1. Copyrights 2002 Introduction to SAP Enterprise Portals September 2002 1 SAP Enterprise Portal 101 Naeem Hashmi Chief Technology Officer Information Frameworks e-mail: nhashmi@infoframeworks.com Web: http://infoframeworks.com Tel; 603-432-4550

2. Copyrights 2002 Introduction to SAP Enterprise Portals September 2002 2 About the Author Founder and CTO of Information Frameworks, an author, speaker and world-renowned expert on emerging eBusiness Intelligence Technologies. Author of the best selling book titled, –SAP Business Information Warehouse for SAP, 2000. Technical Editor –SAP BW Certification Guide, authored by Catherine Roze 2002 Co-Author. Getting the Most from Business Intelligence and SAP Business Warehouse, searchSAP, Nov 2002. Member of Intelligent ERP magazine's board of editors, is a frequent speaker at IT industry conferences including SAP TechEd, ASUG, Oracle Open World, DCI, The ERP World, and the Data Warehouse Institute. 25+ years of experience in emerging Information Technology research, development, and management, Information Architectures; Enterprise Application Integration e-business; ERP applications; Data Warehousing; Data Mining; CRM; Internet, Object and Client/Server Technologies and Strategic Consulting. Email- nhahsmi@infoframeworks Web Site: http://infoframeworks.com Tel: 603-432-4550 Naeem Hashmi

3. Copyrights 2002 Introduction to SAP Enterprise Portals September 2002 3 About the Information Frameworks

4. Copyrights 2002 Introduction to SAP Enterprise Portals September 2002 4 Topics Definition of an Enterprise Portal Enterprise Portal - Functional Components Enterprise Portal Success Factors Questions

5. Copyrights 2002 Introduction to SAP Enterprise Portals September 2002 5 Defining Enterprise Portal What is an Enterprise Portal? –A portal is much more than an Interactive flashy Web Site to publish reports or marketing material –Enterprise Portal is a web based business-critical system Integrated information view and business applications Seamless integration between BI, OLTP and Knowledge Management Systems A collaborative environment Classes of Portals –Information Portals –Functional Portals –Industry Specific Portals –Enterprise Portals

6. Copyrights 2002 Introduction to SAP Enterprise Portals September 2002 6 Top 5 Characteristics - Enterprise Portal 1.Information Consumer Centric 2.Collaboration and Knowledge Management 3.Content Management 4.Integration – process/information - Delivery 5.Security

7. Copyrights 2002 Introduction to SAP Enterprise Portals September 2002 7 Enterprise Portals and The Extraprise Information Factory “The Extraprise Information Factory is a Technical Architecture to construct and deploy scalable, extendable, distributable and integrated solutions needed to support business critical applications.” The Extraprise Information Factory, Webcast, searchSAP.com Jan 8, 2002

8. Copyrights 2002 Introduction to SAP Enterprise Portals September 2002 8 Topics Definition of an Enterprise Portal Enterprise Portal - Functional Components Enterprise Portal Success Factors Questions

9. Copyrights 2002 Introduction to SAP Enterprise Portals September 2002 9 Enterprise Portal Building Blocks

10. Copyrights 2002 Introduction to SAP Enterprise Portals September 2002 10 Enterprise Portal – Functional Components Personalization Customization Presentation an Navigation Aggregation Categorization/Taxonomy Search Collaboration Workflow Administration and Management Single Sign-on Integration Business Intelligence Information Sources Information Management Information Consumers

11. Copyrights 2002 Introduction to SAP Enterprise Portals September 2002 11 Enterprise Portal – Functional Components Personalization –One of the critical component –Choice of Content –Value: Improve productivity/loyalty Customization –Branding –Look and Feel –Value: Identity Presentation an Navigation –User Interface Consistency across broad range of applications –Value: Less Training, support and administration Information Consumers

12. Copyrights 2002 Introduction to SAP Enterprise Portals September 2002 12 Enterprise Portal – Functional Components Aggregation –Package information from one or more sources for a user personalized view Categorization/Taxonomy –Manual and Automatic –Value: Groups information content Search –Context based search –Federated Search Collaboration –Key component of Enterprise Portals –Value: Knowledge Sharing/Communities Workflow –Rules drive Information Flow –Value: Business/Info process Automation Administration and Management –Manage all components - single point Information Management

13. Copyrights 2002 Introduction to SAP Enterprise Portals September 2002 13 Enterprise Portal – Functional Components Single Sign-on –Key feature –Identification, Authentication, Authorization –Value: Easier to manage - High ROI Integration –The most critical functionality –Applications, Internal, External –Value: Provides an Integrated view of business systems without building point to point interfaces - High ROI Business Intelligence –On-Demand Reporting, Analytics –Partners, Customers, Suppliers –Value: Instance Global access to company information resources. Information Sources

14. Copyrights 2002 Introduction to SAP Enterprise Portals September 2002 14 Enterprise Portal Infrastructure Information Sources Information Management Information Consumers

15. Copyrights 2002 Introduction to SAP Enterprise Portals September 2002 15 Enterprise Portal – Vendors Personalization Customization Presentation an Navigation Aggregation Categorization/Taxonomy Search Integration Business Intelligence Collaboration Workflow Single Sign-on Administration and Management All vendors support these portal functions in one share or form How you know which Enterprise Portal is good for your business ? Information Frameworks offers a proven methodology to select a right Enterprise Portal for your Business Enterprise Portal – Functional Components

16. Copyrights 2002 Introduction to SAP Enterprise Portals September 2002 16 Topics Definition of an Enterprise Portal Enterprise Portal - Functional Components Enterprise Portal Success Factors Questions

17. Copyrights 2002 Introduction to SAP Enterprise Portals September 2002 17 Top 10 Critical Success Factors 1.Must have executives sponsorship. 2.Must Know what are the objectives 3.Listen to your information consumers. 4.Focus on information flow in mind designing and implementing Portals. 5.Focus on your key business objectives. 6.Security. Be innovative, but be careful. 7.Clear scope definition and plan implement in Phases – no big bang. 8.Focus on building a sense of community. 9.Develop a comprehensive re-usable Web Services based application Integration architecture. 10.Assess ROI at the end of every Phase - More often than BI (DW)

18. Copyrights 2002 Introduction to SAP Enterprise Portals September 2002 18 Topics Definition of an Enterprise Portal Enterprise Portal - Functional Components Enterprise Portal Success Factors Questions

19. Copyrights 2002 Introduction to SAP Enterprise Portals September 2002 19 Questions Naeem Hashmi Chief Technology Officer Information Frameworks Email your question on SAP Enterprise Portal to info@infoframeworks.com e-mail: nhashmi@infoframeworks.com Web: http://infoframeworks.com Tel: 603-432-4550