1. By Terry Tossman Grant Bimstefer Matt King

2.  Workforce- Made up of all people 16 years or older are employed and looking for a job, includes more than 140 million people  The business world consists of hundreds of thousands of companies  Bureau of Labor Statistics researches thousands of different jobs Human Resources Basics

3.   The Occupational Outlook Handbook offers up-to- date information about the U.S. workforce  There are two major types of industries analyzed in the handbook 1.Service-producing industries which include businesses that perform services the need of other businesses and consumers 2.Goods-producing industries which include business that produce or manufacture products used by other businesses or purchased by final producers Occupational Outlook Handbook

4.  Occupations are affected by industry trends and current developments in certain types of business Occupations are also referred to in terms of two very broad types of workers:  Blue-Collar- Great deal of manual work  White-Collar- More mental than physical work Occupations

5.   Consumer Preferences  Business Cycles  New Technologies  Business Competition 1.Downsizing- Planned reduction in the number of employees needed in a firm to reduce cost 2.Outsourcing- Removes work from one company and sends it to another company to complete it at a lower cost Influences on the Workforce

6.  The people who work for a business, includes management and employees, full time and part time workers Some of the major goals of HR is: 1.Identify the personnel needs of the company 2.Match abilities and interests with specific jobs 3.Protect the health and well-being of employees Human Resources

7.  Planning and staffing which are directed at identifying and filling all of the jobs in the company with qualified people Performance Management involves evaluating the work of employees and improving performance through training and development Compensation and Benefits is responsible for planning and managing payroll, and personnel records Employee Relations is responsible for maintaining a safe, healthy, and productive work environment Human Resources Activities

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9.  The US workforce is made up of how many people? A. 80 million B. 100 million C. 190 million D. 140 million

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11.  Person whose work is more mental than physical is considered…? A.Service Employee B.Human Resource Manager C.Blue-Collar Worker D.White-Collar Worker

12.  C. Blue Collar Worker

13.   Human Resources management ensures that needed employees are available, productive, paid, and satisfied with their work.  This will result in a profitable, and successful business.  Once an employee is hired, the person’s salary must be paid whether the company is profitable or not. 8-2 Managing Human Resources

14.   The company must decide whether this employee will be permanent or temporary.  Permanent employees are employees whom the company makes a long term commitment with.  It is expected that the employee will work there as long as the business is profitable and employee’s performance is satisfactory Classifying employees

15.   Temporary employees are employees who are hired for a specific time or to complete a specific task.  Full time employees regularly work schedules of 30 hours or more a week  Part time employees have shorter work schedules with either few hours each day or fewer days a week Classifying Employees continued

16.   Job analysis is a specific study of a job to identify in detail the job duties and skill requirements.  First human resources staff reviews the current job in detail, like skills and knowledge needed. Then they plan any new activities planned for the new analysis and whether the employee is temporary. Permanent, part-time, or full time Determining job requirements

17.   Application process  The application process gathers personal information, information on education, and work experience history about the future employee.  for career level jobs The applicant may be asked to submit an application letter and a resume. Recruiting and hiring

18.   The final step in the hiring process is to help the new employee get a good start in the company.  As a part of this orientation the new employee must meet with human resources specialists to complete all paperwork needed to receive pay and benefits. In return the company will have a complete employee record. New employee orientation

19.   Compensation is the amount of money paid to an employee for work performed  Compensation is made up of two parts  Salary and wages which are direct payments of money to an employee for work completed.  Benefits are compensations in forms other than direct payment  Benefits are things like vacations, and health programs Compensation and benefits

20.   Time wage pays the employee a specific amount of money for each hour worked  Specific salary pays a specific amount of money for each week or month worked  neither of these types of compensation are based on the amount or quality of work done, but by the amount of time spent on a job.  Incentive system connect the amount of compensation to quality or quantity of an employee's performance Compensation methods

21.   Commission is when an employee is paid a percentage of sales for which he or she is responsible  Piece of rate when an employee receives a specific amount for each unit of work produced  Base plus incentive is when a system combines a wage or salary with an additional amount based on the employee’s performance. Compensation methods

22.   On average business’s have an additional 20 to 40% of an employee’s wages is spent on benefits  If an employee earns $7.00 an hour, 30% added for benefits increases the hourly cost to $9.10  Work 40 hours a week for 50 weeks, the additional cost to the company is $4,200  Cafeteria plan allocates a certain amount of money to each employee that can be spent on benefits Employee benefits

23.   Evaluation process is when people go in and see what the company needs to improve on. Managers are given forms to complete.  Evolution conference after the manager completes the evaluation form, a conference is scheduled with the employee. The purpose is to review and discuss the results of the evaluation and to plan for any needed performance improvement. Employee evaluation

24.   Promotion is the advancement of an employee to a position with greater responsibility  Transfer is the assignment of an employee to another job in the company with similar level of responsibility  Termination ends the employment relationship between a company and an employee. Promotions, transfers, and terminations

25.   An employee to whom a company makes long- term commitment is considered to be….. 8-2 Questions

26.   Permanent Answer

27.   On average, the percentage of employees’ wages spent on benefits is….. Question

28.   20-40% Answer

29.   Organizational Culture- The environment in which people work, made up of atmosphere, behaviors, beliefs, and relationships.  Shows people how they will be treated and how they are expected to treat others Organizational Culture and Workforce Diversity

30.   The physical conditions and the psychological atmosphere in which employees work  Physical conditions are work area, offices, break rooms, storage areas, and all other spaces where employees spend their time while at work Work Environment

31.   Personal Time- a few hours each month that can be scheduled for non- job activities  Family Leave- Allow employees to take a leave of absence for the birth or adoption of a child  Flextime- allows employees some choice in how their work days and work hours are arranged  Job Sharing- Offers one job to two people  Flexplace- employees can work from home Work Life Relationships

32.   Labor Union- An organized group of employees who negotiate with employers about issues, such as wages and working conditions  Only 15% of workers are unionized  Police, government, construction, and transportation workers are most likely to unionize Labor Unions

33.   Diversity- Comprehension inclusion of people with differences in personal characteristics and attributes  Diversity allows prospective employees and managers are drawn from broadest possible pool.  The company will have a broader base of knowledge and understanding when making decisions  Prospective customers will have a more positive image of the company Diversity Benefits

34.   The company will be better at serving diverse markets  Global business strategies will improve  Each employee will have the opportunity to develop to their full ability Benefits Cont.

35.   Develop a written commitment to diversity  Have the full support of top executives  Review evidence of diversity in the company  Update policies and procedures  Provide continuing diversity education  Recognize and celebrate diversity Developing diversity

36.   True or False:  There are greater numbers of both younger and older employees in the workforce today than in the past QUIZ!!!!!!!!!!!!!!!!!!!!

37.   Cierto

38.   Some employees can complete part or all of their work away from the business site under\  A. Flextime  B. Flexplace  C. Job Sharing  D. Personal Time

39.  BB