3Business Challenges of Compliance Monitoring What are the Business problems to be solved to keep Instructors current?There are various interpretations of compliance rulesMultiple methods for tracking the expiration of an instructors qualificationsComplexity of rules and their interactionNo clear assignment of responsibility and/or accountability to maintain instructor training recordsThese problems all contribute to instructors being assigned to train students on events for which they are not qualified.
4Importance of Compliance Monitoring What are the consequences of non-compliance?Monetary fines from regulatory agenciesInstructors must “recertify” their qualifications, resulting in them being removed from the scheduleStudents must be retrainedOperation is subject to additional rules and regulatory oversight
5Compliance Monitoring Process AuthorizationQualificationSetup RulesUpdate License / QualificationCompliance MonitoringAutomated Currency /Expiry Date UpdatesReportingCurrency QueueRenewal WorkflowSignoff /ApprovalRecurrent /ContinuationTraining
6Setting up a Monitoring Process What are the steps to monitor compliance?Document the Rules for Currency TrackingIdentify the Roles & ResponsibilitiesVerify the Interpretation of RulesIdentify the Consequences of non-compliance
9Involved PartiesPlanners and Schedulers drive the process by Scheduling Currency EventsFleet Management Monitors Instructor CurrencyReports identify when/why Instructors’ Qualifications may Expire
10Involvement of Event Planning and Day of OPS How is the planning of training events involved?Identify Training Subjects which can be usedAssociate Monitoring Items to Training subjectsSigning Instructor eventsUpdate of Expiration Dates for Instructor Qualifications
11Benefits of Automating the Monitoring Process How can automation improve this process?Consistent application of compliance rulesCommon naming conventions & terminologyTransparent view into instructors’ qualifications and recurrent training requirementsStandard method for monitoring employees qualifications
12Benefits of Automating the Process in a TMS What additional value is obtained by tracking currency in a Training Management System?Full integration with qualifications, requirements, and scheduling tools. This prevents the assignment of instructors to events for which they are not qualifiedAuto-management of record keeping for recurrent instructor training. This enables the accurate and effective maintenance of currency records which supports the automatic update of expiration dates for instructor qualificationsSupport for the planning process through identification of recurrent training for instructorsWorkflow with included Notification component
13Reporting and Auditing The dates are updated automatically, but … be prepared for Audits also…When was his last QC?Was the Evaluator qualified? Show me her records?Did he conduct 4 LOE’s last year?When is she due for the Standardization meeting?