1. Business Letters EQ: How do we write a business letter?
a how to!
EQ: How do we write a business letter?
Do Now: How would begin (salutation) a letter you were writing to Dr. Sutton?

2. Types of Letters Personal—Business Letter Business Letter
A personal-business letter is a letter that is sent from an individual to a person or business/organization.
Business Letter
A business letter is sent from a business or organization to another or to an individual.

3. Types of Letters Personal—Business Letter Business Letter
A personal-business letter is a letter that is sent from an individual to a person or business/organization.
Business Letter
A business letter is sent from a business or organization to another or to an individual.

4. Major Parts of a Letter 10 Parts Must be in order
Must know what each part does

5. Major Parts of a Letter
1. Letterhead if the letter is from a business.

6. Letterhead Examples

7. Major Parts of a Letter
2. Return Address-the address of the person writing the letter.

8. Major Parts of a Letter
3. Dateline-Complete and current date.

9. Major Parts of a Letter
4. Letter Address/Inside Address-the address of the person receiving the letter.

10. Major Parts of a Letter
5. Salutation-the greeting of the letter. Example: Dear Sir or Madam:

11. Salutation Continued…
If you know the name of the person you are sending the letter to, you can write their name in.
Example:
Dear Dr. Ambrose:
Dear Peter Rhimes:
Dear Mr. Rhimes:

12. Major Parts of a Letter
6. Body-the message of the letter.

13. Major Parts of a Letter
7. Complimentary Close-the ending of the letter. Example: Sincerely yours,

14. Major Parts of a Letter
8. Handwritten Signature-the author signs the letter after it has been printed.

15. Major Parts of a Letter
9. Keyed Name-the authors typed name.

16. Major Parts of a Letter
10. Typist Initials-initials of the typist.

17. Major Parts of a Letter Letterhead if the letter is from a business.
Return Address-the address of the person writing the letter.
Dateline-Complete and current date.
Letter Address/Inside Address-the address of the person receiving the letter.
Salutation-the greeting of the letter. Example: Dear Sir or Madam:
Body-the message of the letter.
Complimentary Close-the ending of the letter. Example: Sincerely yours,
Keyed Name-the authors typed name.
Handwritten Signature-the author signs the letter after it has been printed.
Typist Initials-initials of the typist.

18. Formatting – 1st Page Top Margin – 2” Right Margin – 1”
Left Margin – 1”
Bottom Margin - 1”

19. Example Letter Parts of a letter: Return Address/Letterhead Dateline
123 Main St
Stokes, NC 28574
5/12/2009
[QS]
Pactolus School
3405 Yankee Hall Road Greenville, NC [DS]
Dear Mr. Jones,
[DS]
On October 24, 2008 we received great news regarding the
This is great news because of
Sincerely,
Chris Young cy
Parts of a letter:
Return Address/Letterhead
Dateline
Letter Address/Inside Address
Salutation
Body (most of paper)
Complimentary Close
Handwritten Signature
Keyed Name
Typist Initials

20. Notes to Remember!
The top margin is 2”, side and bottom margins are 1".
Typist initials are the initials of the typist and are used when someone other than the writer prepares the letter. Lowercase letters are used, with no space, and with no punctuation, appearing a double space below the signature.
Get spacing correct (QS & DS)

21. Example Letter Parts of a letter: Return Address Dateline
123 Main St
Stokes, NC 28574
4/19/2010
[QS]
School Name
3405 Yankee Hall Road Greenville, NC [DS]
Dear Mr. Jones,
[DS]
On October 24, 2008 we received great news regarding the
This is great news because of
Sincerely,
Chris Young cy
Parts of a letter:
Return Address
Dateline
Letter Address/Inside Address
Salutation
Body (most of paper)
Complimentary Close
Handwritten Signature
Keyed Name
Typist Initials
GREEN – You change for Project!
RED – Spacing – Do not type!

22. Envelopes: Size Matters
As a general rule, use business-size envelopes
Business Size = 9.5 inches x 4 inches (approximately)
These are readily available at any business supply (Staples, OfficeMax, etc.) or stationery store
A regular sheet of paper, when folded into three equal sections, fits perfectly into a business-size envelope.

23. 9.5” 4”

24. Addressing Your Business Envelope
Your envelope should have the same address on it as the inside address on your letter. Although you may put your return address on the back of the envelope, the post office prefers that you place the return address in the upper left-hand corner of the envelope. (Plain White Envelope)
Edward Collins
249 Trinity Street
Richmond, VA 17849
Ms. Sophia Diogene
678 Drooding Boulevard
Kennesaw, GA 23439

25. Exercise: Must be in perfect form
Let’s suppose that the Academy Novelty Company failed to send you six specially engraved 14 carat gold pens that you ordered and, you received blue cufflinks instead of platinum ones. It has been four days now since you receive the package, you have called to complain, and you still have no word from the company about the fixing the error or the refund of your money. Write a letter requesting action. Explain what you want the company to do about this problem.