1. The Necessity of Collaboration A State-Wide Plan Ray Walker CIO UVU

2. Welcome to UVU

3. Technology Impact

4. IT Impact on Students They want services on-line and not in line. Students depend on IT for virtually every aspect of their academic career.  Registration  Tuition payment  Financial aid  Fees and activities  Library and research information  Course materials  Faculty and student communication and collaboration  Residential living and campus life  Homework assignments and tests  Viewing and listening to lectures  Lab experimentation  Creation and submission of original papers, art, music  Media production  News reporting  Complex mathematic and statistical computation  Course evaluations –and more...

5. IT Impact on Faculty Teaching (imparting knowledge) and Research (creating knowledge) depend on IT infrastructure.  Communications with students, staff and colleagues (worldwide)  Distribution of course information  On-line courses  Media on demand  Classroom video capture  Classroom network access  Student Grades  Submission of research grants and applications  Computational research  Access to journals and other research data  Publishing  Collaboration with global colleagues and more...

6. IT Impact on Administration Administrative and asset management functions come to a halt without IT systems.  Payroll and human resource management  Budgeting  Accounting  Financial services  Inventory, asset tracking  Building access  Police information  Building and classroom scheduling  Building access  Heating / Air Conditioning  Utilities  Security alarms and surveillance  Sprinkling systems –And on, and on, and on...

7. Collaboration  Why is it necessary?  Ray Noorda – “Coopetition”  Dragon and Knight

8. Collaboration Reasons  Financial Advantages –Opportunities to save money, quantity purchases –(we are all tax payers, members of society)  Resource Advantages –Share resources, create efficiencies  Knowledge sharing –More minds, more stats, faster improvement  Synergy –Energy & strength in sharing  We all NEED each other!!

9. State Plan  Stephen Hess - USHE CIO  CIOs from each Institution meet bi-monthly  Annual Retreat  State Plan

10. USHE CIO Responsibilities  Leads college and university CIO’s in planning, coordination and relationships with the Utah Education Network  Develops an annual system IT plan  Organize system wide IT committees on key issues: –Administrative Computing Committee –Network & Systems Infrastructure and Unified Communication –IT Security, Disaster Recovery and Business Continuity Committee –Legislative Funding Initiatives

11. USHE CIO Responsibilities (cont)  Negotiates contracts and make all central software purchases for the system  Prepares IT requests for the Regents to the Legislature  Develops IT Policy for the Regents  Chairs the Information Technology Committee of the Office of the Commissioner  Organizes and leads the IT college and university security audits and present them to the Regent’s Audit Committee  Advises staff on major IT purchases  Negotiates Network Connectivity Agreements

12. USHE CIO Responsibilities (cont)  Advises the commissioner and presidents on the strategic impact of IT on higher education  Represents higher education on the Utah State IT Advisory Committee  Reviews campus IT departments and assists in the development of campus IT plans when asked

13. Accomplishments  State wide Strategic IT plan for USHE  State Funding of Major Software  State purchases of Software with savings  Sharing of products (Blackboard, CompuWare, Wimba, DR site, etc.)  Support of small schools – Banner, portal  Subcommittees –Infrastructure, security, Banner, DR, HPC

14. IT Trends/Needs and Project Plans FY2010  Cloud Computing joint policy  Use of social networking best practice, Face Book  Continued E-Mail Outsourcing  Managing the increasing number of E Books  Increase demand for data storage  Government regulation, Higher Education Opportunity Act, peer to peer requirements, Purchase Card Industry (PCI) Compliance  Web site design to play on smart phones  Update wireless to 802.11n  IP Video, steaming, video on demand, video surveillance

15. IT Trends/Needs and Project Plans FY2010  Open source ERP operating systems  Open source course management systems, Moodle, Sakia  Improved campus cell phone coverage  Product, portfolio and project management training  Shared data center use  Shared performance metrics  Unified communications: smart phones, land line phones, voice mail, email, texting, voice over the Internet  Inadequate nonsystematic funding, aging infrastructure, legislative request, ways to do more with less

16. IT Trends and Project Plans FY2010  Lack of Comprehensive IT Security, follow up on 2009 IT audits –Upgrade research computing capability and network capacity per recommendations of Utah Cyber-infrastructure Committee.

17. Collaboration with HelpDesk?

18. Collaboration Ideas  Share best practices  Share ideas for innovation  Solutions to common problems  Establish best practice metrics, statistics  Joint Training  Joint Purchasing  Shared Tools?  Shared Software licensing?  External Evaluation of each other’s helpdesks?  Shared 24x7 – service, monitoring, phones?