1. www.cstberlin.de OPERATOR SOPs IN TYPE RATING TRAINING CHALLENGES AND BENEFITS Training for Proficiency:

2. www.cstberlin.de Content The role of the TRTO Generic or specific type training ? Challenges What is the Standard in the SOPs ? Is this a training issue ? Benefits Lessons learned, future considerations

3. www.cstberlin.de Inhalt The role of the TRTO Generic or specific type training ? Challenges What is the Standard in the SOPs ? Is this a training issue ? Benefits Lessons learned, future considerations

4. www.cstberlin.de Content The role of the TRTO Generic or specific type training ? Challenges What is the Standard in the SOPs ? Is this a training issue ? Benefits Lessons learned, future considerations

5. www.cstberlin.de Content The role of the TRTO Generic or specific type training ? Challenges What is the Standard in the SOPs ? Is this a training issue ? Benefits Lessons learned, future considerations

6. www.cstberlin.de Content The role of the TRTO Generic or specific type training ? Challenges What is the Standard in the SOPs ? Is this a training issue ? Benefits Lessons learned, future considerations

7. www.cstberlin.de Content The Role of the TRTO Generic or specific type training ? Challenges What is the Standard in the SOPs ? Is this a training issue ? Benefits Lessons learned, future considerations

8. www.cstberlin.de Content The role of the TRTO Generic or specific type training ? Challenges What is the Standard in the SOPs ? Is this a training issue ? Benefits Lessons learned, future considerations

9. www.cstberlin.de Content The role of the TRTO Generic or specific type training ? Challenges What is the Standard in the SOPs ? Is this a training issue ? Benefits Lessons learned, future considerations

10. www.cstberlin.de The role of the TRTO

11. www.cstberlin.de The role of the TRTO CRJ 200 CRJ 200/900 CRJ 700/900 AVRO RJ 85 CST Berlin CityLine Canadair Simulator und Training GmbH CityLine AVRO Simulator und Training GmbH 4 Level D Full Flight Simulators TRTO for CRJ and AVRORJ providing type rating related simulator training including operator requirements and specific SOPs to: large European regional operators African, Middle East and eastern European CRJ operators business jet operators and individuals

12. www.cstberlin.de The role of the TRTO pilots with different background, culture and experience different companies with or without own SOP providing for example: type rating training captains upgrading low visibility training licence and operator prof. checks instructor training 3 year refresher programs acc. IOSA....

13. www.cstberlin.de Inhalt The role of the TRTO Generic or specific type training ? Challenges What is the Standard in the SOPs ? Is this a training issue ? Benefits Lessons learned, future considerations

14. www.cstberlin.de What is the Standard in the SOP ? Who wants to have a say on how to operate an airplane ? ManufacturersAuthorities…Unions…ATC..Customers…Shareholders SOPs ? Operator

15. www.cstberlin.de Content The role of the TRTO Generic or specific type training ? Challenges What is the Standard in the SOPs ? Is this a training issue ? Benefits Lessons learned, future considerations

16. www.cstberlin.de Is this a training issue ? For more and more pilots: The simulator is seen as an aerodynamic entity : abnormals and emergencies happen. - Training for proficiency The aircraft on line is seen as an economic entity : operational items have to be dealt with.

17. www.cstberlin.de Is this a training issue ?

18. www.cstberlin.de Is this a training issue ? - Training for proficiency As training providers we have to balance this view One way of doing this can be to introduce the operators SOPs into the type rating training and of course more so into the recurrent and proficiency training for their pilots. Most operator integrated TRTOs do this for themselves already. For independent TRTOs however to do this has its challenges

19. www.cstberlin.de Content The role of the TRTO Generic or specific type training ? Challenges What is the Standard in the SOPs ? Is this a training issue ? Benefits Lessons learned, future considerations

20. www.cstberlin.de Generic or specific type training ? Training for proficiency : generic or specific type training ? generic or operator specific training: type rating ? low visibility operation ? upgrading ? refresher and recurrent training ?

21. www.cstberlin.de Content The role of the TRTO Generic or specific type training ? Challenges What is the Standard in the SOPs ? Is this a training issue ? Benefits Lessons learned, future considerations

22. www.cstberlin.de Challenges of training various SOPs Operator challenges : different regions different authorities passenger airline, cargo, and business jet operators close link with operators : operator training department links audits and evaluations training conferences feedback and follow up

23. www.cstberlin.de Challenges of training various SOPs The training material challenge customized syllabi operators manuals checklists performance calculation differences aircraft equipment differences.... trust and confidence

24. www.cstberlin.de - Planning process challenge Challenges of training various SOPs introduction of elements into the training that are not part of the minimum requirements by FCL individual training footprints and layouts for different operators, adds complexity to the course design, marketing,planning and business processes more coordination between training provider and operator necessary because of the different content and scope of training

25. www.cstberlin.de -The biggest challenge :the instructor qualification ? how to prepare ? oversight, feedback ? manuals, forms ? scoring and grading ? information flow ? Challenges of training various SOPs

26. www.cstberlin.de -The biggest challenge : the instructor We face this challenge with : only highly experienced pilot instructors on type (also for the theoretical phase) instructors must have enough free capacity to adapt to the different SOPs freelance instructors active with various operators web based documentation and planning access for instructors instructor standardization meetings in-house on regular basis documentation preparation and course progress monitoring through CST training department specialists Challenges of training various SOPs

27. www.cstberlin.de Content The role of the TRTO Generic or specific type training ? Challenges What is the Standard in the SOPs ? Is this a training issue ? Benefits Lessons learned, future considerations

28. www.cstberlin.de Benefits for the operator and the pilots streamlined customized less training during supervision outsourcing training and checks without loosing quality quality feedback on training issues through external instructors developing procedures with help from training provider higher quality of training received for the training provider staying up to date on type training issues closer customer link constant overview over different procedures and techniques resulting in best practices constant challenge for the instructor force closer loop to keep training devices up to operator requirements being able to help operators to develop procedures higher quality of training delivered

29. www.cstberlin.de Content The role of the TRTO Generic or specific type training ? Challenges What is the Standard in the SOPs ? Is this a training issue ? Benefits Lessons learned, future considerations

30. www.cstberlin.de Lessons learned, future considerations

31. www.cstberlin.de Lessons learned, future cosiderations Over all these concepts lets not forget that we do train individual humans in their role as pilots

32. www.cstberlin.de Thank you for your kind attention