1. DEVELOPING WEB-BASED SURVEYS BY JAMES LAGONEGRO OFFICE OF INSTITUTIONAL RESEARCH AND ASSESSMENT SUFFOLK COUNTY COMMUNITY COLLEGE http://sccaix1.sunysuffolk.edu/Web/Central/IT/InstResearch/

2. TOPICS n ADVANTAGES/DISADVANTAGES n DESIGN OBJECTIVES n PRINCIPLES OF DESIGN n IMPLEMENTATION n METHODS n SAMPLE PRODUCT COMPARISON n INFORMATION RESOURCES n DEMONSTRATION

3. ADVANTAGES n COST n TIME n DESIGN FLEXIBILITY n EASE OF USE n DATA RELIABILITY

4. DISADVANTAGES n PARTICIPANTS n ACCESS n HARWARE AND SOFTWARE DIFFERENCES n SKILLS

5. DESIGN OBJECTIVES n REDUCE NONRESPONSE n REDUCE/AVOID MEASUREMENT ERROR n REDUCE/AVOID COVERAGE ERROR n REDUCE/AVOID SAMPLING ERROR

6. PRINCIPLES OF DESIGN n WELCOME SCREEN n PIN NUMBER n EASILY ANSWERED FIRST QUESTION n USE CONVENTIONAL FORMAT n RESTRAIN USE OF COLOR n MINIMIZE DIFFERENCES IN QUESTION DISPLAY

7. PRINCIPLES OF DESIGN (CONTINUED) n PROVIDE SPECIFIC INSTRUCTIONS n LIMIT USE OF DROP-DOWN BOXES n DO NOT REQUIRE ANSWERS n PROVIDE SKIP DIRECTIONS n USE SCROLLING n DOUBLE-BANKING n INCLUDE PROGRESS INDICATOR n LIMIT OPEN-ENDED AND MARK-ALL ITEMS

8. IMPLEMENTATION n TARGET POPULATION n ACCESS n CONTACT

9. METHODS n SPECIFIC SURVEY BUILDING SOFTWARE n ONLINE/WEB HOSTING SERVICES n ADVANCED PROGRAMMING LANGUAGES (JAVA, XML)

10. SAMPLE COMPARISON OF SURVEY SOFTWARE

11. INFORMATION RESOURCES n WEB SURVEY METHODOLOGY www.websm.org n MAIL AND INTERNET SURVEYS, THE TAILORED DESIGN METHOD by DON A. DILLMAN

12. DEMONSTRATION SURVEYSOLUTIONS XP PROFESSIONAL