1. FileMaker Services and Resources Departmental Consulting and Application Development Team ITAG Lunchtime Seminar February 7, 2007

2. DCAD background In January 2005 IS&T formed the Departmental Database Application Development Project (DDADP) team to evaluate the use of database applications in DLCs and to make recommendations for services and support related to those uses. In August 2005 IS&T added departmental database development services to the Web Communications Services (WCS) team creating the Departmental Consulting and Application Development (DCAD) team.

3. DCAD background DCAD has added 4 staff members to deliver those services Team now consists of: –3 Web and Database Consultants –1 Usability Consultant –1 Senior Technical Consultant –1 Web Application Developer –1 Web Developer –1 FileMaker Developer Also partner with vetted outside vendors for development work

4. DCAD Services Consulting - initial assessment and oversight – no cost Information Architecture – cost recovered Requirements Gathering – cost recovered Web Development – cost recovered Web Maintenance SLA – cost recovered Web Application Development – cost recovered Managed Hosting SLA – cost recovered FileMaker Development – cost recovered

5. DCAD Departmental Database Process Initial Assessment –All clients receive this service at no cost to them –Deliverable is a Document of Understanding that provides an overview of desired system components, functionalities, and environment –May be used as an RFP for small projects with budget planning that can be a little flexible In-depth Requirements Gathering –Optional cost recovered service –Deliverable is detailed requirements documentation –Appropriate for larger scale projects and when estimate accuracy is critical

6. DCAD Departmental Database Process Project Review –Check-in with Technology Review Board (TRB) as needed Request for Proposal –Internal vendor: DCAD –External vendors: vetted partners DCAD System Development –Cost recovered –Proposal for work DCAD System Support and Hosting –Cost recovered –Service Level Agreement

7. FileMaker - where we are now FileMaker Pro 8.5 release –Distribution started in August –Support effective mid-December –Conversion IAP Session February 2 –FileMaker Server release effort launch anticipated in Q2

8. FileMaker Support Supported at this time –FileMaker Pro 8.5 Not Supported at this time –FileMaker Advanced –FileMaker Server Advanced –FileMaker Mobile

9. FileMaker Support Soon to be supported –FileMaker Server 8.0 v4 –Will not include Server Advanced or any web publishing functionalities –*Will* include security-related features and configurations

10. FileMaker Support Training: web.mit.edu/ist/topics/training/index.htmlweb.mit.edu/ist/topics/training/index.html –FileMaker classes are now for v8/8.5 Help Desk: web.mit.edu/ist/helpdesk/web.mit.edu/ist/helpdesk/ –Supports version 8.5; “aware” of v7 and 8 –Will provide basic and security-specific support for FileMaker Server upon completion of that release effort

11. FileMaker Resources Self-help resource available now: –DCAD FileMaker Reference Pages: web.mit.edu/ist/db/fm/ web.mit.edu/ist/db/fm/

12. FileMaker Resources Contact DCAD, db-consult@mit.edu, if you need helpdb-consult@mit.edu –Determining the appropriate set of technologies for your specific needs –Defining project requirements –Web-enabling information stored in a database –Migrating from previous versions of FileMaker –Evaluating hosting options

13. FileMaker Resources Self–Help –DCAD FileMaker Reference Pages: web.mit.edu/ist/db/fm/ web.mit.edu/ist/db/fm/ –FMUG presentations: web.mit.edu/ist/help/filemaker/fmug/ web.mit.edu/ist/help/filemaker/fmug/ –IS&T Stock Answers: itinfo.mit.edu/answer.php?id=4396 itinfo.mit.edu/answer.php?id=4396 –FMI documentation: www.filemaker.com/support/downloads/index.html www.filemaker.com/support/downloads/index.html –FMI Security Technical Brief: filemaker.com/downloads/pdf/techbrief_security.pdf filemaker.com/downloads/pdf/techbrief_security.pdf –FMI FileMaker 8 Security Guide: filemaker.com/downloads/documentation/fm8_security. pdf filemaker.com/downloads/documentation/fm8_security. pdf

14. Thank you