1. The G3ict – ITU Toolkit for Policy Makers on e-Accessibility & Service Needs for Persons with Disabilities By Axel Leblois Executive Director, G3ict ITU Workshop on Accessibility October 13-14-15, Bamako, Mali

2. Slide 2 AgendaAgenda  Objectives of the e-Accessibility Toolkit  How the Toolkit was developed  Main features and example of resources available  The Self-assessment Framework and Index 13 -15 October 2009 Incheon, Republic of Korea

3. Slide 3 e-Accessibility Toolkit for Policy Makers - Objectives  Provide resources to facilitate the implementation of the ICT accessibility agenda of the CRPD at national level:  Global repository of good practices  Technical and standardization references  Policy making tools  Knowledge base for capacity building programs serving Regulators, Government Agencies, Disabled Persons Organizations and Civil Society

4. Slide 4 Toolkit Features  Delivered on-line  Designed with requirements of policy makers at its centre  Global collaborative effort  Does not “re-invent the wheel” but relies on best available resources  Ability for users to suggest additions and modifications to the Toolkit Editors

5. Slide 5 Toolkit Editorial Committee  Dónal Rice NDA/CEUD, NUI-Galway (Editorial Coordinator)  Asenath Mpatwa, ITU-D  Ambassador Luis Gallegos, G3ict  Axel Leblois, G3ict  Clara Luz Alvarez  Tamas Babinszki, Even Grounds  Kevin Carey, RNIB/World Blind Union  Anne-Rivers Forcke, IBM Corporation  Rune Halvorsen, NOVA  Inmaculada Placienca Porrero, European Commission  Felicity Rawlins, IBM Corporation  Andrea Saks, ITU  Licia Sbattella, Politecnico di Milano  Susan Schorr, ITU  James Thurston, Microsoft  Bob English, TecAccess

6. Slide 6 ContributorsContributors J. E. Baker, L. McArthur, J. Silva, Jutta Treviranus, Adaptive Technology Resource Centre, University of Toronto David Baylor, WBU Hardik Bhatt and Karen Tamley, City of Chicago Fernando Botelho, Literacy Bridge & Mais Diferenças Gerald Craddock, NDA/CEUD, Ireland Bob English, TecAccess Jonathan Freeman, WGBH Angela Garabagiu, Council of Europe Larry Goldberg, WGBH Bill Joley, International Center for Disability Resources on the Internet (ICDRI) Mike Jones, Wireless RERC, Georgia Institute of Technology Hiroshi Kawamura, DAISY Consortium Ben Lippincott, Wireless RERC, Georgia Institute of Technology Mike Paciello, The Paciello Group Helen Petrie, University of York David Sloan, University of Dundee Mike Starling, WBU Karen Tamley, City of Chicago Gregg Vanderheiden, University of Winsconsin-Madison Carlos Velasco, Fraunhofer Institute for Applied Information Technologies (FIT) Cynthia Waddell, International Center for Disability Resources on the Internet (ICDRI) Chuck Wilsker, Telework Coalition Gottfried Zimmermann, Access Technologies

7. Slide 7 (UNDER CONSTRUCTION UNTIL DECEMBER 2009) Web site: www.e-accessibilitytoolkit.org

9. Slide 9

10. Slide 10

11. Slide 11 Example: Television Overview

12. Slide 12 Example: Television Accessibility Resources  Closed captioning, sub-titling and sign language —Definitions / process —Features most desired by persons with disabilities —Applicable standards —Sample of regulationsDefinitions / processFeatures most desired by persons with disabilitiesApplicable standardsSample of regulations  Video Description Services —Definitions / process —Features most desired by persons with disabilities —Applicable standards —Sample of regulationsDefinitions / processFeatures most desired by persons with disabilitiesApplicable standardsSample of regulations  Transition to Digital Television: IPTV and Convergent Media —IPTV and Web video accessibility —DTV / IPTV equipment, interface and controls —IPTV and Web video accessibility standards —Sample of regulationsIPTV and Web video accessibilityDTV / IPTV equipment, interface and controlsIPTV and Web video accessibility standardsSample of regulations

13. Slide 13 Video Description Services, Sample of regulations  U.S. Federal Communications Commission: Video Description Orders, Public Notices, Notices, Press Releases and Factsheet Summary: Fact sheets, reports and regulations from a 2000 FCC rulemaking, reversed in 2002, requiring U.S. broadcasters to describe 4 hours of programming per week. Reference: http://www.fcc.gov/cgb/dro/video-description.html Key words: Video Description; Regulations; History Target audiences: Policy makers; Broadcasters; Advocateshttp://www.fcc.gov/cgb/dro/video-description.html  House of Representatives (USA): H.R.6320 21st Century Communications and Video Accessibility Act 2008 Summary: Proposed U.S. legislation mandating accessible IPTV and internet content (captions, descriptions), and accessible menu guides and user interfaces. Reinstates overturned TV description requirements. Reference: http://www.coataccess.org/node/32 Key words: IPTV; Accessibility; Legislation Target audiences: Policy makers; Broadcasters; Advocates http://www.coataccess.org/node/32  Canadian-Radio Television and Telecommunications Commission (CRTC): Broadcasting Public Notice: CRTC 2007- 101 Summary: Canadian requirements for television program distributors (broadcast, cable, satellite) to carry video description in their signals and ensure pass through to the consumer. Reference: http://www.crtc.gc.ca/eng/archive/2007/pb2007-54.htm Key words: Video description; Regulations; Complaints Target audiences: Policy makers; Broadcasters; Advocates http://www.crtc.gc.ca/eng/archive/2007/pb2007-54.htm  Canadian Radio and Television Commission (CRTC): Access to TV for persons visual impairments Summary: Synospis of what description is, who uses it, Canadian description providers and links to regulations. Reference: http://www.crtc.gc.ca/ENG/INFO_SHT/b322.htm Key words: Video Description; Regulations Target audiences: Policy makers; Broadcasters; Advocateshttp://www.crtc.gc.ca/ENG/INFO_SHT/b322.htm 13 -15 October 2009 Incheon, Republic of Korea

14. Slide 14 Case Studies Database

15. Slide 15 Self-Assessment Framework Purpose  ICT accessibility dispositions are embedded and scattered in a large number of articles of the CRPD  Check list established to:  Review compliance  Consensus building  Prioritize action steps  Organized to help shape policy  Digital Accessibility and Inclusion Index developed from this check list to measure progress and compare countries experiences

16. Slide 16 How was the Self Assessment Framework Developed? Review of the CRPD to identify all provisions that included the terms: communications, technology, information or information services, accommodation, and access, accessible, and accessibility. 3 “legs”: 1. An exhaustive listing which included the “self-assessment” items (50 items) 2. 11 items reflecting the basic capacity of a country to implement those provisions identified in #1 3. A measurement framework (10 items) of the systemic and/or individual impact(s) of a country’s fulfillment of the ICT provisions of the CRPD Georgia: A Hub for Digital Accessibility Innovation Atlanta, Georgia, USA, 1 October 2008

17. Slide 17 Samples of Data Points – 1 st Leg: “Country Commitment”  Do the Country’s laws and/or policies affirmatively promote the provision of reasonable accommodations vis-a-vis ICT or AT in order to ensure equality for persons with disabilities?  Does Country law or policy exist which requires signage in all public buildings and facilities be posted in Braille?  Does the Country have laws, policies or programs that ensure that persons with disabilities enjoy access to television programs, films, theatre and other cultural activities, in accessible formats? Georgia: A Hub for Digital Accessibility Innovation Atlanta, Georgia, USA, 1 October 2008

18. Slide 18 Sample of Data Points – 2 nd Leg: “Country Capacity to Implement”  Is there a governmental body or department responsible for disability matters in the country?  Is there a yearly amount for the support of DPOs (disabled persons organizations) from the Country working in the field of digital access for persons with disabilities?  Are there any special items, topics in the k-12 school curricula about digital access and persons with - disabilities?  Are there any common indicators developed by the Country to evaluate the status of digital access by persons with disabilities? Georgia: A Hub for Digital Accessibility Innovation Atlanta, Georgia, USA, 1 October 2008

19. Slide 19 Sample of Data Points – 3 rd Leg: “Country Implementation and Impact” Sample of Data Points – 3 rd Leg: “Country Implementation and Impact”  Are programs in place to facilitate the usage of telephony by persons with disabilities (relay services, accessible public phones, accessible handsets etc?  Are government web sites accessible?  Are assistive technologies available to students with disabilities at major universities?  Are there accessible public electronic kiosks or ATMs deployed in the country? Georgia: A Hub for Digital Accessibility Innovation Atlanta, Georgia, USA, 1 October 2008

20. Slide 20 Consensus Building Benefits:  Opportunity to use the framework to establish a dialogue among multiple stakeholders  Ensure that everyone views the Self-assessment results in an objective and holistic perspective  Agree on strengths and areas for improvement and  Prioritize areas for improvement that will be taken into further action planning Georgia: A Hub for Digital Accessibility Innovation Atlanta, Georgia, USA, 1 October 2008

21. Slide 21 The Self-Assessment Framework: A Dashboard for Policy Makers  Analyze country commitments  Identify capacity and infrastructure for implementation  Assess country’s implementation and impact  Draw links between commitment and implementation/impact  Establish “gaps” and rank items based on feedback from disabled persons organizations and other stakeholders  Generate recommendations and action plan via consensus  Compare results with other countries with Digital Accessibility and Inclusion Index in future years Georgia: A Hub for Digital Accessibility Innovation Atlanta, Georgia, USA, 1 October 2008

22. Slide 22 Georgia: A Hub for Digital Accessibility Innovation Atlanta, Georgia, USA, 1 October 2008 The G3ict Initiative is made possible thanks to the generous support of the following organizations: INSTITUTIONAL CO-HOSTS Thank You For more information: axel_leblois@g3ict.org