1. ISYS3015 Analytical Methods for Information systems professionals Week 2 Lecture 2: Problem Recognition

2. Problem Structuring Research Design Data Collection (Surveys, Requirements Elicitation, experiments, focus groups etc.) Data Analysis, generating, interpreting results (PILOT STUDY followed the FULL SCALE study) Writing up results and recommendations Implementation The Research Process

3. Problem Recognition/Selecting the Research Topic Personal Interest Suggested by Research/Practitioner Literature Emergence of a new technology Perceptions of discrepancy between desired and actual state Management Directives and Policies Social Concerns/Popular Issues

4. Conceptual Framewrok Identify Key Concepts Define the Key Concepts Operationalise the Concepts Explore systematic relationship between the concepts.

5. Specific Research Questions Main Considerations: -Specificity and answerability– can the questions be answered through research? -Scale and Scope in relation to needs, available resources. -Resource Adequacy in Relation to available time.

6. Research Strategy and Design Data gathering methods - Type of method to be used. - Type of data to be gathered. - Pilot Study Data analysis methods Budget and timetable Reporting the results

7. Employee Self-Service (ESS) Module of PeopleSoft ERP system (Univ. of Sydney) System Development and Testing completed. Need to decide on university-wide roll out and a strategy doing this.

8. Reducing Cycle Time for New Product Development at Bosch Average cycle time for new product development/product redesign was 18 months – need to compress it to 9-12 months

9. 3G Wireless Applications for the Univ. of Sydney 3G wireless technology emerging as the foundation for mobile applications in a range of domains. The Major Projects Group at the university wants to: -Make an assessment of the feasibility and viability of the technology and the applications it can offer -Identify potential applications that the uni might benefit from. -Develop business cases for these applications

10. Decision Support System application for Johnson & Johnson Need to decide on how much to spend on a variety of special promotions at large retail outlets of J&J such as Woolworths, Coles. Prefer a system solution to the problem.