1. Successful Project Management Justice, E-Government, & the Internet June 28, 2000 – Dallas, Texas Lawrence P. Webster

2. Project: A temporary endeavor undertaken to create a unique product or service.

3. Project Management: The application of knowledge, skills, tools, and techniques to project objectives to meet stakeholder needs and expectations.

4. Knowledge Areas:  Scope Management  Time Management  Cost Management  Quality Management  Human Resources Management  Communications Management  Risk Management  Procurement Management  Integration Management

5. Disclaimers:  Substantive Differences  Size Differences  Components are Integrated  Over-simplified Examples

6. Project Management Context:  Project Phases and Life Cycle  Stakeholders  Leadership Skills  General Management Skills  Communications Skills

7. Project Phases and Life Cycle:  Divide Project into Phases  Better Management Control  Review Deliverables and Performance  Fast-tracking

8. Example of Project Phases:  Conceptual Design  Detailed Design  Coding and Testing  Training and Documentation  Deployment

9. Stakeholders:  Individuals and Organizations  Actively Involved in Project  Interests Affected by Project

10. Leadership Skills:  Vision and Strategy  Establishing Direction  Aligning People  Communicating  Negotiating  Motivating and Inspiring  Influencing Organizations  Overcoming Barriers to Change

11. General Management Skills:  Planning  Finance and Accounting  Personnel Administration  Technology  Organizational Development  Delegation  Team Building  Conflict Management  Solving Problems

12. Communications Skills:  Writing  Listening  Speaking  Presenting  Media Relations  Meeting Management

13. Scope Management:  Initiation  Scope Planning  Scope Definition  Scope Verification  Scope Change Control

14. Key Inputs, Tools & Techniques, and Outputs:  Product Description  Project Charter  Scope Statement  Work Breakdown Structure (Microsoft Project) Work Breakdown Structure  Formal Acceptance  Scope Management Plan

15. Time Management:  Activity Definition (Microsoft Project) Activity Definition  Activity Sequencing (Microsoft Project) Activity Sequencing  Activity Duration Estimating  Schedule Development  Schedule Control

16. Key Inputs, Tools & Techniques, and Outputs:  Activity List  Network Diagram  Project Schedule  Schedule Management Plan

17. Cost Management:  Resource Planning  Cost Estimating  Cost Budgeting  Cost Control

18. Key Inputs, Tools & Techniques, and Outputs:  Resource Requirements  Cost Estimate  Cost Baseline or Spending Plan (Microsoft Excel Documents) Cost Baseline Spending Plan  Cost Management Plan

19. Quality Management:  Quality Planning  Quality Assurance  Quality Control

20. Key Inputs, Tools & Techniques, and Outputs:  Quality Management Plan

21. Human Resource Management  Organizational Planning  Staff Acquisition  Team Development

22. Key Inputs, Tools & Techniques, and Outputs:  Role Assignment Matrix (Microsoft Word) Role Assignment Matrix  Staffing Management Plan  Organizational Chart  Project Team Directory

23. Communications Management:  Communications Planning  Information Distribution  Performance Reporting  Administrative Closure

24. Key Inputs, Tools & Techniques, and Outputs:  Communications Management Plan  Project Records  Performance Reports  Change Requests  Project Archives  Formal Acceptance  Lessons Learned

25. Risk Management:  Risk Identification  Risk Quantification  Risk Response Development  Risk Response Control

26. Key Inputs, Tools & Techniques, and Outputs:  Risk Management Plan  Checklists  Contingency Plans  Reserves  Contractual Terms

27. Procurement Management:  Procurement Planning  Solicitation Planning  Solicitation  Source Selection  Contract Administration  Contract Close-out

28. Key Inputs, Tools & Techniques, and Outputs:  Procurement Management Plan  Procurement Documents  Proposals  Contract  Contract File  Formal Acceptance and Closure

29. Integration Management:  Project Plan Development  Project Plan Execution  Overall Change Control

30. Key Inputs, Tools & Techniques, and Outputs:  Project Plan  Lessons Learned

31. Management Processes:  Initiating Processes  Planning Processes  Executing Processes  Controlling Processes  Closing Processes

32. Scope Planning Scope Definition Activity Definition Resource Planning Activity Sequencing Duration Estimating Cost Estimating Schedule Development Cost Budgeting Plan Development

33. Quality Planning Communications Planning Risk Identification Risk Quantification Response Development Organizational Planning Staff Acquisition Procurement Planning Solicitation Planning

34. For More Information:  Search Group, Incorporated  www.search.org www.search.org  National Center for State Courts  www.ncsc.dni.us www.ncsc.dni.us  Project Management Institute  www.pmi.org www.pmi.org  International Standards Organization  www.iso.org www.iso.org  Software Engineering Institute  www.sei.cmu.edu www.sei.cmu.edu  Center for Technology in Government  www.ctg.albany.edu www.ctg.albany.edu

35. Successful Project Management Or How to Ruin the Lives of Others for Fun and Profit!