1. Insurance Business Assurance
Using Model Based testing Approach
Vimal Singh S V
Solution Architect
Wipro – Insurance Testing Service
Confidential © 2008 Wipro Ltd

2. Agenda 1 Wipro in Insurance Testing Service 2
Insurance Business Assurance Pack: Overview 3
Solution approach & Concept 4
Solution Implementation approach 5
Key benefits

3. Wipro – In Insurance testing Service
Claims Assurance Test Center (CAT-C)
Assurance of Business components from FNOL through Settlements for Life & Non-life accounts, across Geo’s
FNOL by leveraging Wipro Mobility Labs
Policy Administration Test Center (PAT-C)
Assurance of Business components & Functions Life & Non-life accounts, across Geo’s
Insurance Package Test Center (IPT-C)
Products: Oneshield, Guidewire, Camilion, eBaotech
POCs & Go To market strategy through alliances
Specialized
Practices
Automation
Data Centric
Supports
Flex Delivery model ( Account / ODC specific / Common)
Effective resource loading
Mainframes
Competency
Powers
ICE-T
Insurance Business Assurance Packs (Model based End-end test solution for Insurance Business)
InsRules Translator (Business rules processor for FICO Blaze advisor)
SolvCheck (Automated Solvency 2 guidelines checklist)
InsBusiness Forecaster (Simulates a live business scenarios for a Quick product assurance)
Overall Key Benefits
Pre-build test packs reduce effort & time across Test life cycle
Implementation of Flex delivery model enabled effective resource management
90% effort savings in Business rules conversion to Program logics
Ready to use test suite provides faster time to market solutions.
Application testing ensured with updated to date business process assurance
Solutions aligned to compliance norms and regulatory bodies like Solvency 2, ACORD
Cost
Time
Quality

4. Wipro – Model Based Testing Approach
UML Models
OMG Standards
Hybrid Modeling
ACORD
UML
Tool
Test Scenarios
In the user format
Easy to review
MBT Util
Java
Test Data Sheets
Created with all available fields
Cucumber
Sahi & Selenium
XMi
Output
Test Cases
Embedded with test data
Automation Framework
Supports Sahi/selenium/QTP
Benefits

5. Insurance Business Assurance Pack: Solution Overview
Business Functions
Model Based Business Assurance Pack
Reusable Test Scenarios
Policy Administration
Policy Creation
Endorsement
Underwriting for New business
Underwriting for Endorsement
Group Creation
Policy Cancellation
Policy Renewal
Policy Reinstatement
Rating
502
Claims Management
Claims Notification
Claims Assignment
Claims Negotiation
Claims Litigation
Fraud Handling
Claims Reserve
Claims Closure
Claims Settlement
Claims Re-Opening
Complaint Handling
Claims Recovery
Claims Review & Quantification
358
Sales & Distribution
Quotation for New Business
Agent Portal Maintenance, Incentive Management, 3rd Party Administration
Policy Creation by Agent/Broker
430
Billing & Documentation
Account Management
Allocation & Reconciliation
Billing Process
Collection
Debt Management
Dispute Management etc
590
Total Test Scenarios
1880
Insurance Business Assurance Packs is a collection of Generic Test Packs built from the standard Business Process practiced in the Insurance Domain spanning across different Insurance Line of Business(Life & Non-life) covering all the major business functions(Claims, Policy Administration and Sales & Distribution) using Model Based Testing Approach.

6. Solution end-to-end approach
Any UML modeling tool.
Compliance to OMG standards.
Achieved by hybrid modeling.
Models are exported to xmi 2.1
UML Model
Business Process Flow
Reference
Models are exported to xmi 2.1
Exported XMI files are feed to MBT Server (In-house utility)
XMI
Analysis and understanding of Business process flow
Gathering business knowledge from Business Analysts
Gathering domain knowledge from Domain experts
Deliverables
In- House Utility
MBT Server
- Test Scenarios
- Test Cases
- Test Data sheet
- Automation Framework
Test data sheet
Test Case in PDF
Test scenario in xls
Feed-backs
Gap analysis using PUGH Matrix
PUGH Matrix
GAP Analysis
Output

7. Solution implementation Approach
Analysis of application (Business & functional flow)
Identifying the generic models associated
PUGH matrix for GAP analysis
Customized models are exported to xmi 2.1
xmi is uploaded to MBT utility
MBT utility parse the xmi and generates test deliverables
Generic
Domain & Test Packs
Claims Notification (FNOL)
Claims Assignment
Claims Negotiation
Claims Fraud Handling
Claims Litigation
Claims Reserve
Claims Closure
Claims Re-Opening
Complaint Handling
Claims Review & Quantification
Claims Recovery
Customization
20-30%
Customized
Test Suite
Claims Notification
Claims Closure
Claims Re-Opening
Deliverables
MBT Deliverables
-Test Scenarios
Test Scripts
Test Data Sheets
-Automation Framework
Generic models customized
Step by step detailed description updated for Ins application
All field are covered with parameters for easy test data management
Scenarios are automated with selenium

8. Key Benefits & Highlights
Description
Serves as use case document
The models created for Policy Management, Claims management, S & D, Billing, documentation can be used as a business use case document for all future reference of app.
Quick Induction for new joiners
The models and the test scenarios documents can be used as a knowledge repository to train any new joiners into the team.
These models will guide a resource to understand the business & functional flow of Standard business process in Insurance domain.
Easy to understand since the documents are in pictorial representation.
Optimized
end-to-end coverage
The model provides optimized coverage with complete end-to-end test scenarios,.
The test scripts can be easily optimized with the help of Wipro’s Test Suite optimizer, since the test data templates are created supporting Wipro’s Test Suite optimizer format.
Easy Change management
If there are frequent change requests/bug fixes with releases per month., then the effort taken to search, identify and update the test suite with the new requirement for a minor change will be at least 8PH
But the same can be done, just by changing the description of 1 or more operations in the model and that creates the required updated test deliverables at very lesser time.
Complete test deliverables
Complete set of test deliverables required to perform the testing of claims in is available.
Manual Test Scenarios which are created can be used by the leads to make quick reviews on the flow of process
Manual Test scripts are created with detailed description and Test data fabricated to the scripts for any manual tester to do the testing in ease.

9. Snapshots – Matrix, Model, Utility & Reports
Pre-Analysis Report
Test Case in PDF
UML Model
In- House Utility
MBT Server
Gap analysis using PUGH Matrix
Business Process Flow

10. Thank You Vimal Singh S V Solution Architect
Our Other Solutions
Insurance Business Assurance Packs:
Model based testing solution for End-to-end test automation.
SolvCheck:
A solvency II compliance validator Checklist
InsRules Translator:
Automatic conversion of simple English business rules to executable program logics
InsBusiness Forecaster:
Generate reports that supports Product evaluation, revenue prediction and testing impacts
InsMobi Lab:
An One-stop solution for all insurance mobility testing needs powered by Wipro E-Mobility team. Independent of any platforms & devices