1. Measuring Airport Safety
Brett Patterson
Director Airside Operations
15 May 2014

2. Presentation Outline The Airport Operator’s Challenges
Safety Performance Measures
Benchmarking
Summary

3. The Airport Operator’s Challenges

4. The Airport AIRPORT OPERATOR AIRLINES Garbage Haulers Contractors
Aircraft Washers
Baggage Container Providers
ANSP
Police
Ground Handlers
Flight Kitchens/Catering
GSE Fuelers
Aircraft Fuelers
Suppliers
Ambulance
Regulator
AIRCRAFT MAINTENANCE
Airside Security Escorts
Structural Fire Fighters
In-flight Entertainment
Cargo Handlers

5. Challenges Data Sharing/Disclosure Data quality
Multiple Organizations, known and unknown
Confidentiality
Data quality
Timely
Accurate
Comprehensive
Training All Organizations and Workers

6. Safety Performance Measures
Source:
ACI Recommended Practice: Airport Safety Performance Measurement –
The Use of Safety Key Performance Indicators
[Draft March/2014]

7. Safety Measures Principles Key Indicators: Safety Culture Runway
Maneuvering Area
Aprons
Wildlife Management
Safety Management Systems
Safety Culture

8. Principles of Performance Measures
Influenced by airport size/complexity
Lagging, Leading and Linked
Accessible and Verifiable Data
Aid to management
Development of proactive safety controls
Early warning

9. Key Indicators - Runway
Lagging
Incursions
Excursions
FOD Incidents
Incidents/ Accidents
Leading
Inspections
FOD Retrieved
Program Audits/ Assessments
Runway Safety Team

10. Key Indicators - Runway
Leading
Surface Friction Tests and Maintenance
ARFF Response Tests
Runway Safety Training

11. Key Indicators – Maneuvering Area
Lagging
Taxiway Incursions
Taxiway Excursions
FOD Incidents
Incidents/ Accidents
Leading
Inspections
FOD Retrieved
Program Audits/ Assessments
Maneuvering Area Safety Training

12. Key Indicators - Apron Lagging Ground Damage Injuries Hazmat Spills
Aircraft
Equipment
Injuries
Hazmat Spills
FOD Incidents
Leading
Inspections
Program Audits/ Assessments
Apron Safety Training

13. Key Indicators - Wildlife
Lagging
Strikes
Average Mass per Strike*
Total Mass Struck*
* Not referenced in ACI Handbook
Leading
Patrols/ Inspections
Interventions
Monitoring Surveys
Program Audits/ Assessments

14. Key Indicators - SMS Lagging Leading # of Reports Received
# of Persons Submitting Reports

15. Key Indicators - SMS Leading
On-time Closure of Corrective Action Plans
On-time Hazard Report Response

16. Audits and Assessments
Internal
External
ACI Airport Excellence Program - APEX

17. Safety Performance: Culture

18. Safety Culture
“… organizational, managerial and human factors … are the prime causes of accidents in high-reliability industries.”
[Weick, K., Sutcliffe, K., Obstfeld, D., Organizing for reliability: processes for collective mindfulness.]

19. Safety Culture Key Indicators: Senior management commitment
Management visibility
Worker Involvement (engagement)
Communication
Pressure for production
Training
Housekeeping
Job Satisfaction

20. Measuring Safety Culture
The “Safety Climate Survey”
best practice
leading indicator
Key Attributes
Periodic
Repeatable
Assess attitudes and perceptions

21. Benchmarking

22. Notes on Benchmarking No two airports have identical risk profiles
A means to:
identify potential safety issues
assess progress on initiatives
Benchmarking ≠ Marketing
ACI leading development of a database

23. Summary
Yes, airport safety performance can be measured and Airport Operators are taking a leadership role in doing so.
Measuring airport safety performance requires the collaboration, cooperation and engagement of all airport service providers [including regulators].

24. Brett Patterson Director Airside Operations 604.276.6141