1. Why this study?
Long lasting national discussions

2. Annual World Bank Conference on Land and Poverty 2015
Task Group 7:
Land Registry and Cadastre: One or two agencies?
Rik Wouters
Courtesy:
Walter de Vries: professor University of Twente
Peter Laarakker: senior advisor NL Kadaster

3. Why this study? Long lasting national discussions
Mergers ánd de-mergers do happen, but why?
Umbrella organisations no clear position
UNECE (2005):
“Although separate organisations may administer the land books, the cadastre, and the registers of mortgages and encumbrances, an integrated system is desirable either in one organisation or through electronic linkages”

4. Why this study? Long lasting national discussions
Mergers ánd de-mergers do happen, but why?
Umbrella organisations no clear position
WPLA wants to support the members
Keep the customer in mind!

5. Taskforce Workplan Literature study Correlation study
Narratives on mergers
Scientific paper and MSc-Studies
Final research

6. 1. Literature study
Customers ask for integration of processes and one-stop shopping
Certain level of “belief” that merging of organisations is necessary for that
No empirical evidence that merged organisations work “better”
Organisational structure and working processes are based on many different political objectives

7. 2. Correlation study WPLA benchmark 2014: 25 UNECE countries
Data on organisation and quality of land registration services
WB Doing Business 2013
Registering a property
World wide
Number of processes, time and costs
Ranking

8. 2. Correlation study DB-ranking Merged 3 yes 5 yes 6 no 7 no 14 no

9. 3. Narratives on mergers
15 narratives on the history of the merger-discussion:
Speed of services is main driver for change
No common argument for merging or not:
“Neighbour country did it”
“World Bank wants it”
“Public sector reform”
“We can do without”

10. 4. Scientific papers Submitted to journal MSc thesis 2013
(Transforming Government: People, Process and Policy)
MSc thesis 2013
Evaluation of mergers of cadastral systems by Tsitsi Muparari
MSc thesis 2015
Analysing Merging of Land Registry and Cadastre by Bujar Fetai

11. 5. Final Research Conclusion so far:
Property rights registration needs one stop
Cadastres serve many different purposes
Merging yes/no to much black/white
More detailled assessment necessary
Different approach: measurement of performance

12. 5. Final Research Points of integration: Organisational Legislation
Operational
Strategic
IT-systems
Marketing/public affairs
Integrated front office/e-govt solutions

13. 5. Final Research Determine research method
Refine typology of mergers (including operational, coordination, organizational legal/institutional and technical elements)
Prepare a structured questionnaire based on this typology
Deliverable: detailed research proposal methodology

14. 5. Final Research
Structured questionnaire

15. Example 1: Partnership and resources
Information systems:
Manual integration?
Common interface?
Integration by application?
Integration by middle ware?
Uniform data access?
Common data storage?

16. Example 2: Customer results
Relevant questions:
Integrated strategy
Integrated planning of client results?
Integrated product and services?
One stop shopping?
Integrated customer satisfaction surveys?

17. 5. Final Research Questionnaires ready in April 2015
Analysis of results June 2015
Publications and presentations 2015

18. Thank you for listening