1. HCBD End To End Process Telekom Research & Development Sdn Bhd
CONFIDENTIAL
HCBD End To End Process
Telekom Research & Development Sdn Bhd

2. Objective Awareness to all staff on the Human Capital Business
Driver (HCBD) End To End Process
Effective communication and engagement with staffs
across all Division

3. HCBD Division Strategic Role
Plan, formulate, strategies, design and develop the best practice of Human Capital (HC) Management in order to position HC as a Strategic Business Partner to the company. The strategies should covers from :
Organization Design, Recruitment Strategy, Placement ,
Human Development Plan, Career Development Strategy
Retaining Strategy, Rewards & Recognition Improvement Plan
Benefits Improvement Plan, Payroll Systems
Talent Pool Management, Succession Planning
Industrial Relation, Brain Drain Prevention Plan
Employee Satisfaction Improvement plan
Occupational Safety and Health Management System 1

4. End To End Process Human Capital Business Driver Value Chain
Strategic
Manpower
Planning
Talent
Sourcing
Career &
Development
Performance
Management
Compensation
Benefits &
Rewards
Consequence
Exit Management
Business Plan (Manpower, Organization Structure)
Succession Planning
Talent Management
Organization Effectiveness (JTOR, Audit)
Occupational Safety Health Environment
Recruitment
Hiring
On Boarding Program
Internship
Research Fellows
Performance Contacting
Performance Tracking
Performance Evaluation
Moderation Process
Industrial Relation (IR)
Employee Performance Enhancement (EPE)
Functional & Behavioral Training
Competency Assessment (360 degree )
Knowledge Sharing
Promotion & upgrading (Support)
TMR&D Innovation Career Path (Researcher)
Skim Ijazah Lanjutan (SIL)
On Assignment
Collective Agreement (Non Exec)
Terms & Conditions (Exec)
Sales Incentives
IPR Incentives
Awards
- Best Employee Award
- Kristal Award
- TM Group Award
- GCEO Award
- GLT Award
Resignation
Resign – Rehire
Retirement

5. Internship

6. Internship Process Lead : Rohana Han HCBDs HOD/HOL
START
END
HCBDs
1. Notify to submit Internship Planning Form
3. Advertise Internship Requirement
5. Review & forward application to respective HOD/HOL
7. Review, approval based on criteria & Issue Appointment Letter
8. Prepare NDA
10. Conduct Report Duty
12. Submit Intern Monthly Report for Payment
13. Update Database
HOD/HOL
2. Fill Internship Planning Form
6. Select potential candidates and fill in application form
Universities/ Intern
4. Candidate to complete the application form
9. Submit Document for Report Duty
11. Submit Monthly Report
Accept? No
Yes

7. Internship Process Lead : Rohana Han criteria Master / PhD Degree
3.5 or higher
CGPA
2 months and above
Min Duration
Diploma
Degree
Master / PhD
Qualification
Master / PhD
RM 1500
Degree
RM 1000
Diploma
RM 500
ALLOWANCE
QUOTA
Research
Min 3 Interns in a year
Support
Max 2 Interns in a year

8. Research Fellow, Research Consultant & Sabbatical

9. Research Fellow, Research Consultant & Sabbatical
Process Lead : Rohana Han
START
END
HCBDs
1. Notify to submit RF, RC, Sabbatical Planning
4. Review, prepare & submit to MEC
6. Issue Appointment Letter & prepare Employee Agreement 8.
For Expatriate: Submit Expatriate Doc. For Visa Process
9. Conduct Report Duty
11. Submit Monthly Report & Invoice for payment
14. Update Database
HOD/HOL
2. Prepare & Submit Proposal to appoint RF, RC & S
RF,RC,S Secretariat
3. Review & Approve proposal based on criteria
Accept?
MEC
5. Proposal Approval
RF,RC,S
7. Submit Acceptance Letter
10. Submit Monthly Report
13. Conduct Knowledge Sharing
Finance
12. Make payment

10. Functional Training, Behavioral Training & Training Approval

11. Functional Training
Process Lead : Rohana Han

12. Behavioral Training
Process Lead : Rohana Han

13. Training Approval
Process Lead : Rohana Han

14. Skim Ijazah Lanjutan (SIL)

15. Skim Ijazah Lanjutan (SIL)
Process Lead : Rohana Han

16. Knowledge Sharing

17. Knowledge Sharing
Process Lead : Mohd Khairul Rijal Abdul Rahman

18. Promotion & Upgrading

19. Promotion & Upgrading
Process Lead : Norafida Baharuddin

20. Performance Management (MAPS)

21. Performance Management (MAPS)
Process Lead : Mazlinda Abdul Manap

22. 360 Degree Feedback Assessment

23. 360 Degree Feedback Assessment
Process Lead : Mazlinda Abdul Manap

24. Employee Referral Scheme

25. Employee Referral Scheme
Process Lead : Umar Abdul Aziz Yeop Hussin

26. Consequence Management

27. Consequence Management
Process Lead : Mazlinda Abdul Manap

28. Industrial Relation (IR) on Disciplinary Action/Misconduct

29. Industrial Relation
Process Lead : Mohd Khairul Rijal Abdul Rahman

30. Employee Productivity Enhancement (EPE)

31. Employee Productivity Enhancement
Process Lead : Mazlinda Abdul Manap

32. Cessation

33. Resignation
Process Lead : Norafida Baharuddin

34. Retirement
Process Lead : Norafida Baharuddin

35. Internal Transfer / Interco Transfer
Process Lead : Norafida Baharuddin

36. Internal Transfer / Interco Transfer
Process Lead : Norafida Baharuddin

37. End of Assignment
Process Lead : Norafida Baharuddin

38. Exit Management

39. Exit Management
Process Lead : Norafida Baharuddin