1. Culture, Management, and Business Systems Chapter 5

2. Adaptation Adaptation Adaptation Imperatives Imperatives –Relationships Electives Electives –Beverages Exclusives Exclusives –Religion –Politics

3. U.S. Business Culture “Master of destiny” viewpoint “Master of destiny” viewpoint Independent enterprise for social action Independent enterprise for social action Personnel selection and promotion on merit Personnel selection and promotion on merit Decisions based on objective analysis Decisions based on objective analysis Sharing of decision-making Sharing of decision-making Constant improvement Constant improvement Competition yielding efficiency Competition yielding efficiency

4. Global Management Styles Authority & Decision-making Authority & Decision-making –Top level decision-making –Decentralized decision-making –Committee/ Group decisions Management Goals Management Goals –Security –Personal life –Affiliation and social acceptance –Power and achievement

5. Global Management Styles Communication Communication –Face-to-face –Internet communication Formality and tempo Formality and tempo –First-name basis –Speed of negotiations Time consideration Time consideration –Monochronic time (M-time) –Polychronic time (P-time) Negotiations Negotiations

6. Gender bias Does it really exist? Does it really exist? If so, how can it be overcome? If so, how can it be overcome?

7. Ethics What is it? What is it? –Relative to each country Bribes Bribes –Are they wrong? –Organization of Economic Cooperation and Development (OECD) –Transparency International

8. Bribery Bribery and extortion Bribery and extortion Subornation and lubrication Subornation and lubrication Agent’s fees Agent’s fees –Foreign Corrupt Practices Act

9. Ethical Decision-making Frameworks for good decision-making Frameworks for good decision-making –Utilitarian –Rights of the parties –Justice or fairness

10. Strategy and Culture Strategy Strategy –American culture Individualistic Individualistic –Japanese culture Communitarian Communitarian Culture Culture –Information-Oriented –Relationship-Oriented