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Virtual techdays INDIA │ 9-11 February 2011 Collaboration Strategy For Enterprises To Adopt SharePoint 2010 Azhar Amir │ SharePoint Architect, Infosys.

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Presentation on theme: "Virtual techdays INDIA │ 9-11 February 2011 Collaboration Strategy For Enterprises To Adopt SharePoint 2010 Azhar Amir │ SharePoint Architect, Infosys."— Presentation transcript:

1 virtual techdays INDIA │ 9-11 February 2011 Collaboration Strategy For Enterprises To Adopt SharePoint 2010 Azhar Amir │ SharePoint Architect, Infosys Technologies Limited

2  Introduction  What is Enterprise Collaboration  Enterprise collaboration – Early Adoption  Enterprise Collaboration Strategy  What is Enterprise collaboration Strategy  Enterprise collaboration Strategy Objective and Goals  Enterprise collaboration Strategy Considerations and Aspects  Build and Implement Enterprise Collaboration strategy  Build an Enterprise collaboration Strategy  Enterprise collaboration Platform – SharePoint 2010  Enterprise collaboration Maturity Model  Enterprise collaboration Benefits Measurement virtual techdays INDIA │ 9-11 February 2011 S E S S I O N A G E N D A

3  SharePoint 2010 Enterprise Collaboration Platform  SharePoint 2010 Enterprise collaboration - Key Considerations  SharePoint 2010 – Enterprise Collaboration – Key Features virtual techdays INDIA │ 9-11 February 2011 S E S S I O N A G E N D A

4  Enterprise Collaboration is a process  Share Information effectively irrespective of time and place  Synchronize information across the enterprise and with people  Interact with each other across an enterprise  Interaction using different communication channels  Interaction using different devices  Real time interactions with people in and outside the enterprise  Increase productivity  Work in a structured way  Involves People and Process virtual techdays INDIA │ 9-11 February 2011 Introduction What is Enterprise Collaboration Internal UseExternal Use Share Information Social Media Common Repository Customer Feedback Discussions Forums Branding Blogs Wikis Virtual MeetingsLive meetings

5  Enterprise Collaboration – Research So far virtual techdays INDIA │ 9-11 February 2011 Introduction Enterprise collaboration – Early Adoption Only one third of enterprise and non profit organization use enterprise collaboration 8-10 percent of the fortune 500 companies implemented enterprise collaboration Nearly 300 companies-all having at least 250 employees and $25 million in annual revenue are looking at implementing enterprise collaboration 24 percent of companies in telecommunications use blogs 21 percent of those in the software industry reported using blogs None of the companies in the chemical, manufacturing, or engineering fields

6  Enterprise Collaboration Strategy is plan for  People Involved in collaborating inside and outside of an enterprise to Address issues around collaboration such as  Access to relevant information  Information worker productivity  Efficient knowledge storage  Effective management of content in a enterprise  Social networking  Empowerment for People to people interactions virtual techdays INDIA │ 9-11 February 2011 Enterprise Collaboration Strategy What is Enterprise collaboration Strategy

7  Key objectives for Enterprise Collaboration  Connect Right people  Connect Right information  Connect at the right time  To make right business decisions  Key Goals  Increase organizational / Employee connection  Increase innovation  Increase Employee productivity  Create an collaboration culture in a enterprise  Increase Employee satisfaction  Better customer satisfaction virtual techdays INDIA │ 9-11 February 2011 Enterprise Collaboration Strategy Enterprise collaboration Strategy Objective and Goals

8  Build Enterprise Collaboration Strategy - Key Consideration  Have a business context  Have Clear Objectives  Have Clear Goals  Build Enterprise Collaboration Strategy – Key Aspects  Building an Enterprise Collaboration platform  Defining an Enterprise collaboration maturity model  Tracking Benefits of Enterprise collaboration  Identify Products and tools for enterprise collaboration  Should include Enterprise 3.0 features virtual techdays INDIA │ 9-11 February 2011 Build and Implement Enterprise Collaboration strategy Build and Implement Enterprise Collaboration Strategy

9 virtual techdays INDIA │ 9-11 February 2011 Build and Implement Enterprise Collaboration strategy Enterprise collaboration Platform- SharePoint 2010 Features Enterprise Collaboration Platform Unified Support for multiple delivery channels Enterprise 2.0 enabled Wikis Blogs Discussion forums Email Conferencing Instant Messaging Search Tweeter Security Multilingual Content Managed Document Managed BI- Analytics and Report

10 virtual techdays INDIA │ 9-11 February 2011 Build and Implement Enterprise Collaboration strategy Enterprise collaboration Maturity Model Enterprise Collaboration is a Journey

11 virtual techdays INDIA │ 9-11 February 2011 Build and Implement Enterprise Collaboration strategy Enterprise collaboration Benefits Measurement Collaboration BenefitsMetric TypeMetricsEnablers Increased Employee ProductivityHardTime savings, usage, page views, unique users, docs uploaded / shared, search times Easier access to information, intuitive categorization / navigation, effective search, collaboration tools Employee TrustSoftSurvey / Focus Groups, content ratings Fresh content, accurate information Improved communicationsSoftSurvey / Focus Groups, content ratings Organizational news and communications, collaboration tools, content management Improved customer service HardCustomer SatisfactionCollaboration and Knowledge Management Improved Employee SatisfactionSoftSurvey / Focus Groups, Employee retention / attrition, Applications, information, collaboration Customer retentionHardCustomer SatisfactionCollaboration and Knowledge Management Reduced communications costsHardPhone, Fax, Mail, Material costCollaboration and Knowledge Management Reduced operating costsHardOperating ExpensesCollaboration and Knowledge Management Reduced training expensesHardTraining expenses, materials, instructors, travel, Collaboration and Knowledge Management

12  Information Architecture  Determines how information a collaboration platform is presented  Information Architecture is about hierarchical list of  Site Content  Data Types  Search Key Words and More  Some of Key Goals of IA  Governance  User Experience  Search  Branding  Knowledge and Sharing  Information Push and Pull virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations

13  Key Drivers for Defining Information Architecture  Line of Business  Business Process  Topology  External and Internal Collaboration  Social Media and Networking and more  Some of Key Inputs for Information Architecture  Organization Structure  Key Stakeholders  Taxonomy  Workflow  Environments – Internet, Extranet, Internet  etc virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations

14  Key Drivers for Defining Information Architecture virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations

15  Governance  Enforces the roles, policies, responsibilities and process  Enforces rules for appropriate usages of SharePoint capabilities to meet the goals  To ensure that SharePoint environment is managed and used in enterprises as its implementation intends to be used.  Comprises of people (representative of IT and business teams), process, technology and policy  Identify lines of ownership for both IT and business teams virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations

16  General Steps to be followed for defining Governance virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations

17 virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Features Ribbon UI SharePoint Workspace SharePoint Mobile Office Client Office Web App Integration Standards Support Tagging, Tag Cloud, Ratings Social Bookmarking Blogs and Wikis My Sites Activity Feeds Profiles and Expertise Org Browser Enterprise Content Types Metadata and Navigation Document Sets Multi-stage Disposition Audio and Video Content Types Remote Blob Storage List Enhancements

18  Sites  The basic capabilities required to use SharePoint sites to engage employees, partners and customers in an effective manner, both inside and outside the firewall virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations SharePoint Web Experience Office Client SharePoint Workspace Office Web Apps SharePoint Mobile Access

19  Communities  The ability to easily access expertise and interact with other people in new and creative ways across the enterprise through both formal and informal networks virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations Collaborative Content Social Feedback and Organization User Profiles MySites People Connections

20  User Profiles  Create your own site and have all you information in a single view. virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations Enhanced! Status Updates Org Chart Activity Feeds Tags & Notes

21  Blogs and Wikis  Inbuilt capabilities for collaboration across and outside enterprises. virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations Blogging Comments Ratings Wikis Discussion Forums

22  Video Streaming  Inbuilt capabilities for collaboration across and outside enterprises. virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations New Media Web Part Easily add audio/video Upload or find content instead of pasting URL Silverlight Web part

23  Search  With content existing many people collaborating, it is important that people can quickly and easily locate relevant content across SharePoint lists, sites and external systems and data sources, such as: file shares, Web sites or line-of-business applications.. virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations Interactive Search Experience Relevance Connectivity Scale and Platform Flexibility

24  Real time collaboration  OOTB integration with Office. With real time outlook integration its very easy to collaborate on projects real time virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations Collaborate on real time projects Sync up outlook with SharePoint site Easy Check in and Checkout outside SharePoint

25 virtual techdays THANKS │ 9-11 February 2011 Email: azharamir@gmail.com/ │ Blog address : http://azharownexperience.blogspot.com


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