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2. COACH LEARNING EXPERIENCE # 2 SURVIVAL & DANGER ZONE What is a Quality of Life Coach A Quality of Life Coach is a person who has received intensive training and has demonstrated the skills & competencies to be a facilitator to lead & support organizational change and practices that lead to an improved quality of life for the people they serve. 2

3. COACH LEARNING EXPERIENCE # 2 SURVIVAL & DANGER ZONE What is a Quality of Life Coach A Quality of Life Coach will use a range of learning experiences & tools to help DD professionals shift their perspectives and thereby discover positive & respectful ways to support the people they serve to achieve their hopes & dreams 3

4. COACH LEARNING EXPERIENCE # 2 SURVIVAL & DANGER ZONE What is a Quality of Life Coach A Quality of Life Coach engages in the practice of supporting a person they serve by supporting & guiding team members & co-workers through a series of learning experiences paired with tools to influence beliefs, practices & actions (Must Haves). The Quality of Life Coach assists & facilitates DD professionals to engage in a self-assessment process that result in actions & practices that will help the people we serve to have an improved quality of life. 4

5. COACH LEARNING EXPERIENCE # 2 SURVIVAL & DANGER ZONE What is a Quality of Life Coach A Quality of Life Coach is a valuable resource to their organization, to the Developmental Disabilities profession and most importantly to the people they serve. 5

6. COACH LEARNING EXPERIENCE # 1 OVERCOMING BARRIERS To be effective in creating organizational change intentional actions will be required to overcome barriers related to: Conflicts- Crisis- Clashes - Challenges An effective organization will utilize the skills & talents of a Quality of Life Coach to challenge members of the service delivery system to be “intentional” about developing “Caring Compassionate Relationships” that support an improved quality of life for the people they support. Intentionality is a must have for each individual employee along with the whole organization. 6

7. COACH LEARNING EXPERIENCE # 1 OVERCOMING BARRIERS Objectives 1-Participants will share examples of their personal encounters related to 4 themes A- Conflicts with co-workers B- Clashes with other professionals in the DD field C- Crisis situations D- Challenges with co-workers or people they serve 7

8. COACH LEARNING EXPERIENCE # 1 OVERCOMING BARRIERS Objectives 1-Participants will share examples of their personal encounters related to: A- Conflicts with co-workers 8

9. COACH LEARNING EXPERIENCE # 1 OVERCOMING BARRIERS Objectives 1-Participants will share examples of their personal encounters related to: B- Clashes with other professionals in the DD field 9

10. COACH LEARNING EXPERIENCE # 1 OVERCOMING BARRIERS Objectives 1-Participants will share examples of their personal encounters related to: C- Crisis situations 10

11. COACH LEARNING EXPERIENCE # 1 OVERCOMING BARRIERS Objectives 1-Participants will share examples of their personal encounters related to: D- Challenges with co-workers or people they serve 11

12. COACH LEARNING EXPERIENCE # 1 OVERCOMING BARRIERS Effective organizations utilize the facilitation skills of their Quality of Life Coach to provide positive support & feedback to their co-workers & members of their organization while gently addressing the brutal facts that create conflicts-clashes –crisis –challenges. A key outcome of the OACB Coach Learning Experiences is to develop tools that support respectful interactions that lead to Caring Compassionate Relationships. 12

13. COACH LEARNING EXPERIENCE #1 Caring Compassionate Relationships As a group discuss why caring compassionate relationships would be of value to a person you serve 13