1. 1 Pertemuan 11 Correspondence Matakuliah: G0502 / English for Secretaries Tahun: 2006

2. 2 Quote of the day “A letter carries the writer’s unspoken thoughts and silently reflects the writer’s personality.” Anonymous

3. 3 Requesting and Replying Reading Letters of Enquiry Situation Letter elements Request – Reply

4. 4 Business Letter

5. 5 Memoranda Layout Some guides to writing your Memoranda Memorandum report Example of Memorandum Report

6. 6 Sample of Memoranda

7. 7 Writing Assignment 1 Business Letter of Complaint Business Letter of Request Business Letter of Invitation

8. 8 Writing Assignment 2 Peer Feedback Revision