1. HR & SERVICES DEPARTMENT PRESENTATION TO NEWLY ENGAGED EMPLOYEES AT THE ORIENTATION PROGRAMME – February 2015

2. + Employee Life Cycle - Strategic Resourcing - Deploy / Redeploy Processes - Learning & Development Issues - Performance Management and Appraisal - Reward and Recognition

3. ROLES OF THE HR PROFESSIONAL ServicesAdvocatePartner ExpectationsFocus on satisfying managers, employee concerns Champion fair treatment and equity Examine issues from business perspective Value addedProvide managers with programs and techniques to help them better manage people Alert organization leadership to employee concerns to avoid costly legal claims and enhance organization’s reputation Ensure that HR decisions fit with business needs Competencies required Expertise in HR techniques and program design and implementation Close relations and trust of employees, ability to scan and analyze employee concerns, external legal and social developments, and corporate reputation Knowledge of business and financial; ability to work with managers and leaders

4. HR Relationship Management Facilitates Business Performance at three (3) inter-related levels: a) Task Performance: Performance Management and Appraisal; Career Management Committee Process; Personal Development Plans; Learning & Development; and Talent Management b) Group Maintenance and Leader-Member-Exchange (LMX): By advocating Trust, Open-Communications, Mutual Respect, Mutual Obligation, Mutual Loyalty. (Coaching/Mentoring within Teams) c) Employee Participation in Decision-Making: Building High Performance Teams and Multi-Rater Feedback

5. SERVICE PROVIDER Transactional Services: Payroll, Leave Administration, Overtime, Medical, Staff Loans, Travel Policy, Vehicle Benefit, Employee Queries, etc Administrative Services: Manage Vendors, Suppliers, Budgets and HR Systems

6. POLICY ADVOCACY AND COMPLIANCE Valuing Human Resources as Assets and having a long- term view of their contribution to the organization Compliance with the Labour Act and Company Policies Avoidance of Employment Practices Liability (EPL): Balancing Traditions with Acceptable HR Practices Ensuring Professionalism through Effectiveness = Equity + Efficiency i.e. Maintaining the delicate balance between Concern for People and Concern for Production

7. Our HR organisation is transforming Today Administration Transactions Performance Enhancement Strategy Manage vendors, suppliers, budgets, and HR systems Handle employee transactions and enquiries Develop and deliver programs that enhance the organisation’s ability to attract, develop and retain superior performers Align HR activities and programs with the strategic direction and business needs of the organisation 40% 30% 25% 5% % Time, Effort, Cost Future 30% 20% Strategy Administration Performance Enhancement 30% Transactions Limited line management responsibility for HRLine accountability for people management is key Our HR organization is changing as we shift the balance of focus from Transactional/Administrative activities to more Performance Enhancement/Strategic activities The HR Transformation process

8. GHANA GRID COMPANY HUMAN RESOURCES & SERVICES DEPARTMENT Office of the Director Corporate HR (Office of the Manager) HR Planning & Recruitment Corporate IR & Compensation Staff Training & Organizational Development Staff Documentation & HRMS Area HR (Office of the Manager) Industrial Relations & Welfare Recruitment (Non – Graduate) Compensation & Benefit (G.01 – G.06) Area Staff Documentation (G.01 – G.17) Estate & Security (Office of the Manager) Facilities Valuation Staff Housing Loans Corporate Security General Services (Office of the Manager) Fleet Management Workshop Services (Co – ordinator) Corporate Registry Administration

9. HR & Services Directorate HR Business Units (Business Partners) HR Operations (Transactional) Consulting Services (COE) Deployment (Org Chart) Recruitment PMAS TM/Promotions etc. IR Medical C & B + Loans HRMS On- Boarding Projects ( BSC,RMS) Update Of Org Chart /Recruitment Training Research & Dev. HR Audit BPR / Chng Mgmt Operate/ Run Design & Build

10. THANK YOU