1. The University for business and the professions E-learning Benchmarking: An opportunity to share, develop and promote e- learning practice Anise Bullimore E-Learning Consultant E-Learning Services City University 11.15am 21st June 2006

2. The University for business and the professions Aims Outline why City University is benchmarking e-learning Describe the benchmarking methodologies being piloted Discuss issues surrounding how e- learning benchmarking can be implemented

3. The University for business and the professions Question E-learning Benchmarking Sales Pitch: How can e-learning benchmarking benefit individuals, departments, schools and institutions?

4. The University for business and the professions E-Learning Services Launched in June 2003 to promote and support e-learning.

5. The University for business and the professions School of Nursing & Midwifery External Users School of Allied Health Sciences School of Arts School of Maths and Engineering City Law School School of Informatics Cass Business School Support Services School of Social Sciences CitySpace (WebCT) is now used institution wide Please note that the order is random!

6. The University for business and the professions E-learning benchmarking context 3 years into institution wide implementation of CitySpace. Also implementing new tools such as e-portfolio. Our institution and our students are changing. E-learning and e-learning benchmarking are national priorities.

7. The University for business and the professions Why do e-learning benchmarking? Find out where we are now Celebrate our successes Share our e-learning practice Compare to other institutions Also between schools Collaborate with other institutions Plan where we are going Ideas and preparation

8. The University for business and the professions How will we do e-learning benchmarking? Audit of CitySpace modules Audit of staff e-learning skills, knowledge and experience Institutional factors audit (ELTI tool) Scenario planning Case studies and dissemination of e-learning practice Other evaluation activities such as student module feedback and surveys Reports and improvement planning

9. The University for business and the professions E-learning Benchmarking Audit Developed in association with Shane Wohlers E-learning Support Developer for the School of Informatics

10. The University for business and the professions CitySpace (WebCT) module audit

11. The University for business and the professions E-learning skills, knowledge and experience audit

12. The University for business and the professions Interviews to collect data Laptop Interviewer Staff member from the school PC Participant Participant’s office or other neutral space with network access

13. The University for business and the professions Audit tool

14. The University for business and the professions Key characteristics of the audit Developmental interview and discussion Applicable to all staff in different roles and schools regardless of e-learning usage Piloted in School of Informatics and used institution wide from September 2006 Updated each year

15. The University for business and the professions Database

16. The University for business and the professions Produce case studies http://www.deakin.edu.au/teachlearn/cases/index.htm

17. The University for business and the professions Speed v Depth Audit tensions Confidentiality v Sharing Flexibility v Comparability Shame v Pride Staff Development v Bureaucracy

18. The University for business and the professions Question What issues are involved in implementing an e-learning audit?

19. The University for business and the professions E-learning Scenario Planning Enable stakeholders to reflect on, discuss and plan e- learning progress Enable stakeholders to brainstorm how e-learning can be used to meet future student needs

20. The University for business and the professions E-learning Scenario Planning Set-up Lunch and refreshments Range of stakeholders in different roles (e.g. academics, managers, support staff, administrators) from a school External consultant

21. The University for business and the professions Step 1: Inspirational presentations exploring the future Telepresence,: http://gadgetshow.five.tv/js p/5gsmain.jsp?lnk=401&fe atureid=36&pageid=57&sh ow=s4e2&section=Feature s http://gadgetshow.five.tv/js p/5gsmain.jsp?lnk=401&fe atureid=36&pageid=57&sh ow=s4e2&section=Feature s Video conferencing: http://mobile- qanda.com/forums/ photos/nokia_6680/ images/719/original.aspx http://mobile- qanda.com/forums/ photos/nokia_6680/ images/719/original.aspx Jet pack: http://www.uncleo diescollectibles.co m/img_lib/Jetpack %201%2010%206 -15-4.jpg http://www.uncleo diescollectibles.co m/img_lib/Jetpack %201%2010%206 -15-4.jpg

22. The University for business and the professions Step 2: Identifying the 2016 student

23. The University for business and the professions Step 3: Wheel of Needs and Challenges

24. The University for business and the professions Step 4: Split into groups and explore aspects

25. The University for business and the professions Question What outputs could scenario planning produce?

26. The University for business and the professions Question E-learning Benchmarking Sales Pitch: How can e-learning benchmarking benefit individuals, departments, schools and institutions?

27. The University for business and the professions Anise Bullimore anise@city.ac.uk www.city.ac.uk/elearning E-learning Consultant E-Learning Services City University