STUDY – THE CAPACITIES

22 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. THE 21 CAPACITIES

23 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. OVER USE/UNDER USE

24 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. DEVELOPING EIL Self Awareness Learning Plan Practice Space Edge Experiences Mentoring Reflection/Feedback

25 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. KNOW, SEE, PLAN, DO Model of Development

26 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. AN EXAMPLE…

27 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. KNOW, SEE, PLAN, DO Model of Evaluation

28 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. 1.The model seems complex. Is it realistic to do this much with my students? 2.How can I do more with my students? 3.Can someone really develop their emotional intelligence? 4.What empirical research has been conducted? FREQUENTLY ASKED QUESTIONS

29 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. Q & A

30 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. The Capacities Personified

31 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com.  www.eileadership.net www.eileadership.net –Case Studies –Student Podcasts –Resources on the 21 Capacities –YouTube Videos  Like us on Facebook  Student Leadership Webinar Student Leadership Webinar STAY IN TOUCH & LEARN MORE…

32 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com.  Emotionally Intelligent Leadership: A Guide for College Students Emotionally Intelligent Leadership: A Guide for College Students  Emotionally Intelligent Leadership for Students: –Student WorkbookStudent Workbook –Facilitation & Activity GuideFacilitation & Activity Guide –InventoryInventory LEARN MORE WITH EIL 2.0 (2015)

33 Emotionally Intelligent Leadership. Copyright © 2010, Marcy L. Shankman & Scott J. Allen. Published by Jossey-Bass, An Imprint of Wiley. All Rights Reserved. www.josseybass.com. Marcy Levy Shankman, Ph.D. 216- 513-5673 Shankman@mlsconsulting.com www.mlsconsulting.com Twitter: ShankmanEIL Scott J. Allen, Ph.D. 216-224-7072 sallen@jcu.edu www.eileadership.net Twitter: AllenEIL OUR CONTACT INFORMATION Paige Haber-Curran, Ph.D. 512-245-7628 ph31@txstate.edu www.paigehaber-curran.com Twitter: paigehaber

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