1. Compendium of Best Practices and Benefits of National Logistics Associations in Selected APEC Economies Second Workshop, Shangri-La Hotel Bangkok, 27 February – 2 March 2012 Quek Keng Liang Singapore Logistics Association

2. Compendium of Best Practices and Benefits of National Logistics Associations Purpose of Presentation Objective: To share 1.initiatives conceptualised 2.transcribed into work programmes 3.how these collective efforts 1.level up the logistics industry and 2.enhance the role of SLA. Bangkok Workshop, 27 February-2 March 2012 No. 2

3. Compendium of Best Practices and Benefits of National Logistics Associations Purpose of Presentation Our case study topics centre on: Industry Collaboration, Advocacy and Promotion Skills & Workforce Development Bangkok Workshop, 27 February-2 March 2012 No. 3

4. Compendium of Best Practices and Benefits of National Logistics Associations Strategy Bangkok Workshop, 27 February-2 March 2012 No. 4 UnifiedIndustryVoiceUnifiedIndustryVoice Vision Vision To represent Singapore Logistics Mission Mission To promote professionalism and excellence of logistics industry ResourceDevelopmentResourceDevelopmentGreaterRecognitionGreaterRecognition

5. Compendium of Best Practices and Benefits of National Logistics Associations Background – Project Bangkok Workshop, 27 February-2 March 2012 No. 5 Raise Profile of Logistics Industry Position and Project Singapore Logistics as a Distinctive Brand Develop Avenues in Attracting, Nurturing & Retaining Industry Talents

6. Compendium of Best Practices and Benefits of National Logistics Associations Bangkok Workshop, 27 February-2 March 2012 No. 6 Description of Initiative / Project Industry Branding Industry Co-Branding A Moving Story A Moving Tribute Industry Profiling Skills Workforce Development BSc in Logistics & Supply Chain Scholarship Resource & Competence Development The Logistics Academy Skills & Workforce Development

7. Compendium of Best Practices and Benefits of National Logistics Associations Bangkok Workshop, 27 February-2 March 2012 No. 7 Description of Initiative / Project Industry Branding Industry Co-Branding A Moving Story A Moving Tribute Industry Profiling

8. Compendium of Best Practices and Benefits of National Logistics Associations Bangkok Workshop, 27 February-2 March 2012 No. 8 Description of Initiative / Project Raise Industry Profile Industry Profiling Correct Perception of the Logistics Industry Under-Communicated, Under-Valued and Under-Leveraged: Labour  Intelligent Career Professional Hardware  Software Delivery  Value Proposition Nodular  Integral to Everyday Life Industry  Distinctive Brand

9. Compendium of Best Practices and Benefits of National Logistics Associations Bangkok Workshop, 27 February-2 March 2012 No. 9 Outcomes from the Initiatives / Project We Can Movement Launched on 6 Sep 2010 Strong Support from Key Industry Stakeholders Co-Branding by Logistics Companies Branding and Co-Branding Industry Profiling

10. Compendium of Best Practices and Benefits of National Logistics Associations Bangkok Workshop, 27 February-2 March 2012 No. 10 Outcomes of the Initiatives / Project www.sla.org.sg Industry Profiling 4 Episodes by Channel NewsAsia (15 Feb - 10 Mar 2011) Showcasing Singapore Logistics Capabilities: -Consumer- Infrastructure -Entertainment- Specialised Logistics Viewership (Source: Kantar Media) -214,000 (a base of 4,178,000 people aged 15 and above) -41,000 (a base of 961,000 PMEB in Singapore)

11. Compendium of Best Practices and Benefits of National Logistics Associations Bangkok Workshop, 27 February-2 March 2012 No. 11 Outcomes from the Initiatives / Project A Moving Tribute Industry Profiling In Celebration of the Men and Women Who Made Everything Possible Trade Fairs & Road Shows

12. Compendium of Best Practices and Benefits of National Logistics Associations Bangkok Workshop, 27 February-2 March 2012 No. 12 Description of the Initiative / Project BSc in Logistics & Supply Chain Scholarship Resource & Competence Development The Logistics Academy Skills & Workforce Development

13. Compendium of Best Practices and Benefits of National Logistics Associations Bangkok Workshop, 27 February-2 March 2012 No. 13 A Degree Program Jointly Developed by SIM University & SLA Memorandum of Understanding – 28 Oct 2008 First Cohort of 100 Graduating - July 2012 Outcomes from the Initiatives / Project BSc in Logistics & Supply Chain Skills & Workforce Development

14. Compendium of Best Practices and Benefits of National Logistics Associations Bangkok Workshop, 27 February-2 March 2012 No. 14 SLA Scholarships - Groom and Retain Talents 18 Scholars from SLA Members Embarked on Degree Programmes in Logistics & Supply Chain Management Outcomes from the Initiatives / Project SLA Scholarship Skills & Workforce Development

15. Compendium of Best Practices and Benefits of National Logistics Associations Bangkok Workshop, 27 February-2 March 2012 No. 15 To Provide Useful Reference Guides on Industry Practices. 7 Titles Outcomes from the Initiatives / Project Resource & Competence Development Skills & Workforce Development

16. Compendium of Best Practices and Benefits of National Logistics Associations Bangkok Workshop, 27 February-2 March 2012 No. 16 A Training Academy Under the Aegis of SLA Vision - To enhance professionalism, skills and knowledge of supply chain & logistics Mission - To be a centre of excellence for the continuous development of supply chain and logistics profession Outcomes from the Initiatives / Project

17. Compendium of Best Practices and Benefits of National Logistics Associations Bangkok Workshop, 27 February-2 March 2012 No. 17 Outcomes from the Initiatives / Project The Logistics Academy Skills & Workforce Development

18. Compendium of Best Practices and Benefits of National Logistics Associations Bangkok Workshop, 27 February-2 March 2012 No. 18 Outcomes from the Initiatives / Project Training Road Map Skills & Workforce Development Diploma in International Freight Management or Diploma in Integrated Logistics Management Diploma in International Freight Management or Diploma in Integrated Logistics Management Advanced Diploma in Supply Chain Management Advanced Diploma in Supply Chain Management FIATA Diploma in Freight Forwarding (by vocational training & exam) FIATA Diploma in Freight Forwarding (by vocational training & exam) Australian Maritime College, Tasmania Bachelor of Business (Maritime & Logistics Mgt). Australian Maritime College, Tasmania Bachelor of Business (Maritime & Logistics Mgt). UniSIM, Singapore BSc in Logistics & Supply Chain Management jointly developed with SLA UniSIM, Singapore BSc in Logistics & Supply Chain Management jointly developed with SLA Lincoln University, NZ Bachelor of Commerce (Transport & Logistics) Lincoln University, NZ Bachelor of Commerce (Transport & Logistics)

19. Compendium of Best Practices and Benefits of National Logistics Associations Bangkok Workshop, 27 February-2 March 2012 No. 19 Outcomes from the Initiatives / Project Continuous Learning Skills & Workforce Development Safety, Security & Health Certificate in Applying IMDG Code (endorsed by MPA) Security & Safety for Freight Logistics Fundmentals in Chemical Logistics Management IT Applications in Logistics How to Leverage MS-Excel in Logistics MOM Accredited Course Logistics & Transport Safety Orientation Insurance & Liabilities Standard Trading Conditions

20. Compendium of Best Practices and Benefits of National Logistics Associations Bangkok Workshop, 27 February-2 March 2012 No. 20 Outcomes from the Initiatives / Project Continuous Learning Skills & Workforce Development Logistics Business Processes Delivering Superior Customer Service Int’l Trade & Effective Handling/Processing of Letter of Credit Managing Challenges on Airfreight Forwarding Seafreight Forwarding Operations Managing Warehouse Operations Lean Six-Sigma in Logistics I & II Certificate in Cold Chain Management (Pharmaceuticals) New

21. Compendium of Best Practices and Benefits of National Logistics Associations Bangkok Workshop, 27 February-2 March 2012 No. 21 Outcomes from the Initiatives / Project Workforce Skills Qualifications Skills & Workforce Development Apply Teamwork in Workplace Investigate WSH Incidents Hazard Identification & Risk Control

22. Compendium of Best Practices and Benefits of National Logistics Associations Internal Operations that contributed / Created this Outcome Like-Minded Members in the Management of SLA Proactively Create Platforms for Consultation Active Engagement Logistics Companies & Professionals Institutions & Academia Industry Organisations & Partners Government Agencies International Organisations & Businesses Bangkok Workshop, 27 February-2 March 2012 No. 22

23. Compendium of Best Practices and Benefits of National Logistics Associations Economic Context Bangkok Workshop, 27 February-2 March 2012 No. 23 Industry Branding  A Moving Story Industry Co-Branding  A Moving Tribute Industry Profiling LEAD  Local Enterprise & Association Development Programme Jointly Managed by SPRING and International Enterprise (IE) Singapore SLA Take the Lead in Industry Development and Drive Initiatives to Improve the Overall Capabilities of SMEs

24. Compendium of Best Practices and Benefits of National Logistics Associations Economic Context Bangkok Workshop, 27 February-2 March 2012 No. 24 BSc in Logistics & Supply Chain Scholarship Resource & Competence Development The Logistics Academy (TLA) Skills & Workforce Development Skills Upgrading to Enhance Productivity Create Opportunity for First Degree Graduates SDF  Skills Development Fund TLA Certified as Private Education Institute by Council of Private Education

25. Compendium of Best Practices and Benefits of National Logistics Associations Bangkok Workshop, 27 February-2 March 2012 No. 25 Challenges Constraints in Resources:  People  Funds  Time Project Leaders are Volunteers Full Employment and High Staff Turnover Slow Response of Government in Work Programme Endorsement and Fund Disbursements

26. Compendium of Best Practices and Benefits of National Logistics Associations Bangkok Workshop, 27 February-2 March 2012 No. 26 Benefits Increased Membership by 25%:  371 in as at 30 Sep 2007  464 as at 31 Dec 2011 Increased Training Participation:  1,244 Placements in 2008  1,712 Placements in 2009  1,744 Placements in 2010  1,??? Placements in 2011 5 of 6 Polytechnics and the Institute of Technical Education Joined as Members Placement NumbersYear 12442008 17122009 17442010 19152011

27. Compendium of Best Practices and Benefits of National Logistics Associations Bangkok Workshop, 27 February-2 March 2012 No. 27 Greater industry standings

28. Compendium of Best Practices and Benefits of National Logistics Associations Bangkok Workshop, 27 February-2 March 2012 No. 28 Success Stories Greater Recognition of the Role Played by SLA Extrinsic Assessment (out of total score 5.00) by Frost & Sullivan, Commissioned by SPRING - :  4.33 for Representation  4.58 for Industry Standing  4.07 for Fostering Industry Development  4.24 for Improving Industry’s Standing and Image  4.92 for Improving Firm’s Own Standing and Image by Being a Member of SLA

29. Compendium of Best Practices and Benefits of National Logistics Associations Bangkok Workshop, 27 February-2 March 2012 No. 29 Lessons Learned Pace Out Work Programmes Plan Contingencies Alongside Resource Constraints Government Support and Funding are Critical for Industry Initiatives as SLA is a Not for Profit Organisation

30. Compendium of Best Practices and Benefits of National Logistics Associations Bangkok Workshop, 27 February-2 March 2012 No. 30 Next Steps Ride on the Success Stories Continuous Engagement with Industry Stakeholders Work on Other Areas to Enhance Capability and Productivity Talent Generation and Retention

31. Compendium of Best Practices and Benefits of National Logistics Associations Conclusion SEE YOU IN SINGAPORE OCTOBER 2013 Bangkok Workshop, 27 February-2 March 2012 No. 31